How to Protect Customer Data
We place our information online every day. We’re more than happy to hand over our email, phone number, address and credit card information to purchase a product on the internet. In a world where ecommerce is becoming the standard, businesses must do what they can to protect customer data.Follow Current Encryption Practices
Encryption practices change regularly to evolve and combat cybercriminals. Often, organizations who failed to stay up-to-date with the latest data protection trends fall victim to cyberattacks. To help protect customer data, create a recurring reminder to analyze your company’s security practices and make updates as necessary.Limit Access to Customer Information
For additional protection, limit who within your business can view customer data. Not every employee needs access to customers’ personal information. When only necessary employees have access to customer information, hackers have a harder time finding a weak point to break into company databases.Don’t Ask for Unnecessary Information
As a company, it is important to only collect the information you need to complete a transaction or service to your customer. Customers get weary when a business asks for unnecessary information. By only collecting necessary information, there is less for a hacker to steal. This protects customers and their livelihoods.
Educate All Employees on Security Policy
While you may limit who can view customer data, make sure every employee knows and understands the company security policy. Even though an employee may not have access to the customer database, their actions could affect the privacy of customers. For example, if someone were to take a company laptop to a coffee shop and used the open wifi, a nearby hacker could potentially break into the company’s database through the network and steal personal information.
Let Consumers Know Their Information is Protected
The best way to build consumer trust is transparency. Let customers know you value their privacy. Take it one step further by detailing how you work to keep customer information stored safely in a privacy policy. If you’re unsure of how your business should protect customer data, or if your company wants information on the latest encryption practices, contact the experts at WesTec Services. We can help you create strong security protocols and install encryption software for data security.Tags: customer, cybersecurity, data, employee, encryption, protection, security
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