IT Support

Grandmother Really did Know Best!
Prevention is Better (And Cheaper) Than Cure

Once we have proven our IT Support services then you can really get your money's worth.

Most IT consultants simply put band aide fixes on computer network problems and REACT to problems instead of looking for ways to PREVENT them from happening in the first place.

As with most things in life, prevention really is better than cure – and it’s no surprise to find that prevention is the secret of good IT Support too. 

The old-style reactive model of network maintenance is a surefire path to extensive downtime, lost data, and excessive spending on IT support, not to mention major disruptions in staff productivity, sales, cash flow, production, and customer service that can never be recovered.

As Houston IT consultants, we take an entirely different approach with our clients…

How Does IT Support From WesTec Work?

At WesTec we have made a substantial investment in tools similar to those used by well equipped Corporate IT Support departments. As a small or medium sized business it would be too expensive for you to invest in these systems yourself. But the good news is that you don’t need to. We have made the investment for you and are able to provide a cost effective service by spreading the cost over a large number of PC’s, just like the large corporations do.

Thanks to our remote monitoring and maintenance plan, we can proactively monitor and maintain your network and help you AVOID problems that can lead to expensive disasters. This not only eliminates day-to-day computer network problems that interrupt your business, but it also significantly lowers your overall costs by as much as 30% to 45% per year on average.

You Always Have a Real Live Plain-English Speaking Person To Talk to When You Need Help and Advice

Your call will always be answered by a real person – somebody who speaks plain-English instead of “techno-babble.” Somebody who can sort out your problems quickly because they understand your business and your computer systems.

When you are on the phone you can pass the management of your PC or network to our technician by clicking on the pop-up box that appears on your screen. We will then diagnose the problem and solve it in exactly the same way as we would in your office, but without the delay, inconvenience and cost of getting an expensive engineer onsite.

You’ll be able to watch us fix your problem as we talk with you on the telephone, or you can get on with something else while we fix the problem for you.

Ok – So How Much Does IT Support in Houston Cost?

We have 3 different levels of IT Support packages for you to choose between, so you will never need to lock yourself into an expensive plan that forces you to purchase services that you will never need.

•	Monthly preventative maintenance		Save thousands in lost productivity and frustration by preventing system crashes and downtime.
•	Monitoring and alerting
•	Unlimited remote and telephone support		Never worry about costs ballooning out of control when you have problems – you’re covered!
•	Anti-spam		Because these essential IT Services are included you will never need to purchase them separately from other vendors – saving you as much as $1,000 EVERY year.
•	Anti-spyware
•	Anti-virus
•	Online server backup
•	Up to 20% discount on all our other services