(713) 682-4000 sales@westecservices.net

IT Job in Houston: Now Hiring Onsite/Server IT Technician

Are you a Server Technician and looking for an IT job in Houston? Give us a call at (713) 682-4000 to learn more 

Requirements:

* 3-5 years experience supporting local and remote information technology users in a Windows 7, 8, and 10 environments

* 3-5 years experience with networking, TCP/IP, Windows servers

* 3-5 years experience with configuration of user laptops and desktops

* Experience with supporting Office 365

* Basic math skills

* Excellent problem solving skills

* Excellent interpersonal and communication skills (phone and in person)

* Experience supporting applications

* Proficient in spoken English

* High school or GED required

Responsibilities:

* Configuring computer laptops, tablets and PC’s to company specifications

* Onboarding of employees using Active Directory and proprietary systems

* Troubleshoot and resolve user hardware and software issues in a timely and professional manner

* Support of Windows 7, 8, and 10

* Travel required

* Afterhours required for server installations and migrations

Contact us to learn more!

Benefits of Managed Services

 

When it comes to your business’ IT, it can be overwhelming and often confusing. Having a managing service run all your IT, it can eliminate any stress associated with it. Many benefits include cost, time, effectiveness and less overall stress. 

Cost

 

Most managing service providers work directly with the client to ensure the best pricing options for your IT department. This may include a better way of securing data, sharing documents, communications and more. 

Time

One of the biggest benefits of a managed service is that it will give you and your business more time for other things. Handling IT services on your own can take up lots of time, leaving you scrambling to finish projects. A managing service can take everything IT off your hands and ultimately free up some time. 

Effectiveness

IT can be difficult to understand, so when businesses try to handle all their IT items, they can do things incorrectly. This will decrease your efficiency and often prolong tasks. When you let a service handle everything IT, they will ensure that everything will be correct and allow you and your business to work effectively. 

Company Improvements 

When companies are growing and hiring more employees, they tend to depend on their technology department to be able to provide all necessary information and items needed. When a managing service is in control of IT, they can be ready for your company to continuously grow and change without having to worry about when things will be prepared. 

Stress

IT itself can be incredibly stressful. This high amount of stress can harm work efficiency and be detrimental to the company. Hiring an IT managing service team will take all the stress off of you and your employees. They will do their job, to ensure that you can do your job. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

Why You Should Have a Database Management System

Almost every device has a database system, but do you know how to best manage it? Database management systems ensure that your system performs to its highest potential while creating a more effective way of logging data. Here are the top reasons why you should start a management system for your databases: 

 

Greater Than Human Knowledge

Technology is advancing quicker than ever, and is becoming smarter and more useful in the workplace. We as humans cannot comprehend everything that a computer can do, and without databases, there are lots of limitations. That is why having this management system is so important, it can solve problems faster than we can and can store loads of crucial information.

 

Automation

Automation is used to perform tasks repetitively, on a schedule that can be difficult when doing it one by one. Management systems can pre-order information and create internal schedules that can be customized for and by the user. While information increases, an effective automation system should increase efficiency and productivity to ensure the best organization. 

 

Questions 

There are many questions that are asked every second of every day. Most of which are answered due to database management systems. Most systems have an internal spreadsheet of answers that save humans time and energy to go search for them in traditional ways. This is accessible for everyone and is used all the time for us to better manage information.

 

Overwhelmed

Even with these types of systems, we can easily get overwhelmed by the information. However, the management system allows the user to focus on the core information rather than the complexities of the little things. Users can easily track and manage their data and time based on their database. 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

 

3 Signs IT's Time to Adopt a VoIP Phone System - WesTec

3 Signs It’s Time to Adopt a VoIP Phone System

Are you on the fence about upgrading to VoIP? Deciding to upgrade can be a tricky process but the most important step is understanding your current issues. Here are a few signs it’s time to make the transition to a VoIP Phone System:



Can’t Grow With Your Business3 SIGNS IT’S TIME TO ADOPT A VOIP PHONE SYSTEM - WesTec

If your company is looking to expand to new locations or is in a state of constant growth, VoIP could be the right solution for you. Traditional phone lines take a long time to add, maintenance is expensive, and moving your phone number with your business can be tricky. VoIP allows new lines to be easily added within seconds and also includes access to many other business benefits.

