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two-factor authentication benefits

The Benefits of Two-Factor Authentication

As technology continues to advance, additional security measures become necessary. Until now, single-factor authentication has been the standard. Single-factor authentication requires a username and password to enter an account. Consumers need additional security measures as cybercriminals become smarter. This is where two-factor authentication helps protect sensitive information and log-in credentials.  Two-factor authentication (2FA) isn’t a new concept, but is a necessary additional layer of security. It usually works by requiring the submission of a username and password, then asks for something additional to prove you are who you say you are. For example, some businesses will send a pin number to your cell phone you must provide for entry into a site.

Improved Security

With a second form of identification needed for verification, two-factor authentication makes it harder for an attacker to impersonate a user. In the event a cybercriminal gains password access, they can’t produce the additional element required to authenticate.

Increased Productivity and Flexibility

Employees can work remotely when their employers implement a second factor of authentication. They can securely access important applications, data, documents and back-office systems from any device or location with little risk.

Lower Security Management Costs

Approximately 40% of all help desk calls are related to password resets. With secondary authentication, businesses can expect less of the budget to be spent on security needs. It provides a safe way for employees or consumers to reset their account password by using the additional element to prove their identity, meaning they can handle the issue without contacting an IT professional.

Reduce Fraud

Identity theft is a common goal of cybercriminals. With two-factor authentication, businesses add extra mobile protection for customers, the site and the transaction. Adding a second element in your authentication process builds a sure brand consumers trust.  Ready to add two-factor authentication to your website? Contact your Houston IT experts.

Why WesTec is the Right IT Provider for You

As a small business, outsourcing your IT can be an easy way to save time and money. However, not all IT providers are the same. WesTec assists customers with a servant’s heart by offering efficient and effective solutions. Here are some things you should take into consideration when choosing an IT provider.

Response Time

With businesses relying more on technology than ever before, you need an IT provider who responds quickly and solves your problems. WesTec’s employees pride themselves on being able to fix a problem the first time, saving your company from scheduling multiple return visits for repairs.

Security

As an IT provider, WesTec offers its customers safety and security. Networks are protected from viruses and malware. However, if your data becomes compromised or is lost by system failure, human error or natural disaster, WesTec offers data backup and recovery.

Fixed Price Guarantee

Companies can rest knowing what their bill will be for the services they request. Sometimes an IT provider will quote a business a price, then add hidden fees to the bill. WesTec offers its customers a fixed price guarantee, whether it is for a repair or monthly IT management.

Proactivity

Sometimes, an IT provider will only provide temporary fixes to a company’s problems. WesTec’s employees work hard to prevent IT issues from occurring. WesTec believes preventative maintenance is a surefire way to increase productivity and save a company money. Ready for a new IT provider? The experts at WesTec Services are ready to help your business reach the next level through technology. Let our employees help determine the best IT management plan for you and create a custom quote tailored to your company’s needs. Contact us today for more information.

The Importance of a Telecom Audit

Technology seems to continually advance in contemporary business. While this is great, business practices need to keep up with that virtual acceleration. Getting accurate data about your business’s efficiency is key, and a telecom audit help with that. Here are five reasons why continuous telecom audits are more beneficial than simply conducting annual ones.  
  1. Maintaining Visibility: Small and medium-sized businesses need to gain as much visibility as possible. Periodic audits provide periodic visibility. When the audit is over, however, and companies shift locations or grow in size, that previous visibility no longer applies. Conducting a continuous telecom audit can fill those gaps.
  2. Minimal Disruptions: Conventional audits that take place quarterly or annually can be a real inconvenience. They are invasive and often very time-consuming. Performing frequent or continuous audits severely minimizes this inconvenience so employees can maximize their productivity while you still get the information you need.
  3. Maximum Flexibility: If your telecom audit is continuous, it allows for adaptation. Your business can be more flexible and audits can coincide with other projects. You can also customize and breakdown your reports more easily than traditional audits.
  4. Getting it Right: Performing a single, periodic audit doesn’t guarantee that your results are accurate. A continuous telecom audit will give you results and information spread out over time. This is a much more accurate depiction of your company’s efficiency.
  5. Improved security: Cyber-attacks, information theft, hacking. None of those words lead to anything good for your business. Continuous audits can catch these threats in the early stages! You can consistently see what devices are connected to your network, reducing the risk of unwelcomed threats.
  WesTec Communications has a team of highly-skilled professionals that understand the important of maximizing efficiency and preserving information. Contact us today to help you get started with a continuous telecom audit.

