(713) 682-4000 sales@westecservices.net

5 Risks of Cloud Computing

 

Cloud computing and storage has increased in popularity. It has many benefits including security and effectiveness, but with time, cloud computing has become vulnerable to many risks. Here are five risks of cloud computing:

 

1.Misconfigured Settings

With many people using cloud computing, there is often a chance for a misab in the settings. A misconfigured setting is when some of the data stored in the cloud is not protected and it becomes breached. This is all because the purpose of the cloud is to make things fast and convenient and sometimes this causes more information to be less restricted. To fix this setting, it is ideal to check the cloud regularly and check the access permissions. 

2. Poor Data Quality 

When all your data is in the cloud, it can make it easier to overlook some information. Not only that, but when you share information via the cloud, it can make the information vulnerable to hackers and getting lost. To ensure the quality of your data, it’s a good idea to separate your data within categories and put security measures in place. 

3. Employee Training

One of the risks when it comes to cloud computing is not properly training employees on the risks. Most of the time, data is stolen due to phishing scams and security breaches. These can be prevented by teaching employees on how to identify scams. 

4. Security Policies 

Insufficient security policies can hurt all data in the cloud. When a security policy is not correct, it puts so many things at risk. To ensure you have adequate policies, it is important to know who can access the cloud, what data should be in the cloud and what to do when a breach occurs. 

5. Choosing the Provider

 

There are many cloud providers out there, and some aren’t the safest when it comes to storing data. Before determining what provider you want to use, make sure to research all providers. 

 

Are you having trouble with cloud computing? Westec Services can help! Feel free to contact us with any questions or concerns. 

Pros and Cons of Machine Learning

 

Machine learning is a type of artificial intelligence that is capable of predicting, detecting and prescribing solutions to many equations. It is mainly used by inserting thousands of images or algorithms into the system, which causes it to recognize the data and know the difference between them. This creates an algorithm that can be used for digital chat bots, voice recognition services and spam detection softwares. But what are the pros and cons of machine learning?

Pros 

When it comes to the pros of machine learning, there are many including prediction, detection and prescription. These complex machines are able to conduct data analysis fast and are more effective than any human. They can predict accurate information that can lead to more health and technological advances. Along with predicting information, machines can also detect this information at a faster rate than humans. They can detect data, images, voices and more. Not only can machines predict and detect information, they can also create solutions for certain algorithms. Scientists believe that machine learning devices can create solutions 100 times faster than humans. Machine learning can be used for many different areas of work or study, especially with the amount of tasks it can perform. 

Cons 

On the other hand, machine learning does have some disadvantages including data privacy and security. Machine learning can conduct many solutions including facial and voice recognition, which can be a problem for some people. When the machine does these types of tasks, many people argue that it is taking vital information from people and storing it internally. When the data is stored, almost anyone can access it, leaving a problem of data security. How to Avoid a Spear-Phishing Attack - WesTec Services

The bottom line is that machine learning is extremely useful. Like other technologies, it has its pros and cons. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

Benefits of Managed Services

 

When it comes to your business’ IT, it can be overwhelming and often confusing. Having a managing service run all your IT, it can eliminate any stress associated with it. Many benefits include cost, time, effectiveness and less overall stress. 

Cost

 

Most managing service providers work directly with the client to ensure the best pricing options for your IT department. This may include a better way of securing data, sharing documents, communications and more. 

Time

One of the biggest benefits of a managed service is that it will give you and your business more time for other things. Handling IT services on your own can take up lots of time, leaving you scrambling to finish projects. A managing service can take everything IT off your hands and ultimately free up some time. 

Effectiveness

IT can be difficult to understand, so when businesses try to handle all their IT items, they can do things incorrectly. This will decrease your efficiency and often prolong tasks. When you let a service handle everything IT, they will ensure that everything will be correct and allow you and your business to work effectively. 

Company Improvements 

When companies are growing and hiring more employees, they tend to depend on their technology department to be able to provide all necessary information and items needed. When a managing service is in control of IT, they can be ready for your company to continuously grow and change without having to worry about when things will be prepared. 

Stress

IT itself can be incredibly stressful. This high amount of stress can harm work efficiency and be detrimental to the company. Hiring an IT managing service team will take all the stress off of you and your employees. They will do their job, to ensure that you can do your job. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

Data Privacy Laws in the US

 

Today’s technology is constantly changing and evolving, oftentimes leaving our vital personal information at risk of being sold, leaked or taken. But did you know that there are certain laws in place to protect your data? Here is everything you need to know about data privacy laws in the US:

 

US Privacy Act of 1974

The US Privacy Act was passed by congress in 1974. The main purpose of this act is to protect the privacy of individuals and prevent unwanted invasions of their privacy or data from federal companies. This includes the closure of personal information. Some key points of this act include: 

  • All citizens have the right to any data held by the government
  • Citizens can correct or change any data 
  • Sharing information between different federal corporations is prohibited 

FTC Act

The FTC or the Federal Trade Commission Act is another important privacy act in the US. It was first introduced in 1914 and is used to enforce the protection of data and privacy of individuals. This act is also used in court to investigate data violations. Similar to other data privacy laws, the FTC focuses on the use of equality and prevents deceptive acts that may affect commerce. 