 

Costs Outweigh the Benefits

Is your traditional phone bill becoming costly and unpredictable? This may be a sign to upgrade your system. The cost of traditional phones continues to build over time, including costs for equipment, costs per line, international calls, and routine maintenance, while also lacking many of the benefits that VoIP phones include for free.

By switching to a cloud computing system, local calls are free and international calls require a miniscule fee in comparison to the cost of a traditional phone call. VoIP phones connect through the internet, removing the need for a majority of the equipment and maintenance associated with normal phone lines.  




Lacks Important Features

The larger your business, the more important it is for the company to be working at a level of full productivity. You may think your phone system is doing enough, but why keep using one that takes more of your time to use while also costing you money?   

VoIP phones have many advantageous features, including answering all calls, routing them to the intended recipient, monitoring call quality, and automatically transcribing voicemails. Each of these features saves your company time and money, all while making the workplace easier for everyone. Consider taking your business to the next level with VoIP. 

 

Our team will help you decide which system best suits your business and its needs. With our streamlined and rapid set-up process, you’ll be making and receiving VoIP calls in just a matter of minutes. Interested in learning more? Contact WesTec Services today! Do you find our blog posts to be beneficial and informative? Follow us on Facebook, Twitter, and LinkedIn so you don’t miss an update!

Why Your Office Needs an Access Control System

Installing an access control system proactively protects your business. ID key entry, fingerprint scanners and video monitoring can ensure only authorized individuals enter a space. WesTec’s access control systems are completely customizable, making it easy for companies with all budgets to protect its employees and assets.

Customizable Access

An access control system can be customized to fit the needs of a business. For example, you can restrict access to certain areas to specific employees. A company can also restrict the times employees enter the building, but give 24/7 access to necessary personnel. Systems can also track an employee’s hours by recording when he or she clocks in and out.

Protection From Intruders

Access control systems make it difficult for unauthorized individuals from entering a space. With the right hardware, including video monitoring, management can monitor a door when an intruder forces it open.

Data Security

If you store expensive equipment, sensitive data or financial information on-site, consider installing an access control system. WesTec employees can set up two-factor authentication for added security. With an additional authentication measure, such as a fingerprint scanner or pin code, there is no risk of an intruder entering with a keycard.

Employee Safety

Today’s society becomes more violent with each passing day. In a world where threats could be anywhere, it is important employees feel protected. Door access control guarantees the only individuals in a space are the ones meant to be there. WesTec offers a variety of access control systems from leading manufacturers. To find the perfect access control system for your business, contact WesTec Services’ highly trained personnel.

Let WesTec Conduct Your Network Installation

A slow or outdated computer network can be detrimental for your company. It can compromise worker efficiency, limit what you can do on your business’s network, and can even cost you money. Here are three tell-tale signs that you should upgrade your network.

Does your computer network consistently give you problems?

If you feel like your employees are spending more time resolving problems or waiting for files to load then they are actually working, you’re losing money. Don’t let your problematic network be the source of frustration in the office. A few simple upgrades or a new installation can make the difference between a struggling business and an efficient one.

Do you have issues accessing your computer network remotely?

An efficient computer network in your office space is crucial, but being able to access from home or on the move is important, too. Your network shouldn’t be inaccessible or slow just because you aren’t in the office. Make sure whatever upgrades you decide on let you work just as efficiently from home.

Do you have more problems with your computer network than your IT support company can handle?

If you answered “yes” to this last question, then not only should you update your network, but you should also consider letting WesTec Communications handle your next network installation. Whether it is sharing media, connecting to other devices on your network, or sharing files, we can make sure your computer network is running at top-speed for your company.   WesTec experts can recommend a high-speed computer network and handle all of the installation so you and your business can work efficiently. Our skilled professionals can update your network and take the headache out of installation. Contact us today!

Watch out for this persuasive phishing email

Watch out for this persuasive phishing email

 August 27th, 2018
Watch out for this persuasive phishing email

Anglers catch fish by dangling bait in front of their victims, and hackers use the same strategy to trick your employees. There’s a new phishing scam making the rounds and the digital bait is almost impossible to distinguish from the real thing. Here are the three things to watch out for in Office 365 scams.

