(713) 682-4000 sales@westecservices.net

Protect your Facebook and Twitter from hackers

Overheating laptop? Here’s how to prevent it

Ways to leverage social media for your business

Be Smart and Back Up Your Valuable Data

HIPAA Requires Careful Social Media Posting

How to stop VoIP theft of service

OneNote removed from Office 2019 and Office 365

Should you worry about Facebook’s breach?

How to boost your mobile hotspot

5 tips on keeping mobile workers connected

Author Archive

Overheating laptop? Here’s how to prevent it

Overheating laptop? Here’s how to prevent it

May 15th, 2018
Overheating laptop? Here’s how to prevent it

If you own a laptop, chances are you’ve noticed how hot it can get. You might not know it, but your laptop may already be overheating, which will lead to decreased efficiency and a shorter lifespan. Here’s how to protect your laptop from further damage due to overheating.

Causes of overheating

Laptops create heat during their normal operation. That’s why they’re designed with internal fans that blow out hot air and suck in cooler air. When your laptop keeps shutting down or suffers serious slowdowns, chances are it’s overheating.

One of the most common causes of overheating is when the fan doesn’t operate normally. This may be due to dust and grime clogging up the fan, preventing it from rotating properly. It’s also possible that the air vents are being blocked, preventing air from flowing into the laptop.

Another thing to consider is the age of your laptop’s battery, which relies on lithium to store electricity. This chemical naturally decays over time, no matter how carefully you use it. The older the battery, the less efficient it is and the more heat it generates.

Software use can also contribute to overheating. Too many apps and programs running in the background can overwork your laptop.

What to do if it’s overheating

The first thing you should do is check your hardware. Turn your laptop off and inspect the vents and your fan for any dirt, grime, or other possible causes of blockage. Also check whether the fan itself is not physically dented, which can slow down its rotation.

Sometimes overheating is simply caused by bad habits. Do you use your laptops in bed or on the carpet? Do you use pillows as padding? Uneven or soft surfaces often block the air vents, leading to overheating. Always place your laptop on a hard, even surface.

Aside from the hardware, check your software. Are there a lot of apps and programs that start automatically when you switch on your laptop? If yes, then you may need to limit them.

Keeping it cool

To prevent your laptop from overheating, always make sure that there’s adequate airflow for your laptop. Better yet, invest in a cooling pad. These pads lift your laptop and add more fans to facilitate better airflow.

Limit the number of programs that run when you start your laptop. Change your settings to “power save.” And shut down your laptop whenever you’re not using it.

It’s easy to take laptops for granted because they’re billed as plug-and-play devices. However, with a little extra care and attention, your devices will last much longer. If you want to prolong the lifetime of your IT hardware, call our experts today.

Published with permission from TechAdvisory.org. Source.

Ways to leverage social media for your business

Ways to leverage social media for your business

May 14th, 2018
Ways to leverage social media for your business

Do you, as a brand new business owner, know how to take advantage of social media exposure, especially if no one has any idea what your new business is all about? The truth is, you can succeed with social media, even if you have what could be perceived as a small, newbie brand. Read on to learn more.

#1 Prove you’re an expert

It’s important to know everything there is about your product/brand, and often it’s a good idea to know even everything beyond it. According to PR firm founder Heather DeSantis of Publicity For Good, one needs to “transition from being a business owner and someone selling a product to a thought leader. You have to have actionable tips that other small-business owners can take action on”.

#2 Establish profiles on major social media sites

Take time to figure out which social media sites your target customers frequent. Then set up pages or profiles on those sites — and post content regularly, at least once a week. To post to multiple social media platforms at a time, consider using a service such as Hootsuite. Once profiles are up and running, don’t let them fall behind. Outdated profiles are almost as bad as nonexistent ones.

#3 Create fresh, shareable content

Google loves original and valuable content. By creating informative articles, people will share links to your site and you’ll notice a difference in Google’s search results. Just remember: Write for your target audience, not for Google.

#4 Adopt a multi-platform approach

You can create a Facebook ad; you can build on Twitter by following and retweeting key people in your industry; you can also even use paid search marketing like Google AdWords, or even do a Facebook Live session to promote. Whatever you choose to do, make sure you’re also gently nudging people to turn their interest into a visit to your website.

