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3 Must-Have IT Support Features for a New Business - WesTec Services

3 Must-Have IT Support Features for a New Business

For a new business, your main priority should be to implement and achieve your business objectives. Therefore, it is important to have an IT support company that you can trust to help you run your business smoothly. Here are 3 features your support system should possess for increased success:

Clear Communication with Jargon-Free Terms

Technology jargon can be confusing for anyone with little to no expertise in the field. Therefore, your IT support should be able to communicate effectively with terms that are easy to understand – this means jargon-free communication. Your support system should provide explanations and solutions in simple terms, so there is less confusion and more productivity.

Flexibility

Every business is different and so are their needs. Therefore, your support system should be flexible and develop an understanding of how your business operates and what kind of support it requires. Support systems should be personalized to suit your needs! Furthermore, when changes arise, your system should be flexible enough to adapt.

System Reliability

It is important to ensure your support system is reliable. The unexpected happens, but your support system should serve as an aid and increase productivity – it should not result in inefficiencies. When choosing a support system, take a look at their track record and proceed with caution. WesTec Services has been boosting productivity and profits since 1997. WesTec Services offers a variety of support services, including Managed Services and Consulting. The services we provide are flexible and convenient. We take the guesswork out of technology, so you can focus on your business objectives. Contact us today for reliable support systems!
The Effects of Malware on Business - WesTec Services

The Effects of Malware on Business

As a business, understanding internet safety is crucial in eliminating your risk of malware infection. Malware is malicious software that can corrupt your computer system and day-to-day IT functions.

Malware appears in many forms, such as viruses, phishing, trojans, worms, ransomware, and more. This infectious software is often transmitted via email.

Malware infection can vary in severity and its ability to spread. For instance, you may acquire a virus or worm via an infected email attachment. This virus or worm could affect minor IT functions or even result in total system failure – there is no way of knowing what the malware is capable of once you have acquired it.

Infection of any type can disrupt operations, compromise confidential information, slow performance speeds, result in frequent freezing or crashing, allow unauthorized access to the system, and more. Therefore, these disturbances can be detrimental to a business. The loss of system functionality can affect productivity, which could result in an even greater loss for business.

At WesTec Services, we strive to educate our customers on system security. With our IT Consulting and Managed Services, your company can have peace of mind and focus more on your business objectives. Our experts are industry certified and will work with you to set clear goals, objectives, and scope. Our services are cost-efficient and provide flexibility, so you can worry less and focus more on growing your business.

Contact us today!
How to Protect Your Business Computers from Viruses - Westec Services

How to Protect Your Business Computers from Viruses

Technology has changed the way people do business. In 2019, technology is one of the biggest assets a business owner has to rely on. Though technology can expedite business processes and increase productivity, it can also pose a threat to its users in the form of viruses. Viruses can cause slow performance, total system crash, and even data loss. These issues can compromise confidential information and halt productivity. Here are a few ways you can protect your business from viruses:  

Purchase Anti-Virus Software and Update it Frequently

Utilizing anti-virus software is one of the most basic ways to prevent your system from becoming infected. Most computers come with a one-year software subscription, but leave you unprotected once your subscription has expired. Paying a yearly subscription may seem like a hassle, but you may be paying the ultimate price if you remain unprotected.  

Update Your Operating System

Operating systems require updates on a regular basis. These updates typically contain security software patches that will bridge the gap where your system’s security is lacking. Don’t allow a virus to slip through the cracks!  

Perform Regular Data Backups

In the event that your computer does become infected with a virus, you are at risk of losing important data. This is why you should routinely perform data backups. Securing your data on an external hard drive or other archive will ensure you never fall victim to unexpected data loss as the result of a virus.  

Avoid Downloading Unsolicited Files

It is not uncommon for a system to become infected due to human error, so you should be aware of what files you are downloading and viewing. Viruses often come in the form of spam emails that contain infected files. Therefore, it is crucial that you avoid downloading unsolicited files, especially if you do not recognize the sender.  

Secure Your Wi-Fi

Unprotected wireless networks are the easiest platforms through which to access data and files. Therefore, to prevent your system from being hacked, you should secure your wireless internet. Password-protected networks prevent external access and ensure your information remains confidential. WesTec Services offers a variety of IT services, such as IT Consulting and Managed Services to ensure your company never falls victim to system failure due to infection. Our IT professionals strive to provide you relief from the challenges of day-to-day IT functions, so you can focus on your business objectives. To learn more about our IT services, contact us today.