Step 1 – Invitation to collaborate email

The first thing victims receive from hackers is a message that looks identical to an email from Microsoft’s file sharing platform SharePoint. It says, “John Doe has sent you a file, to view it click the link below…”

In most cases, the sender will be an unfamiliar name. However, some hackers research your organization to make the email more convincing.

Step 2 – Fake file sharing portal

Clicking the link opens a SharePoint file that looks like another trusted invitation from a Microsoft app, usually OneDrive. This is a big red flag since there’s no reason to send an email containing a link to a page with nothing but another link.

Step 2 allows hackers to evade Outlook’s security scans, which monitor links inside emails for possible phishing scams. But Outlook’s current features cannot scan the text within a file linked in the email. Once you’ve opened the file, SharePoint has almost no way to flag suspicious links.

Step 3 – Fake Office 365 login page

The malicious link in Step 2 leads to an almost perfect replica of an Office 365 login page, managed by whoever sent the email in Step 1. If you enter your username and password on this page, all your Office 365 documents will be compromised.

Microsoft has designed hundreds of cybersecurity features to prevent phishing scams and a solution to this problem is likely on the way. Until then, you can stay safe with these simple rules:

  • Check the sender’s address every time you receive an email. You might not notice the number one in this email at first glance: johndoe@gma1l.com.
  • Confirm with the sender that the links inside the shared document are safe.
  • Open cloud files by typing in the correct address and checking your sharing notifications to avoid fake collaboration invitations.
  • Double check a site’s URL before entering your password. A zero can look very similar to the letter ‘o’ (e.g. 0ffice.com/signin).

Third-party IT solutions exist to prevent these types of scams, but setting them up and keeping them running requires a lot of time and attention. Give us a call today for information about our unlimited support plans for Microsoft products.

Published with permission from TechAdvisory.org. Source.

How to make the most of Microsoft Word

How to make the most of Microsoft Word

August 9th, 2018
How to make the most of Microsoft Word

Microsoft Word has become the go-to word processor for businesses big and small. It is used by every department and almost every type of personnel, but its constant updates and huge number of features mean there are lots of functions unknown to most users. Here, we uncover some of the most useful tricks with Word to help you get the most from it.

Edit simultaneously
You and your colleagues can now edit the same Word document at the same time. Just save yours in the cloud on OneDrive, click Share, then send the link to your colleagues. You’ll even be able to see them editing in real time.

Continue your work with Word Online
Don’t have the Word app on your computer, tablet, or smartphone? Go to word.office.com, sign in with your Microsoft account, and open Word Online, the browser version of Word. By clicking the blue Share button, your colleagues can access your document using Word Online or the Word app, which means anyone with the link and an internet connection can jump right in

Keep editorial control
With the Track Changes function, Word monitors all the edits that everyone makes to your document so you can go through the changes and accept or reject them accordingly.

To turn on Track Changes, click on the Review tab then select Track Changes. When reviewing a colleague’s edits, you have control to click on Accept or Reject as you see fit.

Format the easy way: Write first, format later
The Style Gallery in Word makes it easy to format your document, despite the huge number of font types, sizes, colors, and effects to choose from. After finishing writing and editing your document, click the Home tab and you will see the Style Galleryprominently on top. Select the appropriate Headings in the font, size, and color that you like, and change any other text in any way you like — just make sure you don’t make any changes to the actual content that’s already been edited!

Insert photos faster, more conveniently
No need to open your browser to look for photos for your document. Just place the cursor on the area where you intend to insert the photo, click on the Insert tab, select Online pictures (type “clip art” on the search box if that’s what you need), select a photo, then click Insert.

Edit a PDF file
Click on the File menu, select Open, and choose Browse. Highlight the PDF you want to edit, then click Open. Word will convert files to the new format using text recognition, so double-check if the conversion is correct. Make the appropriate changes, then click File, then Save As, then Browse. A “Save as type:” dropdown menu will appear at which point you will choose “PDF” then click Save.

These tips may seem straightforward, but over time they can make a big difference in helping you work faster. Want to learn more Word tricks and tips? Get in touch with our Microsoft Office experts today!

Published with permission from TechAdvisory.org. Source.

Office 365 security considerations

Office 365 security considerations

July 25th, 2018
Office 365 security considerations

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but there are security issues to consider.