Getting the word out about your business can be tough, particularly if you don’t know how to effectively reach out and then keep the momentum going once you get some coverage. How do you get the word out online, without having to spend thousands of dollars on advertising or PR? Just call us today for a quick chat with one of our social media experts who can help you out.

Published with permission from TechAdvisory.org. Source.

Be Smart and Back Up Your Valuable Data

Be Smart and Back Up Your Valuable Data

May 10th, 2018
Be Smart and Back Up Your Valuable Data

Storing copies of your business data in the cloud will help you avoid the risks associated with broken hard drives, lost or stolen devices, and human error. That’s because entrusting your data to an expert cloud provider means you’ll have trained professionals handling the backup of your business assets online.

How should you go about choosing a cloud backup provider? Let’s take a look:

Learn more about their storage capacity

Before partnering with a cloud backup provider, ask them where they store their data. Many providers use cloud servers over which they have little control, which could be hazardous as it makes it harder to monitor activity and respond to anomalies. To avoid this fate, choose a backup service that operates their own cloud-based servers.

Next, you will have to determine whether your business assets can be backed up, since some cloud storage providers do not have the capacity to save bigger files like videos or other multimedia files. By asking these questions, you can find a cloud backup service that fits your business needs, and more importantly, can take care of all your files.

Get details on their security

It will be important for the cloud backup provider to explain in no uncertain terms how they will store your files. They should be encrypted and stored on multiple servers because redundant storage ensures your data has multiple copies saved online and can be retrieved at will. Even if an uncontrollable disaster befalls your company or the backup provider’s system, you’ll still be safe.

Compare your budget and backup costs

Before considering any cloud backup provider, you need to know how much the service is worth to you. How much money would you lose if your server crashed and all the data it stored was irretrievable? Compare that amount with the cost of a provider’s service, which could be charged by storage tiers, per gigabyte, or on a flat-fee unlimited plan.

When asking about the price of cloud backups, make sure to clarify any service limitations or restrictions. For example, how quickly can your storage capacity be upgraded? Is it possible to run out of storage? These are not things you want to discover in the middle of hurricane season.

Clarify data recovery timelines

Although storage availability is important, how quickly backups can be created and restored is also an essential factor. Ask providers how often backups will be created (e.g., hourly, daily, weekly), and how long it will take to restore them (e.g., hours, days, etc.). If those timelines are too long, it may be time to look for a better provider.

The most important thing is to know your needs before meeting with a potential provider. Let them know your business needs, budget, and recovery timelines. Our solutions and pricing are flexible and customized to your needs so you’re not stuck in a cookie-cutter plan.

Give us a call to find out more about cloud backup service and other dynamic ways to protect your data.

Published with permission from TechAdvisory.org. Source.

HIPAA Requires Careful Social Media Posting

HIPAA Requires Careful Social Media Posting

May 7th, 2018
HIPAA Requires Careful Social Media Posting

Healthcare providers that use Social Media can interact with their patients, advertise new services, and quickly communicate urgent announcements or messages. There’s immense potential for it to improve care, but also to expose patient-specific information.

On April 14, 2003, the “Health Insurance Portability and Accountability Act” (HIPAA) became law with the goal of protecting the privacy of patient medical records, hospitals, doctors, and health plans. The regulations set forth by this legislation allowed patients to freely access their medical records and gave them more control over the disclosure and use of their private health information.

Billions of people consume Social Media content every day, and over 30% of healthcare professionals use the same platforms to build and expand their professional network. There are advantages to utilizing Social Media in the medical field, such as notifications about new services, and interacting with patients. However, there is a possibility that using this platform the wrong way will lead to violations in patient privacy and HIPAA regulations.

What actions on Social Media violate HIPAA rules?

According to HIPAA regulations, a violation or breach is unauthorized use or disclosure under the Privacy Rule which exposes the privacy or security of Protected Health Information (PHI).

Examples of common violations include:

  • Sharing pictures (like a team lunch in the workplace) with patient information visible in the background.
  • Sharing any form of PHI (such as images) without the patient’s written consent.
  • Posting “gossip” about a patient to those who are not concerned, even if the name is not mentioned.

How much do HIPAA violations cost?

People in the healthcare industry cannot treat HIPAA lightly. If an employee were found guilty of violating a HIPAA rule, that person could face a fine between $100 and $1,500,000. Depending on the severity of the violation, the employee might face a 10-year jail sentence, lawsuits, termination from the job, and the loss of medical license.

