(713) 682-4000 sales@westecservices.net

Benefits of Managed IT Services

Why Should Your Business Use an IT Consultant?

Choosing the Right Video Surveillance System for Your Business Needs

How to Educate Your Team of Employees on Cybersecurity Threats

Essential Cybersecurity Practices for Small Businesses

The Importance of Regularly Backing Up Data

How to Protect Data in Remote Work

The Importance of Password Variety

How to Recognize Phishing Attempts

What is Cloud Technology?

Author Archive

Benefits of Managed IT Services

Technology is constantly evolving, so keeping your business’ over all technology systems up to date is essential. Out of date software or computer systems can cause a computer to run slowly, which reduces overall productivity. WesTec’s managed IT services take the stress off of figuring out what works best for your business.

What is a Managed IT Service?

Managed IT services offer a wide range of support- from basic technical support to specialized business processes. Managed IT services can be customized to only include services that your business needs, so you’re not paying for a standard package with services you don’t need. WesTec offers customized packages that are perfect for any size company and budget. Our team has a wide knowledge of all things technical and work on a schedule that suits your needs

WesTec Guardian Services

WesTec offers two fixed fee IT management services: Guardian Professional and Guardian All Covered.

Guardian Professional offers a wide range of flexibility and allows you to pay for services as you need them. It is a perfect option for businesses that want their networks to be well maintained on a monthly basis with additional as-needed support. Our Guardian Professional plan offers the flexibility to have on-site support at a discounted rate when you need it.

Guardian All Covered is all of your needs for a monthly fixed fee. This plan offers the stability and peace of mind that every service you may need is included in one fixed fee. This option is low-stress and allows you more time to focus on your business with a well-managed network.

Benefits

Hiring IT professionals to manage your network is a great option to ensure that your business has the most up-to-date technology and avoids downtime. Out of date technology can cost your business money in the long run if it’s constantly having to be restarted.

Having experts a call away is also a benefit. If your business isn’t necessarily technology-based or very tech-savvy, having a professional there to help is a good idea to ensure that you have little to no downtime with your computer systems.

Security is a major reason to choose a managed IT service provider or an IT professional in general. Cyber attacks are increasingly common as technology advances, so having a professional to assist in safeguarding your company’s data is essential.

All in all, no matter what category your business is in, choosing to work with a managed IT service provider has benefits across the board. The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

Why Should Your Business Use an IT Consultant?

An IT consultant assists businesses with a variety of technology related problems. They understand that it can be difficult to figure out what computer systems could work best for a business. WesTec offers expert IT consulting to help businesses find a customized solution for their unique needs. Read on to learn more about the benefits of working with an IT consultant.

Expert Knowledge

In a world where technology is always changing and there are constantly new trends, it can be difficult to decide what devices will be beneficial to a business. IT consultants have expert knowledge and are able to give detailed explanations about why each piece of technology recommended would be a good fit. WesTec’s years of experience and specialization in business technology assists any business with finding the right systems to elevate their success.

Customization for a Business’ Needs

No two businesses are exactly alike and their technology systems should reflect that. Different businesses need access to different programs or some may need access to a larger amount of data storage than others. By working with an IT consultant, businesses can take the guesswork out of their technology solutions and be recommended a customized solution for their needs. WesTec’s experts outline solutions in an easy to understand format.

Cost Effective Solutions

If a business isn’t familiar with technology, it can get expensive fast. IT consultants assist in finding a solution that stays on budget and works best for a business. WesTec’s consultants operate with the goal of ensuring each business is running smoothly and successfully. We ensure that we’re using each business’ vision, goals, and strategic plans as an outline to their success.

Enhancing Customer Experience with Technology

Outdated technology can lead to computers being slow or a point-of-sale system not being user friendly for both employees and customers. IT consultants can ensure that a business’ overall system is up-to-date and allows businesses to give their customers the best experience possible.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

Choosing the Right Video Surveillance System for Your Business Needs

Using the proper surveillance system is an essential component of protecting your business. At WesTec, we offer a range of surveillance systems to fit any business. Read on to learn some factors to consider when choosing a surveillance system that suits your business’ needs.