Finding The Right Technical Advice

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In recent blogs, I have addressed the importance of building and maintaining a quality communication system both inside and outside your business. Communications is the glue if you will that not only holds your business together but allows it to grow and prosper. When it comes to communications in today’s business, technology is the key. Technology, its selection, implementation and maintenance is a determining factor in your company’s ability to compete and expand.

One of the major challenges when dealing with technology is to simply understand it and how it can best work for your business. Many of us have a broad or simple understanding, but very few of us have the time, inclination, background and or necessary skill to really properly evaluate what can and will work for our company. Therefore, the need to engage with outside advisors or experts is a necessity. The selection of the right advisor for your business thus becomes a very important undertaking for you as the company’s owner. Your willingness to engage and outsource the role of technology guru in your company will be one of the most important business decisions you make in the history of your business.

The place to start looking for your own technology advisor is with your IT service company. Your IT service company should be able to help you at the very least put together a plan for IT needs. In some cases, they will have the ability and expertise to help you develop your entire communication plan. The IT component of your communication plan is at the core of the overall plan. Therefore it, is not a big leap for a ‘smart’ IT advisor to have the skill and ability to connect the dots if you will for the overall plan.

If your IT service company is not up to the task of advising you on the entire communication plan then you can look for a communication consultant who is more of a generalist. As is the case when hiring any outside consultant, you should thoroughly check their background, resume and especially their business references. In the face to face interview pay attention on how well they understand how your company works and communicates. Once you select someone then you need to be comfortable and confident enough to trust them with your all-important communication system.

At this point, you are ready to finalize the selection of a technical advisor. You need to determine how much you are willing to spend and the terms of your arrangement with the advisor. Your budget is, always subject to what the company can afford cash flow wise, but there are other factors I encourage you to look at. When you look at and hopefully project your return on investment, you consider both the short and long-term returns of the project. The impact of a well-done upgrade of your system can pay off in ways that are hard to put a dollar figure on.
The agreement or arrangement you enter into with an advisor should fit your business. There is no one size fits all for this kind of project. Make a list of priorities and make sure that your advisor signs on to all of them. The timeline of the project is another critical area that needs to meet your needs. Your business needs to be able to operate with very little if any disruption during the upgrade. This may require overtime and working after hours to make the change over less disruptive to daily operations.

My main encouragement is don’t be cheap when you go through this process. That can mean different things to different business owners. The point I want to make is not to say spend more money than you have or want to spend, but make sure your communication system will put you and your team in the position to grow and prosper.

[logo width=”150″] can help you build or upgrade your businesses’ communication system. Call Ben (713) 682-4000 or email him at benschissler@wtsvc.net to get his input on how to build a better system for you and your business.

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www.1bestconsult.com

For more help tricks and other business related topics, check out Rick’s website at www.1bestconsult.com

Designers, developers and creatives

Designers, developers and creatives from all over the globe are responsible for the work you see across Envato’s ecosystem, whether it’s items for sale on Envato Market, tutorials on Tuts+ or talented freelancers working at Envato Studio.

Designers, developers and creatives from all over the globe are responsible for the work

Designers, developers and creatives from all over the globe are responsible for the work you see across Envato’s ecosystem, whether it’s items for sale on Envato Market, tutorials on Tuts+ or talented freelancers working at Envato Studio. Our core mission is to help our community earn a living online doing work they are passionate about.

Designers, developers and creatives

Designers, developers and creatives from all over the globe are responsible for the work you see across Envato’s ecosystem, whether it’s items for sale on Envato Market, tutorials on Tuts+ or talented freelancers working at Envato Studio.

Designers, developers and creatives from all over the globe

Designers, developers and creatives from all over the globe are responsible for the work you see across Envato’s ecosystem, whether it’s items for sale on Envato Market, tutorials on Tuts+ or talented freelancers working at Envato Studio. Our core mission is to help our community earn a living online doing work they are passionate about. We hope you’ll agree the result is pretty spectacular! Read more about Our Community.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

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