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Last-Minute Spring Cleaning: Maintaining Your Business Technology - Westec Services

Last-Minute Spring Cleaning: Maintaining Your Business Technology

Summer is right around the corner. If you haven’t tackled Spring cleaning yet, now is your opportunity! Here are a few ways to clean up your system and improve its overall performance with regular maintenance:

 

Business Technology MaintenanceDust with compressed air and wipe down the monitor

Starting with the outside of your system, dust the keyboard and mouse with a can of compressed air. Compressed air is strong and will clean out any built up dust particles and other grime. You may also consider wiping down your keyboard and mouse with an antibacterial solution, to rid the surfaces of germs and bacteria. Avoid spraying the keyboard and mouse directly — instead, lightly spritz a rag and wipe. Wipe down your monitor with a microfiber cloth to remove fingerprints and anything else that may be crusted to the monitor. 

 

Clean hardware system

Once you have dusted the outside of your system, you should focus on cleaning your hardware. Before you begin, close any active programs/files, shut your computer down, and unplug the computer from the wall. Unscrew the hardware casing and use compressed air to dust all the nooks and crannies of your system. Compressed air is safe to use on hardware and should not cause any damage.

 

Turn your computer off or restart regularly 

Simply putting your computer to sleep while it is not in use will cause your system minimal damage. However, you should make a habit of restarting or shutting your system down every now and then — especially if you use an older system. Rebooting your computer will prevent overheating and will allow your system to refresh its settings and resources. Allowing your computer to reboot and refresh will improve its overall performance.

 

Business Technology MaintenanceClear up drive space

One thing that will slow your computer’s performance is a full drive. Improve your computer’s performance by clearing up drive space regularly — there’s no reason to hold on to files and downloads you no longer need! Delete any unnecessary files and consider moving files you wish to keep to an external harddrive.

 

Remove malware and viruses  

Malware can affect operability and cause data loss or theft. There are a number of ways your system can be infected by malware and other viruses. Therefore, it is important that you use antivirus software to protect your computer and remove any potential threats. This software will run diagnostics, identify viruses, and resolve these.

 

Install updates

It is important that you install program updates regularly, as to ensure all programs are running efficiently. Failing to install new updates can affect the speed and performance of your programs. Most programs have regular updates that will address security holes and minimize unnecessary features.

 

 

At WesTec Services, we believe regular maintenance is crucial for maintaining the health of your system. With regular maintenance, you can prevent the worst from happening — and prevention is key! 

Most IT consultants simply put band-aid fixes on computer network problems and react to problems instead of looking for ways to prevent them from happening in the first place. As with most things in life, prevention really is better than cure — and it’s no surprise to find that prevention is the secret of good IT support too. Interested in learning more about our IT services? Contact us today!

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PC vs. Mac: Which is the Right Option for Me? - WesTec Services

PC vs. Mac: Which is the Right Option for Me?

The PC vs. Mac debate has the tech world divided. Whether it’s PC or Mac, users are loyal to their system. This begs the question: which system is better? What are the pros and cons of each system? WesTec Services has created a breakdown for each computer:

PC

One of the most obvious benefits to purchasing a PC is the price. PCs not only offer a wide range of products, but these products are more affordable than Mac products. According to VoltCave, a standard PC in 2021 costs anywhere from $500-$1000. Meanwhile, a Mac starts at $1299.

PCs also offer better hardware and configuration than Mac products. Boasting superior hardware and graphics cards, a PC is the better option for someone with interests in gaming. 

PCs use Windows operating systems, which allows users more freedom to customize and modify their system’s functionality and storage. Since Windows is the most commonly used operating system, there is more compatible software available for PCs.

Mac

Apple is known for their user-friendly, intuitive systems, making Mac computers the obvious choice for beginners. Meanwhile, PCs using Windows operating systems come with a bit of learning curve.

Though superficial, Mac is the preferred choice for its sleek appearance, as Mac products are more aesthetically pleasing than most PCs. For those with iPhones, iPads, or iPods, Mac’s easy multi-device integration allows its users to seamlessly sync all their Apple products together. When integrating devices, users can place calls and send iMessages directly from their computer, and easily access/share files directly from their devices. 