Budget

Identifying your budget is the first step in deciding how to design a surveillance system. Cameras can range from $50 to $50,000 so there is a combination of equipment that will suit any business. If buying a system to prevent theft, it’s important to consider the potential cost of theft. How much money could be lost is an important factor to consider when deciding how much to invest in a surveillance system.

Area

Some cameras cover a wider range than others, so this is an important factor to consider. Some cameras can cover more than one hundred feet of area while others may only cover around thirty feet, so whether you want to record a whole room or just an entrance and exit door is something to think about.

The environment of the area is also important. Cameras can often withstand the elements but buying the proper equipment to protect them is vital. Additionally, buying a camera with night vision is usually needed for recording after hours.

Storage

While cameras are the main equipment, a storage system is also important for retaining records and identifying perpetrators if a theft does occur. The length of time that you want to retain records factors into the cost of a storage solution. Additionally, having 24/7 access to cameras or having access remotely may increase the cost of the system. Deciding how much storage to buy and how long you want to retain footage is important when deciding on equipment.

CCTV vs. IP Cameras

A CCTV system is often more secure as it features a “closed” video signal. However, the tradeoff is that they usually have lower video quality. An IP system is generally more expensive, but it is able to cover more area and can connect to an already existing network, making it easy to check these cameras online.

There are many factors to consider when designing a surveillance system, but WesTec is here to help in choosing the best equipment to suit your business’ needs. Contact us today to chat with our experts.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

How to Educate Your Team of Employees on Cybersecurity Threats

Cybersecurity threats are a concern of everyone in a business, which is why it’s important to ensure everyone on a team is trained to recognize common threats. Read on to learn common tactics and benefits of training your team.

Regularly Scheduled Trainings

While there’s no certain amount of time when each company should hold training sessions, quarterly or semi-annually is generally a fair amount of time. Regular training ensures that the tactics learned are top of mind if employees receive a spam email. Doing training sessions too often could produce fatigue for employees, but not doing them often enough could result in employees not being able to recognize attacks. Threats to important data are always there, so teaching employees how to spot phishing emails or malware is important.

Precise Trainings

Training sessions can be held either in person or virtually, as long as the information provided is clear and concise. Not everyone in a team may be familiar with technology, so ensuring that instructions are clear and easy to follow in a training session is vital. Employees in an organization may be a variety of ages and in different roles in the company so having to-the-point training will be beneficial in the long run. Providing instructions in a manner that is not loaded with technical jargon is essential in ensuring everyone understands.

Simulated Exercises

Many companies prefer to simulate attacks with exercises. This hands-on tactic helps employees physically see what an attack could look like and how realistic they often are. Attackers often send emails with links in an attempt to steal company information, so providing employees with examples of this helps identify them. If an employee is not able to recognize a simulated email, it is important to provide more information to help them identify the red flags.

All in all, employee training is essential in ensuring the security of company information. It is everyone in an organization’s job to familiarize themselves with common cybersecurity threats.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

Essential Cybersecurity Practices for Small Businesses

Small businesses are an essential and often beloved part of communities. However, their size and statistically weaker security measures put them at risk for cyber attacks. Read on to learn helpful tips to protect small businesses from losing important data or customer information.

Limit Access to Information

As a business with a small number of employees, it can be easy to provide everyone in the organization with access to all data. However, it is essential to keep track of who has access to what information to reduce the risk of hackers preying on employees. Employees should only have access to data that is essential to their role and should not be able to install software without permission. This ensures that employees do not accidentally install software that contains malware or mistakenly fall for a phishing attempt.

Secure Wifi Networks

Having an encrypted and password-protected wifi network is essential for protecting any business from attacks. If your business has a public wifi network for customers, consider having a second protected network for things like cash registers or computers that store important data. Wifi networks can even be hidden from the public in instances like these, so taking this step can further reduce the risk of someone unknown connecting to the network that powers computers with sensitive data.

