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Let WesTec Conduct Your Network Installation

A slow or outdated computer network can be detrimental for your company. It can compromise worker efficiency, limit what you can do on your business’s network, and can even cost you money. Here are three tell-tale signs that you should upgrade your network.

Does your computer network consistently give you problems?

If you feel like your employees are spending more time resolving problems or waiting for files to load then they are actually working, you’re losing money. Don’t let your problematic network be the source of frustration in the office. A few simple upgrades or a new installation can make the difference between a struggling business and an efficient one.

Do you have issues accessing your computer network remotely?

An efficient computer network in your office space is crucial, but being able to access from home or on the move is important, too. Your network shouldn’t be inaccessible or slow just because you aren’t in the office. Make sure whatever upgrades you decide on let you work just as efficiently from home.

Do you have more problems with your computer network than your IT support company can handle?

If you answered “yes” to this last question, then not only should you update your network, but you should also consider letting WesTec Communications handle your next network installation. Whether it is sharing media, connecting to other devices on your network, or sharing files, we can make sure your computer network is running at top-speed for your company.   WesTec experts can recommend a high-speed computer network and handle all of the installation so you and your business can work efficiently. Our skilled professionals can update your network and take the headache out of installation. Contact us today!

The Importance of a Telecom Audit

Technology seems to continually advance in contemporary business. While this is great, business practices need to keep up with that virtual acceleration. Getting accurate data about your business’s efficiency is key, and a telecom audit help with that. Here are five reasons why continuous telecom audits are more beneficial than simply conducting annual ones.  
  1. Maintaining Visibility: Small and medium-sized businesses need to gain as much visibility as possible. Periodic audits provide periodic visibility. When the audit is over, however, and companies shift locations or grow in size, that previous visibility no longer applies. Conducting a continuous telecom audit can fill those gaps.
  2. Minimal Disruptions: Conventional audits that take place quarterly or annually can be a real inconvenience. They are invasive and often very time-consuming. Performing frequent or continuous audits severely minimizes this inconvenience so employees can maximize their productivity while you still get the information you need.
  3. Maximum Flexibility: If your telecom audit is continuous, it allows for adaptation. Your business can be more flexible and audits can coincide with other projects. You can also customize and breakdown your reports more easily than traditional audits.
  4. Getting it Right: Performing a single, periodic audit doesn’t guarantee that your results are accurate. A continuous telecom audit will give you results and information spread out over time. This is a much more accurate depiction of your company’s efficiency.
  5. Improved security: Cyber-attacks, information theft, hacking. None of those words lead to anything good for your business. Continuous audits can catch these threats in the early stages! You can consistently see what devices are connected to your network, reducing the risk of unwelcomed threats.
  WesTec Communications has a team of highly-skilled professionals that understand the important of maximizing efficiency and preserving information. Contact us today to help you get started with a continuous telecom audit.

Choosing a Switchvox Phone System

A Switchvox phone system is the tool that small and medium businesses need to keep their edge against larger competitors. If you are a business owner, you know that competition can be stiff. But with Switchvox, you’ll be ahead of the curve. Switchvox is Digium’s family of VoIP phone systems— Voice over Internet Protocol. Their target is small and medium businesses looking for an easy and affordable design to help make running a business more efficient. There are a variety of reasons Switchvox is one of the leading VoIP solutions in the business world.  
  • Easy to use: It is a very user-friendly interface with little setup time.
  • Cost Effective: A Switchvox phone system costs less than a traditional PBX. It has no additional setup costs, and there is no maintenance cost once it is installed.
  • Resourceful: Digium designed Switchvox with business owners in mind. It has a powerful functionality and a full feature set. It fits the needs of any size business by having the ability to be utilized in a virtual capacity.
  • You’re in Control: Switchvox is easily managed with the Switchboard and allows business owners the flexibility they need as they use it to keep their office consistently connected.
  • Flexibility: With a Switchvox phone system, you aren’t geographically bound to your office as a business owner. You can quickly and easily take calls on your laptop no matter where you are and forward them to your cell phone.
  WesTec Communications now offers Switchvox, and their talented team of technical experts are excited to be able to help you out with this new VoIP solution. Contact us today to learn more or to get started with a Switchvox phone system of your own.  
Reasons Businesses Need Mobile Technology-WesTec Services

Reasons Businesses Need Mobile Technology

Reasons Businesses Need Mobile Technology-WesTec ServicesThirty-seven percent of workers telecommute regularly while more than half of business emails are now opened via smartphone.