How can healthcare organizations prevent violations?

It is a good idea to have employees undergo training on HIPAA Security and HIPAA Privacy procedures and policies when they are hired. Topics that should be discussed include workstation use, workstation security, and bringing personal devices into the workplace. These procedures are crucial to making sure that employees comply with HIPAA rules and are protecting patient information, whether it be electronic, written or oral.

Do you work in the healthcare industry and need help managing IT and privacy issues? Feel free to give us a call today!

Published with permission from TechAdvisory.org. Source.

How to stop VoIP theft of service

How to stop VoIP theft of service

May 4th, 2018
How to stop VoIP theft of service

As the use of Voice over IP (VoIP) phones becomes more widespread, so too do security threats against it. And the most common type of VoIP fraud? Theft of service. Let’s examine how it affects your VoIP network and the preventative measures to counter it.

What is theft of service?

Internet-based calls are far more vulnerable to fraud compared with more traditional telephony services. VoIP calls face threats from identity theft, eavesdropping, intentional disruption of service, and even financial loss. Theft of service, the most common type of VoIP fraud, includes stealing usernames, passwords, and account information. Hackers usually introduce viruses into your system to crash it or steal user passwords.

From a legal standpoint, theft of service means obtaining service from an individual or a company without payment. It may involve: deleting or changing invoicing records, unauthorized invoicing, or taking the property of a service provider.

Also, hackers may simply want to crash your system and will flood the network with packets of data so that callers lose access. They may also try to intercept the packets to eavesdrop on calls.

A third type of VoIP hack accesses your VoIP system and allows spammers to flood your office with promotional calls similar to junk email. This type of attack is called SPIT (spam over internet telephony). Once a hacker accesses your communications system, they might broadcast unsolicited messages, advertisements, or other commercial messages over your VoIP.

The solution

Defending against theft of service does requires nothing new or unusual, just a little common sense as well as technical preventative measures.

Common-sense measures involve even IT novices who can make your passwords as secure as possible and, obviously, prevent unauthorized physical access and use of your VoIP phone instruments. The technical stuff? Keeping your antivirus software up to date, combined with fraudulent call routing detection and encryption software.

VoIP has rapidly become an essential business communication tool, so it makes perfect sense to understand exactly what theft of service is to avoid its negative impact. We’d be more than happy to give you advice on implementing any of these protections or managing your VoIP services. Give us a call to get started.

Published with permission from TechAdvisory.org. Source.

OneNote removed from Office 2019 and Office 365

OneNote removed from Office 2019 and Office 365

May 3rd, 2018
OneNote removed from Office 2019 and Office 365

People who use OneNote for Windows are in for a surprise. The desktop version of the app will be phased out in favor of the UWP (Universal Windows Platform) app included with Office 365 and Microsoft Office 2019.

Microsoft’s OneNote desktop application is nearing the end of its journey, as the software giant will stop developing the product line past the 2016 edition. But don’t panic just yet, OneNote 2016 will share the same lifecycle as Microsoft Office 2016. The desktop app will receive security patches and updates until October 14, 2025.

Developers are directing their efforts to the Windows 10 OneNote app, where the switchover will be formal once Microsoft releases Office 2019. The current plan is to have Office 2019 in store shelves by the second half of 2018, and most of the features in OneNote 2016 have been added to the Windows 10 version.

What requested features will eventually make it to OneNote for Windows 10?

  • All of the features that can be used in OneNote 2016 add-ons will be built into the Windows 10 app to make an improved Class Notebook.
  • Edit and view files which allow users to collaborate on attached documents together. OneNote for Windows 10 will allow users to look at live previews of Microsoft Office files, and cloud files will help save space in the notebooks.
  • “Search and insert tags” which lets users search for, create and insert custom tags. The tags created in OneNote for Windows 10 will also be synced across other OneNote devices, and tags that other users made can be accessed in a shared notebook so you don’t have to make them again.

Users who are new to Microsoft Office 2019 or Office 365 can still install the OneNote 2016 application. The Windows 10 version and the 2016 version are still compatible until further notice.

Don’t hesitate to call us today for more information on how to keep your software up to date while securing your private data at the same time!

Published with permission from TechAdvisory.org. Source.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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