Training Employees

Creating data protection guidelines for employees to follow is essential in protecting important data. This can be password regulations, anti-virus software on computers, and training sessions to ensure employees know how to spot various cybersecurity threats. Protecting data in a small business is everyone’s responsibility, so it is important to ensure that everyone in an organization is properly trained and educated about cyber risks.

Consult with Cybersecurity Experts

Consulting with experts in the cybersecurity field is essential in protecting businesses. There are many cyber threats beyond the obvious phishing and hacking attempts. 41% of small business owners believe that cyber-attacks only happen to larger businesses, but 41% of small businesses have been victims of cyber attacks. Small businesses are much more vulnerable than larger businesses, so consulting with professionals is essential to ensure the security of a small business’ data.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

The Importance of Regularly Backing Up Data

Backing up data is important for every business. About 30% of businesses have lost data in the past five years due to an outage. Making sure data is backed up properly and often is crucial for a business’s continued success and seamless operation.

Many businesses report that backing up data is “on their to-do list,” but seldom actually follow through. Backing up data is not something that a business should procrastinate on, especially since today’s hard drives store 500 times the amount of data than hard drives did a decade ago. Losing an immense amount of data can be devastating for a business and may take time to fully recover from.

Backing up data is important, but how often does it need to be done? WesTec recommends backing up data every night and performing a full system restore once a month to ensure a backup system is working.

Many computers have this feature built-in and can be set to automatically backup files at a certain time every day. An optimal time for this may be at the end of the work day when computers are still on and can go into sleep mode when the data backup is complete. If backups are done every night, it is very easy to spot when files become corrupted because it will be front and center the next morning.

A large portion of the time, data loss occurs from a hard drive or software malfunction. While malfunctions are not preventable, and all drives will eventually fail at some point, being prepared by having backup data stored is essential. Data loss can mean loss of business, time, and money.

WesTec offers a free report for small business owners on the health of their network. We will outline three critical checks: the most expensive mistake small business owners often make, six critical security measures, and how to greatly reduce computer crashes. Our IT consultants will offer free advice in this simple report.

Additionally, WesTec offers stress-free data backup and disaster recovery solutions. We will be the liaison between any technology vendors that may be required, taking all of the frustrating communication out of the picture. We offer a variety of data backup solutions. Contact us today and our IT consultants will gladly help find the option that works best for your business.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

How to Protect Data in Remote Work

Data protection is more important than ever as data leaks and hacks are becoming more and more common. As remote work has risen in popularity, the job market has proven that this form of work environment is here to stay. It can be difficult to keep track of a company’s data when employees are in different locations, but having proper standards and procedures in place can help ensure data is protected.

Use a Virtual Private Network (VPN)

Working from a public location through public wifi, such as a cafe, has more risks involved with security. A VPN connects through a secure server and adds another layer of security, especially when working through an open network like public wifi. Even though a VPN is most useful for public wifi networks, it can also be a good idea to err on the side of caution and use one while working from home.

Keep Work and Personal Separate

Setting clear boundaries and using a work-designated computer is one of the best ways to ensure that sensitive company data is protected when working remotely. If this isn’t an option, having separate profiles on a computer for work and personal can help achieve this separation as well. Additionally, if using a personal device is necessary, keeping it up to date is vitally important.

A personal computer isn’t connected to a company’s network so it likely won’t have the same antivirus software and other safeguards. Additionally, companies are able to push updates onto all company-owned devices, but it’s often not possible to do this with an employee’s personal computer. Ensuring that software is up to date is an important step in ensuring that data is protected when an employee isn’t physically in the office.

Employee Training

Ensuring that employees have adequate training is important in all aspects of a business, especially data protection. Some employees may not know the importance of these policies, so training is important when working remotely because they no longer have IT nearby.

These regular training sessions may include things like how to spot phishing emails, how to use a password manager, and how to set software to automatically update. Adequate employee training is essential to ensure that a company is safe from cyber threats.