In today’s workforce, mobile usage, employee mobility and remote workers are common. Therefore, it is important that businesses adopt mobile technology to meet the teetering needs and demands of the market.

Accessibility – With the use of mobile technology within a business, the full power of a business phone system is readily available to the mobile user. Whether sitting in a physical office or working from a home office, the worker has the ability to be reached by a customer or coworker if needed.

Accountability – Although mobile technology has posed issues for businesses in the past, improvements have been made. By running a business phone application on the mobile device and enforcing a business usage protocol, call records become available to the business manager for accountability purposes.

Transitions – If a worker needs to leave the office at a certain time and is currently on a call with a customer, mobile technology allows a seamless transition. With mobile technology, a worker can press a button on the office phone to transfer the call to mobile without the customer even noticing.Reasons Businesses Need Mobile Technology-WesTec Services

Mobile technology has transformed the business world with its ability to interact seamlessly with customers and employees in a full-featured and professional manner.

WesTec Services offers all-in-one business communication systems that are aimed to maintain a proactive posture and market flexibility to take advantage of rapidly changing technology.

At WesTec, we deliver reliable mobile technology for businesses who strive to maintain high ethical standards and produce high-quality products while promoting a healthy work environment.

To learn more about our business phone systems that deliver advanced operating performance through seamless integration, contact us today.
The Importance of Security Systems for Businesses - Westec Services

The Importance of Security Systems for Businesses

For a business owner, securing the business property is a top priority. Because commercial business security is so essential, it is important to ensure the appropriate security systems are installed.   In addition to promoting a professional business appearance, camera systems provide long-term benefits to a company. Here are a few reasons why camera systems should be implemented within commercial business premises:
  1. Protect Assets – As a business, valuable assets include the property itself, equipment, and private information. Businesses with security systems intact are less likely to have theft take place than those with none.
  2. Detect Criminal Behavior – With cameras, crime is less likely to occur because most criminals are deterred by security. However, if in the case it doesn’t, criminals can be caught sooner and are more likely to be identified with cameras in place.
  3. Preventative Measures – CCTV systems include access control systems and intruder alarm systems to alert authorities of suspicious activity. If a criminal appears at a business and notices cameras, it could prevent the crime from occurring altogether.
  4. Save on Insurance – If businesses invest in security systems for their property, they may be qualified to receive insurance discounts depending on their provider.
  5. Safeguard Staff – A business owner has the responsibility of protecting all work personnel. Installing high-tech cameras on the property can reduce liability risks and allow employees to feel comfortable and safe in the workplace.
WesTec Services offers cost-effective security products and installation for commercial businesses–providing a true turnkey solution for property safety. At WesTec, our professionals will survey the designated area to determine how many cameras are needed, where the cameras should be located, perform camera installation requirements, and ensure camera functionality–while remaining compliant with any budget. If your business is ready to take security to the next level with reliable CCTV or IP systems, contact WesTec today.
IT Consulting: Improve Business Technology Systems-WesTec Services

IT Consulting: Improve Business Technology Systems

IT Consulting: Improve Business Technology Systems-WesTec ServicesInformation technology (IT) is a major security and support function for any business. In the current digital age, business owners and managers must optimize the available technology for successful business growth.

Outsourcing IT consulting services can help increase significant efficiency in a business–ultimately translating into reduced business costs. Learn how hiring a professional IT consulting service can aid a business of any size:

• Reduced spending. When IT professionals come into a business, they are not there to make sales. Instead, these experts are there to evaluate the way a business is run and provide consulting and solutions for improvements. IT consulting services are a smart alternative to hiring an in-house team and repairing costly systems malfunctions later.

IT Consulting: Improve Business Technology Systems-WesTec Services • Increase focus on core business. Outsourcing IT professionals for IT consulting services allows business management to focus on core competencies and business development, rather than putting attention on technology issues. IT companies offer enhanced consulting and support that go beyond what internal operations could provide–saving wasted time on operational issues.

• Access to experts and latest technology. IT companies ensure their employees are trained and certified in the technologies they support, so businesses can be confident the right technology decisions are being made–ultimately reducing all-around risk. Receiving thorough IT consulting services offers access to the latest technology and support from a team that are true experts in the area.

IT Consulting: Improve Business Technology Systems-WesTec Services Possessing qualifiable experience, WesTec Services offers innovative strategic business planning expertise for all technology and management systems within a company. Whether a startup or well-seasoned company, we strive to accurately assess a company’s business system with their vision, goals and plans in mind.