Additionally, Mac systems boast clear, built-in “Retina” displays. Therefore, these systems are ideal for those who require superior visual elements, such as graphic designers and artists.

 

When choosing between PC and Mac, it’s important to understand that not one system is better than the other — you simply must consider what system meets your needs and budget! Regardless of what system your company favors, WesTec Services is here to provide superior IT support. Interested in learning more about our Managed Services or IT Consulting? Contact us today!

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4 Things Your IT Support Team Wants You to Know - WesTec Services

4 Things Your IT Support Team Wants You to Know

For many computer novices, IT protocol is widely misunderstood. Given the complexity of some of these procedures, computer users are left feeling frustrated with IT support. However, IT is only here to help! Here are 4 things your IT support team wants you to know:

 

Your network is being monitored

Whether you have an internal IT department or you outsource your IT support, there is a chance that your network is being monitored around the clock. This often does not occur to many people. Therefore, you should avoid storing personal information or searching sensitive material on your work computer. If you wouldn’t want your boss or coworkers seeing it, it’s safe to say it shouldn’t be on your work computer.

 

IT has to assume you have zero tech knowledge

In order for your IT support team to assist you in resolving issues, they must first assume you have very little knowledge of computers. This means they will offer simple solutions to start. For someone with a basic understanding of computer functions, it may be frustrating to be asked, “Have you tried restarting your computer?” These questions seem like no-brainers, but IT wants to find the solution to your problem as quickly and efficiently as possible. If there’s a quick fix, they can find this solution by asking basic questions.  

They’re not magicians

For IT professionals with years of knowledge and experience, most tech issues will have easy, obvious solutions. However, that does not mean IT won’t encounter issues from time to time that require a little more thought and effort. Be patient with IT — they want to find a solution to your problem just as badly as you do. Remember, they’re people, not miracle workers.

 

Suggestions are meant to help you, not make your job harder

There’s a reason IT recommends you update your passwords regularly and perform program updates — they want to ensure your computer is secure and performing as it should be! When you take these suggestions seriously, you spend less time on the phone with IT resolving issues that could have been avoided to begin with; less time on the phone with IT means less downtime.

 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

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3 Crucial Security Solutions to Employ as a Business Owner - WesTec Services

3 Crucial Security Solutions to Employ as a Business Owner

A security threat of any kind can disrupt productivity and impact business. What precautions are you taking to ensure your company does not fall victim to these disruptions? Here are 3 security solutions you should employ as a business owner:  

Backup Disaster/Recovery

System failure can occur for a variety of reasons, such as virus infection, human error, and natural disaster. Regardless, system failure occurs without warning and could easily put you out of business if you are not prepared. Therefore, it is crucial you implement some sort of backup and data recovery software to protect your network. If you store important or confidential files on your computers, you simply cannot afford to be without backup and data recovery.  

Access Control Systems

Another way to protect your business against security threats would be to implement an access control system. With access control systems, facility owners may install security technology such as ID key entries and finger-printing scanners in order to track who enters the building. This technology can also record the time and date guests arrive and leave.   

CCTV or IP Security System

Video surveillance is another great solution for businesses looking to increase security efforts, especially when paired with access control systems. Installing cameras at key entrances and exits will allow a facility owner to better monitor who enters the building. Unlike backup disaster/recovery, access control systems and CCTV protect against external security threats.   Why wait until you need a solution in order to implement preventative measures? Most IT consultants simply react to problems instead of looking for ways to prevent them from happening in the first place. At WesTec Services, we believe prevention is better than a cure; prevention is key to maintaining productivity and cash flow. Protect your assets – call WesTec Services and schedule a meeting with one of our IT professionals to discuss what security solutions are best suited for your business!
Managed IT Services

What is Managed IT Service?

Small businesses can benefit from outsourcing their IT to a qualified business technology company. With managed IT service, WesTec can monitor and improve your company’s IT practices to ensure your employees can focus on their daily duties. 

What is Managed IT Service?

Managed IT service allows a company to pay a fixed monthly rate for IT services and equipment. With a fixed monthly rate, customers benefit from automatic software updates, regular equipment upgrades and relief from the day-to-day IT frustrations. Partnering with WesTec gives a company flexibility to set clear goals and objectives.