Identify your company’s sensitive data…
Most files housed within your servers contain sensitive commercial and personal data that must be properly identified and protected. Do this by conducting a security audit before you undertake your migration.

Your audit should identify the types of data stored in the various parts of your company network, including which specific information needs extra safeguarding. Be sure to consider everything from trade secrets and contract details to the personal information of your clients.

…and then restrict access to it
Once you’ve worked out where your most precious data lies, you can check who currently has access to it and whether their access is appropriate. After all, it’s not necessary for everyone to be able to get at all the data your company owns.

Ensure that each of your employees has access only to the data that’s necessary for them to perform their duties. The great thing about Office 365 is it lets you conveniently set different levels of permissions based on user roles.

Watch out for insider threats
It’s wise to consider everyone in your organization when it comes to auditing data access permissions – and that includes system administrators who may have master access to every element of your network infrastructure.

A rogue administrator is the stuff of nightmares, since their elevated position gives them much greater leeway to siphon off valuable data without being noticed – or even to allow others to conduct questionable business and bypass the usual built-in security precautions. You can mitigate this risk by monitoring your administrators’ data usage and activities.

Use machine learning to foresee security breaches
Every action performed by your staff within Office 365 is automatically logged, and with relative ease you can create detailed activity reports. But the sheer number of events taking place within Office 365 in the course of your business’s normal operations means that even attempting to identify questionable behavior will be akin to finding a needle in a haystack.

That’s not to say it’s unwise to be on the lookout for anomalies in normal usage – the export of unexplainably large volumes of data, for instance, could suggest that a member of your team is leaking intelligence to a competitor, or that they’re about to jump ship and take your trade secrets with them.

To make things easier, machine learning technologies can identify potential breaches before they happen by analyzing large swathes of data in seconds. Graph API is incorporated into Office 365, and allows for the integration of machine learning tools into your security environment to achieve just that. The same tools can also help you avoid being caught unawares by hackers, by identifying system login attempts from locations that are out of the ordinary.

By following these tips, you’ll be able to enjoy the powerful collaborative features of Office 365 while ensuring the robust security your business demands. To find out more about how we can help your Office 365 migration run smoothly, just give us a call.

Published with permission from TechAdvisory.org. Source.

Office 365’s design undergoes an overhaul

Office 365’s design undergoes an overhaul

July 10th, 2018
Office 365’s design undergoes an overhaul

Microsoft recently announced that Office 365 apps, including Excel, Outlook, PowerPoint, and Word will be going through a design overhaul to boost productivity of their subscribers. They plan on releasing new features in the next few months. Check out what they have in store.

Simplified ribbon

The biggest update is with the ribbon, which is a command bar at the top of a window. The new design now has a simpler, cleaner look that gives users the chance to customize the tools they work with most, simply by pinning apps or files to your Windows taskbar. Even though this new ribbon is designed with simplicity in mind, if you don’t find it helpful you can still revert back to the regular three-line view.

Some users may already be using this new ribbon in the online version of Word, while Outlook for Windows will receive it sometime this month. However, Microsoft disclosed that they aren’t yet ready to roll it out to PowerPoint, Word, and Excel for Windows.

Improved search option

One of the major changes is with the search option in Microsoft Office apps. The developers improved the search experience by using Microsoft graph, so users can now see search recommendations when they move their cursor to the search box. Some have already seen this update take effect, but it won’t be available for Outlook on the web until August.

Better colors and icons

To make the overall design more aesthetically pleasing, the colors and icons of every app have been revamped, too. They wanted a more modern look crisp and clean no matter the size of the user’s screen, which is why they employed scalable graphics. It first debuted on Word before appearing on Excel, PowerPoint, and Works for Windows last month. As for Outlook for Windows and Mac, users can expect the update later this summer.

Office 365 is constantly evolving to benefit subscribers. And to make things even more interesting, users will be chosen at random over the next several months to receive the updates, and Microsoft will gather their reviews to make further improvements. Co-creating new features with customers is something Microsoft truly believes in, so this isn’t simply a social media tactic.

So as you hang tight for these coming changes, consider increasing office collaboration by migrating your files to the cloud. Call us today to get started!

Published with permission from TechAdvisory.org. Source.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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