Our IT experts will provide a comprehensive business technology road map for seamless implementation aimed to enhance overall business operations and profitability. Contact WesTec today to sustain successful growth in today’s fast paced business climate.

WesTec's Customer Guarantees- WesTec Services

WesTec’s Customer Guarantees & Promises

WesTec's Customer Guarantees- WesTec ServicesWith the growing number of IT consulting and support companies in the area, WesTec continues to provide honest guarantee policies to businesses while maintaining the satisfaction of customers and a professional image. Unlike other guarantees, WesTec offers an assured 100% money-back guarantee for tech support, hardware and software purchases, and consulting services to all clients.

The WesTec zero-risk IT support guarantee includes:

• A full credit back for failing to reach agreed service levels. If our professionals fail to match the response times guaranteed to fully-managed clients, no payment is required to have the issues fixed–we will repair it at our cost and credit the client’s monthly subscription for the amount of time spent. At WesTec, we strive to ensure our clients don’t pay for IT support services they did not receive.

• A fixed price guarantee. We offer fixed price quotes on our prices–all projects are completed on budget without hiding fees. Our skilled IT experts refuse to piggyback any project risk on the client–rather, we take full responsibility.WesTec's Customer Guarantees- WesTec Services

• A one-time payment required. Although it is our goal to get every project right the first time, things happen. If our team has to return to repair a problem, we’ll fix it for free or refund the client–as long as we are notified of the issues within five days of the completion of the project or service.

• A purchase guarantee. If we specify, procure and install hardware or software for a business, and it fails to run correctly, our team will repair it free of charge–including parts and labor.

At WesTec, we strive to not only solve any technology issues within businesses but prevent them from happening in the future. WesTec offers an ongoing turn-key solution for all business connectivity needs.

Stay proactive with your technology–call us today!

Cash in on tech trends with these 5 tips

5 Simple but effective cybersecurity tricks

 September 7th, 2018
5 Simple but effective cybersecurity tricks

Can you name five cybersecurity best practices? Most people can’t, and few of those who can, actually follow them. Unfortunately, cyberattacks are far too common to be lax about staying safe online. Your identity could be stolen, or even worse, you could expose private information belonging to your company’s clients. There are many ways you can protect yourself, but this list is a great starting point.

1. Multi-factor authentication (MFA)

This tool earns the number one spot on our list because it can keep you safe even after a hacker has stolen one of your passwords. That’s because MFA requires more than one form of identification to grant access to an account.

The most common example is a temporary code that is sent to your mobile device. Only someone with both the password and access to your smartphone will be able to log in. Almost any online account provider offers this service, and some let you require additional types of verification, such as a fingerprint or facial scan.

2. Password managers

Every online account linked to your name should have a unique password with at least 12 characters that doesn’t contain facts about you (avoid anniversary dates, pet names, etc.). Hackers have tools to guess thousands of passwords per second based on your personal details, and the first thing they do after cracking a password is to try it on other accounts.

Password manager apps create random strings of characters and let you save them in an encrypted list. You only need one complex password to log into the manager, and you’ll have easy access to all your credentials. No more memorizing long phrases, or reusing passwords!

3. Software updates

Software developers and hackers are constantly searching for vulnerabilities that can be exploited. Sometimes, a developer will find one before hackers and release a proactive update to fix it. Other times, hackers find the vulnerability first and release malware to exploit it, forcing the developer to issue a reactive update as quickly as possible.

Either way, you must update all your applications as often as possible. If you are too busy, check the software settings for an automatic update option. The inconvenience of updating when you aren’t prepared to is nothing compared to the pain of a data breach.

4. Disable flash player

Adobe Flash Player is one of the most popular ways to stream media on the web, but it has such a poor security record that most experts recommend that users block the plugin on all their devices. Flash Player has been hacked thousands of times, and products from companies like Microsoft, Apple, and Google regularly display reminders to turn it off. Open your web browser’s settings and look for the Plugins or Content Settings menu, then disable Adobe Flash Player.

5. HTTPS Everywhere

Just a few years ago, most websites used unencrypted connections, which meant anything you typed into a form on that site would be sent in plain text and could be intercepted with little effort. HTTPS was created to facilitate safer connections, but many sites were slow to adopt it or didn’t make it the default option.

HTTPS Everywhere is a browser extension that ensures you use an encrypted connection whenever possible and are alerted when one isn’t available on a page that requests sensitive information. It takes less than one minute and a few clicks to install it.