What’s Included?

WesTec Services offers two plans with fixed fees for network management solutions. With WesTec Guardian Professional, companies receive network management and basic IT needs based on their current network infrastructure. With this program, businesses also benefit from discounted on-site support rates. WesTec Guardian All Covered provides our clients with maintenance, network management and technical support needs all in one fixed monthly rate. This ensures a company’s network is running efficiently without hourly rates.

IT employee preventing network failureWhy Your Business Needs to Outsource IT

In today’s society, technology is crucial for a company to thrive in a competitive market. Because of this, businesses can not wait until something is broken to fix it. Managed IT service changes the way companies are looking at technology. Instead of embracing the old fix-it mentality, IT companies can manage a company’s IT and prevent any issues that might disrupt employees or clients.  Let WesTec Services manage your IT and keep your company on its toes. Our managed IT services reduce the cost of replacing new equipment and keep you from paying hourly rates when your network fails by offering all-inclusive, fixed rates. Contact us to learn more about managed IT today.

Let WesTec Conduct Your Network Installation

A slow or outdated computer network can be detrimental for your company. It can compromise worker efficiency, limit what you can do on your business’s network, and can even cost you money. Here are three tell-tale signs that you should upgrade your network.

Does your computer network consistently give you problems?

If you feel like your employees are spending more time resolving problems or waiting for files to load then they are actually working, you’re losing money. Don’t let your problematic network be the source of frustration in the office. A few simple upgrades or a new installation can make the difference between a struggling business and an efficient one.

Do you have issues accessing your computer network remotely?

An efficient computer network in your office space is crucial, but being able to access from home or on the move is important, too. Your network shouldn’t be inaccessible or slow just because you aren’t in the office. Make sure whatever upgrades you decide on let you work just as efficiently from home.

Do you have more problems with your computer network than your IT support company can handle?

If you answered “yes” to this last question, then not only should you update your network, but you should also consider letting WesTec Communications handle your next network installation. Whether it is sharing media, connecting to other devices on your network, or sharing files, we can make sure your computer network is running at top-speed for your company.   WesTec experts can recommend a high-speed computer network and handle all of the installation so you and your business can work efficiently. Our skilled professionals can update your network and take the headache out of installation. Contact us today!

The Importance of a Telecom Audit

Technology seems to continually advance in contemporary business. While this is great, business practices need to keep up with that virtual acceleration. Getting accurate data about your business’s efficiency is key, and a telecom audit help with that. Here are five reasons why continuous telecom audits are more beneficial than simply conducting annual ones.  
  1. Maintaining Visibility: Small and medium-sized businesses need to gain as much visibility as possible. Periodic audits provide periodic visibility. When the audit is over, however, and companies shift locations or grow in size, that previous visibility no longer applies. Conducting a continuous telecom audit can fill those gaps.
  2. Minimal Disruptions: Conventional audits that take place quarterly or annually can be a real inconvenience. They are invasive and often very time-consuming. Performing frequent or continuous audits severely minimizes this inconvenience so employees can maximize their productivity while you still get the information you need.
  3. Maximum Flexibility: If your telecom audit is continuous, it allows for adaptation. Your business can be more flexible and audits can coincide with other projects. You can also customize and breakdown your reports more easily than traditional audits.
  4. Getting it Right: Performing a single, periodic audit doesn’t guarantee that your results are accurate. A continuous telecom audit will give you results and information spread out over time. This is a much more accurate depiction of your company’s efficiency.
  5. Improved security: Cyber-attacks, information theft, hacking. None of those words lead to anything good for your business. Continuous audits can catch these threats in the early stages! You can consistently see what devices are connected to your network, reducing the risk of unwelcomed threats.
  WesTec Communications has a team of highly-skilled professionals that understand the important of maximizing efficiency and preserving information. Contact us today to help you get started with a continuous telecom audit.

