Blog

VoIP trends that will take over 2018

December 12th, 2017
VoIP trends that will take over 2018

Voice over IP (VoIP) phone systems are over two decades old, and still going strong. That’s because it provides businesses with unparalleled mobility. What’s more, VoIP developers are constantly improving the technology, which means we can expect some exciting new trends for telecommunications in 2018. Here are just a few of them.

Facebook Messenger’s Best Feature Yet?

December 11th, 2017
Facebook Messenger’s Best Feature Yet?

In November, 2017, Facebook announced that their extremely popular Facebook Messenger application would allow businesses to speak to customers on both their own websites and from within Facebook Messenger. Read on to discover how your business can benefit from this feature!

The How

By installing a plug-in called Customer Chat, retailers can integrate Facebook Messenger with their website, letting their customer support representatives carry on conversations with clients just like they would on Facebook.

Do more with Microsoft Office!

December 8th, 2017
Do more with Microsoft Office!

Have you been putting off learning about all the features in Microsoft Word, Excel, or PowerPoint? We don’t blame you. But mastering them can be extremely beneficial. That said, here are some free training videos that will help you get more out of Microsoft Office.

What you need to know about VPNs

December 6th, 2017
What you need to know about VPNs

With stories of large-scale data breaches and internet service providers tracking internet habits, online privacy is becoming a rare commodity. Incognito mode and private browsing features may be able to cover up your browsing history, but they don’t completely protect your online activities.

Tips and tricks to prolong laptop battery life

December 1st, 2017
Tips and tricks to prolong laptop battery life

A laptop would just be a cold piece of aluminum with a flat battery if you don’t have a power socket at hand. It’s hard to get any work done when you’re peppered with pop-ups and warning messages when the battery power gets low. So here are some tips you can use to prolong the life of your precious laptop battery.

Make work easy with Microsoft’s new apps

November 30th, 2017
Make work easy with Microsoft’s new apps

Connections, Listings, and Invoicing are the most recent additions to Microsoft’s software lineup and they’re finally out of the beta testing phase. These apps come with every Office 365 Business Premium subscription and are perfect for companies with fewer than 300 employees.

A beginner’s guide to VoIP options

November 24th, 2017
A beginner’s guide to VoIP options

The field of business IT is never short on insider jargon. Voice over IP (VoIP) and its long list of acronym-laden add-on features is a great example. While you don’t need to understand every term, you should at least learn the differences between open source and proprietary systems.

Simplified Outlook for Mac and Windows users

November 23rd, 2017
Simplified Outlook for Mac and Windows users

In its recent Ignite 2017 presentation, Microsoft promised to launch a simplified Outlook for Mac and Windows. The software company aims to reduce the complexity of its email app’s desktop version by emulating the iOS version, which has an uncluttered interface and a modern look.

Google weighs in on account hijacking

November 21st, 2017
Google weighs in on account hijacking

According to experts, passwords shouldn’t be the only way you defend your accounts. After all, hackers have plenty of tricks and tools to steal them. So to help businesses fully understand the risks involved, Google conducted a study on the causes of account hijacking.

An easy way to accept reservations online

November 16th, 2017
An easy way to accept reservations online

Over the past year, Google has been giving business owners more control over what information is displayed in the search results. At first, the options were limited, but now Google is opening up opportunities for advanced features that greatly improve customer service.