Reliable Network

Ensuring that employees have a reliable network, whether in-office or remotely, is important. WesTec offers free computer network health check audits to see if a network is properly maintained for maximum speed, security, and performance. We can also provide guidance on remote access technology as well as upgrades of a computer system.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

The Importance of Password Variety

A strong password is the key to protecting your business’ information. However, it is also important to not use the same password for everything in an organization. If one password is guessed, that could allow access to an entire system.

An easy way to have password variety is to have different passwords for different programs or systems. Each computer should have a different password, and the more sensitive the information is, the more complex the password should be. Using common words is also a sign of a weak password and should be avoided.

It is important to not leave passwords on notes in an office where they are easily accessible. If passwords are difficult to remember, consider saving them to a computer browser but keeping the password to the computer hidden. Additionally, using the strong password that a browser or other program recommends may be a good option. A password manager is also a very helpful tool that stores passwords with the input of a primary password. However, in using a password manager, be sure that the primary password is also strong.

If using a password manager is not an option and remembering a password is an issue, consider using abbreviations for something memorable. Replacing letters with numbers or special characters in a common phrase is an easy way to have a complex yet memorable password.

A good password is usually within 8-12 characters and has plenty of special characters such as a hashtag, question mark, or an exclamation point. A complex password is the safest because hackers generally cycle through simple words to gain access to a system.

All in all, having password variety is a great practice to protect your business’ important data.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

How to Recognize Phishing Attempts

 

Phishing is a strategy that scammers use to gather personal information and attempt to insert malware into computers. Scammers commonly pose as a major company or an individual within a user’s company. Phishing can be harmful, but there are common signs to look out for to avoid theft of personal information. 

Misspellings

Phishing emails can impersonate major companies or individuals within an organization, but there will usually be obvious misspellings. These mistakes can range from improper grammar within the body of the email or a slight misspelling in the person’s email address. At first glance, it may look like a company email address, but be sure to double-check the address before responding to an email from someone unknown.

Links

Additionally, phishing emails rely on users clicking links within the email to steal personal information. The links could be for invoice numbers, “suspicious login attempts,” or requesting confirmation of financial information. These are all prime ways to steal financial or login information. Be wary of links and only click them if it’s from a trustworthy sender.

No Personalization

Generally, if a company sends an email requesting confirmation of some kind, it will probably be personalized for the recipient. Scammers don’t know personal information unless it’s given to them so emails will generally have generic greetings without any identifying information. Real companies will not request financial or login information via email, as it is not secure.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

 

What is Cloud Technology?

“The cloud” is becoming an increasingly popular term, but what exactly does it mean? Utilizing cloud technology means accessing data and programs via the internet rather than a physical hard drive. Cloud storage allows users to save physical space that a traditional hard drive would take up in addition to freeing space on their computer.

Cloud technology differs from traditional hard drives because it offers “redundant storage,” meaning data is stored on multiple servers. This lowers the costs of having servers on-site and saves an organization time from having to troubleshoot since redundant storage ensures no downtime if one server goes down. If data needs to be restored, the recovery process is quick and seamless. Additionally, businesses usually do not have to manage their servers, as they are oftentimes held in data centers. 

There are several different types of clouds, including public, private, and hybrid. There is a cloud type suitable for every business.

Private

A single business or organization usually uses a private cloud. It can be managed by a company’s on-site IT team or a third-party data center.

Public

Public clouds are owned by third parties, which are generally major companies. These are managed by the major company and accessed via the Internet.

Hybrid

A hybrid cloud is a combination of both public and private clouds. Companies tend to store more sensitive information on the private cloud and utilize the public cloud for less sensitive data.

Having good data storage and backups is crucial to the success of every business. Cloud storage provides peace of mind that your business’ data is protected.

The world of IT is evolving at an unprecedented pace and being driven by the rise of emerging technologies. Businesses that embrace these trends stand to gain a competitive edge, unlocking new possibilities and efficiencies. As we navigate the future of IT, staying informed and adapting to these transformative technologies will be crucial for organizations and individuals alike. Learn about which of our IT services may suit your business’s needs the best. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

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