Choosing a Switchvox Phone System

A Switchvox phone system is the tool that small and medium businesses need to keep their edge against larger competitors. If you are a business owner, you know that competition can be stiff. But with Switchvox, you’ll be ahead of the curve. Switchvox is Digium’s family of VoIP phone systems— Voice over Internet Protocol. Their target is small and medium businesses looking for an easy and affordable design to help make running a business more efficient. There are a variety of reasons Switchvox is one of the leading VoIP solutions in the business world.  
  • Easy to use: It is a very user-friendly interface with little setup time.
  • Cost Effective: A Switchvox phone system costs less than a traditional PBX. It has no additional setup costs, and there is no maintenance cost once it is installed.
  • Resourceful: Digium designed Switchvox with business owners in mind. It has a powerful functionality and a full feature set. It fits the needs of any size business by having the ability to be utilized in a virtual capacity.
  • You’re in Control: Switchvox is easily managed with the Switchboard and allows business owners the flexibility they need as they use it to keep their office consistently connected.
  • Flexibility: With a Switchvox phone system, you aren’t geographically bound to your office as a business owner. You can quickly and easily take calls on your laptop no matter where you are and forward them to your cell phone.
  WesTec Communications now offers Switchvox, and their talented team of technical experts are excited to be able to help you out with this new VoIP solution. Contact us today to learn more or to get started with a Switchvox phone system of your own.  
Reasons Businesses Need Mobile Technology-WesTec Services

Reasons Businesses Need Mobile Technology

Reasons Businesses Need Mobile Technology-WesTec ServicesThirty-seven percent of workers telecommute regularly while more than half of business emails are now opened via smartphone.

In today’s workforce, mobile usage, employee mobility and remote workers are common. Therefore, it is important that businesses adopt mobile technology to meet the teetering needs and demands of the market.

Accessibility – With the use of mobile technology within a business, the full power of a business phone system is readily available to the mobile user. Whether sitting in a physical office or working from a home office, the worker has the ability to be reached by a customer or coworker if needed.

Accountability – Although mobile technology has posed issues for businesses in the past, improvements have been made. By running a business phone application on the mobile device and enforcing a business usage protocol, call records become available to the business manager for accountability purposes.

Transitions – If a worker needs to leave the office at a certain time and is currently on a call with a customer, mobile technology allows a seamless transition. With mobile technology, a worker can press a button on the office phone to transfer the call to mobile without the customer even noticing.Reasons Businesses Need Mobile Technology-WesTec Services

Mobile technology has transformed the business world with its ability to interact seamlessly with customers and employees in a full-featured and professional manner.

WesTec Services offers all-in-one business communication systems that are aimed to maintain a proactive posture and market flexibility to take advantage of rapidly changing technology.

At WesTec, we deliver reliable mobile technology for businesses who strive to maintain high ethical standards and produce high-quality products while promoting a healthy work environment.

To learn more about our business phone systems that deliver advanced operating performance through seamless integration, contact us today.
Telecom Audits: A Beneficial Method to Improve Business Practices-WesTec Services

Telecom Audits: A Beneficial Method to Improve Business Practices

Telecom Audits: A Beneficial Method to Improve Business Practices-WesTec Services Every business relies on communication to succeed. Because communication methods are only enhancing and changing, businesses are constantly seeking ways to cut telecommunications costs. In fact, it is estimated that telecommunications services are the third largest operating expense for most companies.

If you’re searching for ways to cut costs within your business, telecommunication audits are an easy, accurate way to discover what business practices are working and which ones are not. Telecom audits could potentially save your company thousands of dollars each year. Here a few benefits of implementing telecom audits:

• Increase efficiency. Telecom auditing systems can provide advanced and customized reporting of current phone system services. Utilizing this innovative tactic, any problems with the telecom infrastructure can be brought to the surface–allowing productive time for immediate equipment fix or elimination.