If you run a business with 10 or more employees, these simple tips won’t be enough to keep you safe. You’ll need a team of certified professionals that can install and manage several security solutions that work in unison. If you don’t have access to that level of expertise, our team is available to help. Give us a call today to learn more.

Published with permission from TechAdvisory.org. Source.

How business continuity plans can fail

How business continuity plans can fail

 August 16th, 2018
How business continuity plans can fail

Just because your IT provider has a plethora of awards and certifications under its belt doesn’t mean that you can blindly hand over your business’s future to them. Often times, there are some aspects in your business continuity plan that tend to be overlooked by your provider. We have rounded up some of these issues on your business continuity plans.

Over-optimistic testing

The initial testing attempt is usually the most important. It’s when IT service providers can pinpoint possible weak points in the recovery plan. However, what usually happens is that they test the system in full, instead of via a step-by-step process. This results in them missing out specific points, with too many factors overwhelming them all at the same time.

Insufficient remote user licenses

A remote user license is given by service providers to businesses so that when a disaster strikes, employees can log in to a remote desktop software. However, a provider may only have a limited number of licenses. In some cases, more employees will need to have access to the remote desktop software than a provider’s license can allow.

Lost digital IDs

When a disaster strikes, employees will usually need their digital IDs so they can log in to the provider’s remote system while their own system at the office is being restored. However, digital IDs are tied to an employee’s desktop, and when a desktop is being backed up, they are not automatically saved. So when an employee goes back to using their ‘ready and restored’ desktop, they are unable to access the system with their previous digital ID.

Absence of a communications strategy

IT service providers will use email to notify and communicate with business owners and their employees when a disaster happens. However, this form of communication may not always be reliable in certain cases, such as when the Internet is cut off, or there are spam intrusions. Third-party notification systems are available, but they are quite expensive, and some providers sell them as a pricey add-on service.

Backups that require labored validation

After a system has been restored, IT technicians and business owners need to check whether the restoration is thorough and complete. This validation becomes a waste of time and effort when the log reports are not easy to compare. This usually happens when IT service providers utilize backup applications that do not come with their own log modules, and have to be acquired separately.

These are just some reasons why business continuity plans fail. It is important for business owners to be involved with any process that pertains to their IT infrastructure. Just because you believe something works doesn’t necessarily mean that it works correctly or effectively. If you have questions regarding your business continuity plan, get in touch with our experts today.

Published with permission from TechAdvisory.org. Source.

Why businesses need web monitoring

Why businesses need web monitoring

July 31st, 2018
Why businesses need web monitoring

The internet is indispensable for improving business productivity, but it’s also an outlet for procrastination. With unfettered access to the internet, it’s easy to stray away from your important work responsibilities. Fortunately, web monitoring can ensure your employees don’t overuse non-work-related sites.

Time-saving measures

Internet monitoring software saves employees from visiting entertainment, gaming, or online shopping sites by restricting access to them. Internet monitoring software doesn’t necessarily block access to social media sites, but it lets your employees know that you’re monitoring their internet activity. This is aimed at discouraging them from taking prolonged visits to their Facebook, Twitter or Instagram page.

Avoid harmful websites

The internet hosts plenty of unsavory links and websites. Employees who haphazardly click phishing links or access malware-ridden pornography sites can put your business at risk. Working with infected machines can slow down the entire system and, in some cases, completely halt operations. By using internet monitoring tools, you can restrict access to dangerous websites and identify reckless employees who access them and remove their internet privileges, if necessary.

Control bandwidth usage

Even while using the internet for the right purposes, bandwidth can be used up quickly. Internet monitoring gives you up-to-the-minute reports on staff’s bandwidth usage. Once you have a clear understanding of your company’s overall bandwidth usage, you can better control internet expenditure. Ultimately, this feature allows you to prioritize bandwidth for critical business applications and reduce bandwidth for less necessary websites.

Increase productivity on the internet

Internet monitoring software may be a powerful tool, but it should be used responsibly. As a business owner, you need to walk a fine line between over-surveillance and under-surveillance. What you should do is establish a clear internet policy, which should explicitly define the disciplinary measures to be dispensed on anybody who goes against the company’s internet policy. You should also deal with time-wasting employees on a case-by-case basis because it’s unreasonable to remove everyone’s Facebook privileges because one or two abused theirs.

Employee productivity can be difficult to achieve, especially with the proliferation of the so-called “procrastination software.” But with web monitoring software, you can truly get your business — and your employees — back on track. Looking for more ways to increase business productivity with technology? Give us a call. We’ll be happy to make suggestions.

Published with permission from TechAdvisory.org. Source.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

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