HIPAA

Personal medical information is one of the most vital pieces of data that is protected. HIPAA, or Health Insurance Portability and Accountability Act protects all forms of medical information. This act sets limits and uses disclosures in order to get medical information private and secure. 

FCRA

Credit scores and anything pertaining to credit card agencies are protected under The Fair Credit Reporting Act. This act’s purpose is to establish fair, equal and private information that credit card agencies might have. This also prevents certain companies from selling your information to other companies. 

 

Having all your information online can be scary, but just know that there are laws in place to protect you and your information. 

Technology can be confusing, and it’s important to know your rights! Have any further questions on internet privacy? Contact WesTec today! And don’t forget to follow us on Facebook, Twitter and LinkedIn



Contact Centers: Cloud-Based vs On-Premises

 

Technology is constantly evolving and with that comes the differences between contact centers. More specifically, the difference between cloud based and on-premises contact centers. Both have their pros and cons, but which one is best for your business? Here out the main differences between contact centers: 

 

Cloud Based

Cloud based contact centers are a way for businesses to be in direct contact with customers, anywhere and everywhere. With it being all linked to the cloud, all data and software can be accessed anywhere. This makes communication with clients more effective. More businesses are making the switch to cloud based technology. 

Pros 

The pros of cloud based contact centers include but not limited to:

  • Easier to Scale
  • Speed
  • Better Integration
  • Reliable 
  • Easy Access

On-Premises

More traditionally, on-premises contact centers use hardware-based settings. This means everything including data, software, and infrastructure stays onsite. Although it is more user friendly, this requires lots of maintenance that can become expensive fast. 

Pros 

Even though some might argue that on-site contact centers are outdated or old fashioned, they still have pros that not even cloud based technology can offer. Pros include: 

  • Maximum Control
  • Data is stored Securely 
  • Only Buy Equipment you Need
  • No Monthly Payments 

Differences  

Both options have their advantages, but which one is better for your business? Both cloud based and on-premises contact centers have the potential to grow your business. On-premises centers have the access to create wait music, transfers and call logging. Cloud based can do the same thing, but in a more advanced way such as live call monitoring and click to transfer. 

Setting up the equipment is another main difference between the two. On-premises locations require time to get licensing, wire the hardware and find supporting items to link the equipment to. Cloud based works directly from the data box or even app. 

 

When it comes to cost, on-premises has a one time cost of all equipment needed. This can be expensive, but it is only one payment. It is also important to know that this technology might need more maintenance and upgrades as you go. Cloud based is cheaper at the beginning, but you will need to enroll in a subscription plan. Depending on what company, you could be paying every time a call comes through the line. 



Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.

Upgrading your Telecom System: Making the Switch to Switchvox

As your business grows, your technology should be growing with it. Some technologies, including phone systems should be upgraded to ensure better service that you and your employees deserve. It is time to upgrade your telecom system into a newer, fast and more efficient system such as Switchvox. Here is why you should make the switch: 

Features

Old fashion telecom systems can be confusing, especially when it comes to all the features, or lack of. When businesses get more clients or traffic, they will need to make calls, take messages and transfer clients. Outdated telecom systems will not be able to perform properly. Switchvox systems on the other hand, make it easier for the user to complete all these tasks without being stressed about pre-existing features. 

 

Save Time and Money

Time is money, especially when dealing with equipment that is essential to your business. Old telecom systems take time to do simple tasks, thus decreasing the time and money you have to grow your business. Switchvox systems work at a fast pace and have a larger capacity to perform basic functions. Not only that but older systems could require recurring maintenance unlike newer systems like the Switchvox that grows as your business grows and allows for more flexibility. 

 

Professional Image

Success is what every business wants and in order to do that, they must act the part. When people look for a company to work for, ideally they want someone that is professional and can get a job done. What says professional about a slow, outdated telecom system? Having a Switchvox system improves communication with potential clients and gives them a sense of professionalism. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

Best Video Surveillance Systems for 2022

 

Video surveillance systems are one of the most effective ways for protecting and monitoring a space or business. With loads of surveillance services on the market, it can be hard to choose the best one for you. Here are the top video surveillance systems predicted for 2022.

 

Protection 1

Ranked the highest, Protection 1 video surveillance company offers a wide variety of services for many companies and areas. Each hardware can be customized to your specific liking. They include 24 hour surveillance that is protected, leaving the most accurate video data. This data can be located through their mobile application. Pricing is dependent on what plan is chosen, but the only downside is that you must sign a three year contact with every plan. 

 

Blink by Amazon

Blink by Amazon is a user-friendly and cost effective option for surveillance. Popular for their no monthly fee or contracts, this device is becoming more popular for everyday users. Like other popular companies, they also work through an app, however it requires wifi in order to work. 