• Save time. The use of telecom auditing systems can provide highly itemized and detailed reports for any department. Having quick access to accurate data of system conditions and employee performances saves wasted time for determining what changes need to be made–also, company down time can be prevented if equipment needs to be upgraded. Telecom Audits: A Beneficial Method to Improve Business Practices-WesTec Services

• Find savings. Telecom audits can identify areas of wireless overspend throughout the entire company. If a company is dishing out extra expenses for mishandling of communication equipment, audits can identify billing errors or other unauthorized charges. By acquiring more data, necessary changes can be made to cut expenses.

WesTec provides telecommunications audits of a business’ current phone service provider. Our IT specialists will review and analyze the existing telecom services and provide recommendations and methods to reduce overall costs and maximize value and profitability. At WesTec, we offer thorough knowledge of available carriers and services provided–ultimately providing a true turnkey solution for efficient and strategic business practices.

Contact us today to optimize your business telecommunication systems!
IT Consulting: Improve Business Technology Systems-WesTec Services

IT Consulting: Improve Business Technology Systems

IT Consulting: Improve Business Technology Systems-WesTec ServicesInformation technology (IT) is a major security and support function for any business. In the current digital age, business owners and managers must optimize the available technology for successful business growth.

Outsourcing IT consulting services can help increase significant efficiency in a business–ultimately translating into reduced business costs. Learn how hiring a professional IT consulting service can aid a business of any size:

• Reduced spending. When IT professionals come into a business, they are not there to make sales. Instead, these experts are there to evaluate the way a business is run and provide consulting and solutions for improvements. IT consulting services are a smart alternative to hiring an in-house team and repairing costly systems malfunctions later.

IT Consulting: Improve Business Technology Systems-WesTec Services • Increase focus on core business. Outsourcing IT professionals for IT consulting services allows business management to focus on core competencies and business development, rather than putting attention on technology issues. IT companies offer enhanced consulting and support that go beyond what internal operations could provide–saving wasted time on operational issues.

• Access to experts and latest technology. IT companies ensure their employees are trained and certified in the technologies they support, so businesses can be confident the right technology decisions are being made–ultimately reducing all-around risk. Receiving thorough IT consulting services offers access to the latest technology and support from a team that are true experts in the area.

IT Consulting: Improve Business Technology Systems-WesTec Services Possessing qualifiable experience, WesTec Services offers innovative strategic business planning expertise for all technology and management systems within a company. Whether a startup or well-seasoned company, we strive to accurately assess a company’s business system with their vision, goals and plans in mind.

Our IT experts will provide a comprehensive business technology road map for seamless implementation aimed to enhance overall business operations and profitability. Contact WesTec today to sustain successful growth in today’s fast paced business climate.

Benefits of Broadband-WesTec Services

Broadband Connectivity: The Long-Lasting Benefits for Businesses

Benefits of Broadband-WesTec ServicesToday, when people seek information from the Internet, they want it almost immediately. The frustration and delays of dial-up connectivity to the Internet are ongoing and wear on the patience of many web users. However, the upcoming of broadband has eliminated many of these frustrations.

  A good broadband connection to a home or office complex means there’s greater capacity to send and receive data–which is highly important within commercial settings. With broadband, users can access the Internet with ease, browse the web more efficiency and download files faster.

  Here are other benefits implementing broadband connection may offer:

• It is persistently ‘on’. With this connectivity, there is no wait-time for dial-up connectivity. Avoiding this down time allows for increased productivity in the workplace.

It complies with media rich websites. Many websites today are media rich with interactive graphics and audio and video streaming abilities. These website elements were designed to be used via broadband for enhanced website experience. Benefits of Broadband-WesTec Services

Working remotely is an option. With increased attendance flexibility at the office, high speed connectivity allows access to links to internal computers and telephone networks–offering the office facilities in the comfort of a home.

It offers shared access. With the high-speed connectivity this connectivity offers, the connection can easily be shared amongst several PCs or other devices throughout a home or office. Most routers have wireless connectivity–allowing usage for computers, mobile phones and tablets.

It is cost-efficient. Because broadband typically is offered at a fixed price, a company can budget effectively for their Internet connectivity–ultimately reducing overall operational costs.

  For Houston telecom services, WesTec Services is the company to call. The IT experts at WesTec know the importance of the integral relationship between computers and telecommunications. At WesTec, we are a one-stop-source of all IT needs–guaranteeing high performance business broadband services.

Call our professionals today!

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

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