Choosing a Switchvox Phone System

A Switchvox phone system is the tool that small and medium businesses need to keep their edge against larger competitors. If you are a business owner, you know that competition can be stiff. But with Switchvox, you’ll be ahead of the curve. Switchvox is Digium’s family of VoIP phone systems— Voice over Internet Protocol. Their target is small and medium businesses looking for an easy and affordable design to help make running a business more efficient. There are a variety of reasons Switchvox is one of the leading VoIP solutions in the business world.  
  • Easy to use: It is a very user-friendly interface with little setup time.
  • Cost Effective: A Switchvox phone system costs less than a traditional PBX. It has no additional setup costs, and there is no maintenance cost once it is installed.
  • Resourceful: Digium designed Switchvox with business owners in mind. It has a powerful functionality and a full feature set. It fits the needs of any size business by having the ability to be utilized in a virtual capacity.
  • You’re in Control: Switchvox is easily managed with the Switchboard and allows business owners the flexibility they need as they use it to keep their office consistently connected.
  • Flexibility: With a Switchvox phone system, you aren’t geographically bound to your office as a business owner. You can quickly and easily take calls on your laptop no matter where you are and forward them to your cell phone.
  WesTec Communications now offers Switchvox, and their talented team of technical experts are excited to be able to help you out with this new VoIP solution. Contact us today to learn more or to get started with a Switchvox phone system of your own.  
Reasons Businesses Need Mobile Technology-WesTec Services

Reasons Businesses Need Mobile Technology

Reasons Businesses Need Mobile Technology-WesTec ServicesThirty-seven percent of workers telecommute regularly while more than half of business emails are now opened via smartphone.

In today’s workforce, mobile usage, employee mobility and remote workers are common. Therefore, it is important that businesses adopt mobile technology to meet the teetering needs and demands of the market.

Accessibility – With the use of mobile technology within a business, the full power of a business phone system is readily available to the mobile user. Whether sitting in a physical office or working from a home office, the worker has the ability to be reached by a customer or coworker if needed.

Accountability – Although mobile technology has posed issues for businesses in the past, improvements have been made. By running a business phone application on the mobile device and enforcing a business usage protocol, call records become available to the business manager for accountability purposes.

Transitions – If a worker needs to leave the office at a certain time and is currently on a call with a customer, mobile technology allows a seamless transition. With mobile technology, a worker can press a button on the office phone to transfer the call to mobile without the customer even noticing.Reasons Businesses Need Mobile Technology-WesTec Services

Mobile technology has transformed the business world with its ability to interact seamlessly with customers and employees in a full-featured and professional manner.

WesTec Services offers all-in-one business communication systems that are aimed to maintain a proactive posture and market flexibility to take advantage of rapidly changing technology.

At WesTec, we deliver reliable mobile technology for businesses who strive to maintain high ethical standards and produce high-quality products while promoting a healthy work environment.

To learn more about our business phone systems that deliver advanced operating performance through seamless integration, contact us today.
The Importance of Security Systems for Businesses - Westec Services

The Importance of Security Systems for Businesses

For a business owner, securing the business property is a top priority. Because commercial business security is so essential, it is important to ensure the appropriate security systems are installed.   In addition to promoting a professional business appearance, camera systems provide long-term benefits to a company. Here are a few reasons why camera systems should be implemented within commercial business premises:
  1. Protect Assets – As a business, valuable assets include the property itself, equipment, and private information. Businesses with security systems intact are less likely to have theft take place than those with none.
  2. Detect Criminal Behavior – With cameras, crime is less likely to occur because most criminals are deterred by security. However, if in the case it doesn’t, criminals can be caught sooner and are more likely to be identified with cameras in place.
  3. Preventative Measures – CCTV systems include access control systems and intruder alarm systems to alert authorities of suspicious activity. If a criminal appears at a business and notices cameras, it could prevent the crime from occurring altogether.
  4. Save on Insurance – If businesses invest in security systems for their property, they may be qualified to receive insurance discounts depending on their provider.
  5. Safeguard Staff – A business owner has the responsibility of protecting all work personnel. Installing high-tech cameras on the property can reduce liability risks and allow employees to feel comfortable and safe in the workplace.
WesTec Services offers cost-effective security products and installation for commercial businesses–providing a true turnkey solution for property safety. At WesTec, our professionals will survey the designated area to determine how many cameras are needed, where the cameras should be located, perform camera installation requirements, and ensure camera functionality–while remaining compliant with any budget. If your business is ready to take security to the next level with reliable CCTV or IP systems, contact WesTec today.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

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