 

Alibi Security 

Alibi is a system that is usually paired with an already existing company. This simplys upgrades the performance of the system and is considered a hybrid option. You can pair this with the previous system, IP or analog, without changing the camera itself. It allows you to connect the old device with the new system allowing you to still access the data. For pricing, you must contact an Alibi Security representative. 

 

No matter what surveillance system you decide on, it is important to do research and make sure the system is perfect for you. 

 

Let Westec Services help you decide on and install the best video surveillance system for you or your business. We offer our expertise in all IT issues and are willing to work diligently and professionally for all of our clients. Feel free to contact us and check out the  services we offer. 

Smart Shopping

 

Shopping online has many risks that some shoppers fall victim to. Whether it be personal information stolen, wifi breach or virtual viruses, it is important to know how to become a smart shopper and prevent these risks from becoming a reality. Here are some tips to be a smart shopper: 

 

Know What You’re Buying

Popular smart devices can easily help us and make our lives easier, but it is important to know exactly what you want and what risks might be present. Things to know are: 

 

  • Who makes it?
  • What is its purpose?
  • Do you trust the company?
  • Have you read the reviews?

 

All of these things can prevent negative things from happening and make you more aware of what devices you are potentially bringing into your life or home. 

 

Buy Familiar Brands 

To limit the risks of buying alone, it is a good idea to buy from familiar or well known brands. These top brands are more likely to have stronger security on devices that hackers will have a hard time getting into and less likely to have any security breaches. Also, top brands are constantly updating their system and creating a safer place for the devices. Rarely hackers get into the system but when they do, these big companies are quick to fix it and will most likely send out a message to customers making them aware of the threat. It is important to be able to trust the brand or company and feel confident is how they handle these risks. 

 

 Are you having issues with becoming a smart shopper and protecting your information? Westec services can help!  Schedule a call with one of our professionals today!

 

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

 

 

Future of Algorithms

Algorithms are one of the most used technologies in the world. They are used for anything and everything, including cell phones, computers, security systems and more. Businesses also use algorithms for a better success rate and improve their optimization. Here’s how businesses are using algorithms.  

Human Resources

Algorithms are most used in the human resource field. Certain algorithms sort people or items into categories that can later be used by the business. This is also used in popular job posting websites. They can easily sort through candidates based on specific qualifications the job has put in place. Overall, with the help of algorithms, this leads to more efficiency and productivity in all work fields. 

 

Healthcare

Algorithms can soon find themselves in the healthcare industry. With them, doctors can easily input symptoms into the system and find the right medication or treatment for the illness. Not only that, but it can track and categorize patients that make it easier for doctors to pull records. Algorithm programs specifically for this have already made their way to the healthcare field and can be used with other technologies such as artificial intelligence making a more advanced healthcare system. 

 

Internet

Have you ever opened a social media app and seen an advertisement for something you recently looked up or interested in? That is a result of an algorithm. They take into account anything you have looked up, liked, or typed and put it through a filter system that shows certain information, items or advertisements that are catered to you. This is the most popular way algorithms are used. 

 

It is also important to know that everyone has access to algorithms and correlating data. From big, well known companies to small start up businesses, algorithms can be used and be beneficial for all. 

 

Want to know more about how algorithms can help your business? WesTec services can help! Feel free to contact us and check out our services to see how we can assist you. Don’t forget to follow us on Facebook, LinkedIn and Twitter for updates.

The Benefits of Server Virtualization

In this age of technology we try to find a way to make it work faster and more effectively. Server virtualization helps companies do multiple things at once and create an up to date workspace. 

What is Server Virtualization?

Server virtualization is described as dividing hardwares into multiple separate servers. Each of these servers can do many tasks all at the same time. They have the capability to run at a faster speed without any internal complications. They can either be connected with other servers or work singly. 

Benefits 

With any type of  virtualization, it maximizes the power used to do the job of multiple machines all on one server. They can be programmed to do exactly what you need and at what pace. Specific solutions, safety protocols can all be used with specific servers. There are multiple servers to choose from including:

  • Full- Virtualization: Specialized server that conducts power to remaining servers and cross operating systems. 
  • Para- Virtualization: This server is aware of other servers in the systems and relies on them. This server works together with others to manage jobs and information. 
  • OS- Level Virtualization: Most basic level of virtualization. This system is managed by the physical server’s operating system. 

 

Modern technologies and companies are using virtualization to work more efficiently. This different type of server can reach full potential and take the stress off of the workload. In the long run, this is also a cheaper alternative as if any problems occur, it can be resolved internally and then connected to the other servers. 

 

Server virtualization is the most powerful way to run a business. A single server can do the job of multiple machines at a faster pace and with less issues. They are unique and can be used for anything and any type of business. Virtualization is extremely beneficial and is becoming more of a must in technology. 

 

 

 Virtualization can be overwhelming, but WesTec is here to help! Any further questions about server virtualization? Feel free to contact us. We would love to hear from you. 

 

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

Get in touch

2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

Quick Feedback