Artificial intelligence is changing our world in many different ways and affecting every industry. The IT services industry is no exception. From automating routine tasks to enhancing cybersecurity through AI-powered processes, artificial intelligence is continuously reshaping the IT industry. Read on to learn more about the impact of AI on IT services.
Automation
Throughout many different industries, one of the major changes that the introduction of AI has brought is the automation of routine tasks. Previously, sifting through tickets and emails was time-consuming and ran the risk of messages accidentally being overlooked due to human error. AI can sort through support tickets and sort them in order of importance, create categories, and look for patterns in tickets that aid IT teams in identifying common issues. AI doesn’t completely take humans out of the support equation, but it can definitely help speed up everyday processes.
Enhanced Cybersecurity
Artificial intelligence can aid cybersecurity professionals in integral ways. AI is able to analyze massive amounts of data in a fraction of the time that it would take a human, allowing it to identify security threats in record time. Because AI is trained and constantly learns based on new information, these programs are able to continuously evolve to recognize new threats as they occur.
Benefits and Challenges of AI in IT Services
AI automation can greatly assist IT support teams in ensuring that no support ticket flies under their radar and can greatly increase cybersecurity efforts; however, AI is not perfect. Artificial intelligence is still relatively new, so solely relying on it for important tasks in IT services may not be wise. Just as with any new technology, double-checking information for accuracy and ensuring that sensitive information is not compromised while utilizing AI is essential.
Partner with WesTec Services for Well-Rounded IT Services
Looking to partner with a trusted managed IT service provider? Our team of experts at WesTec Services works closely with our customers to ensure that all of their needs are met, finding a solution that works well for their company as a whole. Interested in learning more about our services? Contact us today on our website and follow us on Facebook to stay updated with our company!
With many companies choosing to keep their IT support in-house, it’s difficult to decide whether your business should outsource IT or not. There are many pros to outsourcing IT, including expert-level support and support on an as-needed basis. Read on to learn more about how to determine whether your business should outsource its IT support.
Specialized Expertise
Outsourcing IT support to a company like WesTec Services ensures that companies receive expert and specialized support. Our team is experienced in managed IT services, IT consulting, and more essential services, ensuring that we can provide well-rounded support for our clients. Whether a business needs more in-depth knowledge on which cloud-based service is right for them or what security systems fit their needs, WesTec’s team will provide expert recommendations.
Budgetary Restraints
Hiring in-house IT support can be costly, and that may not be in the budget for every business to bring on another full-time staff member. WesTec has a variety of flexible plans to suit the needs of our clients, including fixed monthly rates for consistent support and customizable plans to ensure that they are getting the support they need. Outsourcing IT can alleviate budgetary restraints and often be less expensive than bringing on a full-time staff member.
Reduced Stress
Consistent technology issues cause major stress and often prevent employees from getting work done in a timely manner. Outsourcing IT ensures that a business has consistent support, and the burden of fixing technical issues doesn’t fall on employees who have other responsibilities to focus on. WesTec takes the stress out of IT. Our team of experts handles technical issues to reduce downtime and ensure that businesses can continue to operate with minimal issues.
Partner with WesTec Services for Stress-Free, Knowledgeable Outsourced IT
Our team of experts at WesTec Services is here to ensure that businesses can continue their normal business operations with minimal disruption due to technical issues. We take the stress out of IT by handling problems in a timely manner. Interested in learning more about why your company should consider outsourcing IT? Contact us today on our website. To read more from WesTec, check out our articles page and follow us on Facebook.
As 2025 is ending, many businesses are evaluating their current computer systems to determine what needs to be upgraded or replaced as the new year rolls around. Partnering with WesTec Services gives businesses a leg up by receiving expert assistance in determining what works best for their business. Read on to learn more about the benefits of updating your computer systems for the new year and tips to consider.
Less Technology Downtime and Increased Productivity
Are your business’s outdated computers and software constantly causing frustration and preventing employees from getting work done in a timely manner? This is a major sign that your business should consider upgrading. Whether it’s new desktop computers, swapping wifi for a faster provider, or upgrading to a more powerful software, WesTec’s team works closely with our clients to ensure that the solution we recommend works well for your business.
Reduced Maintenance and Compatibility
As technology ages, the companies that create operating systems, such as Intel or Apple, may stop sending updates for older editions. Additionally, if the hardware is older, it may have trouble running the newer editions of these operating systems. This can cause large delays in application loading time, and older versions of applications may cease to be supported as well. Thus, ensuring that the hardware and operating system that your business is working from is from at least the last few years is essential to ensuring that there is minimal downtime from compatibility issues.
Tips to Consider
Choosing new desktops or storage options to upgrade to can feel daunting, but our experts at WesTec Services assist our clients in determining what works best for them. Considering factors such as the reliability and reputation of the brand you’re buying from, the amount of storage, and whether the applications your employees use on a day-to-day basis will run smoothly are essential. Not all businesses will need the most upgraded or modern devices to ensure success. Technology that is reliable and works well for your business’s needs will last for years to come and ensure that your business has made a sound investment.
Technology is constantly changing, and WesTec Services is here to help guide your business in all aspects of business technology and communication. Interested in speaking to a team member about how our company can assist you? Contact us today on our website! To read more information technology tips, check out our articles page, and be sure to follow us on Facebook.
Regardless of location, IT security practices are important for every company. In a dynamic economy like Houston, protecting your digital assets is essential. Read on to learn more about the best IT security practices for companies in Houston.
Multi-Factor Authentication
Multi-factor authentication is a common cybersecurity practice for good reason. Adding a secondary layer of security beyond a password is a simple way to further protect information. Whether this MFA is through an app or sending a unique code via text and email, some layer of authentication is an excellent beginning step to protecting companies in Houston.
Secure WiFi
Houston is a vast city, and it has the towering office buildings to match. These office buildings house many businesses and visitors every day, so for companies in these buildings, it’s essential to operate via a secure wifi network. A complex wifi password and setting up a strong firewall assist in making sure a wifi network is secure. A firewall monitors and controls traffic from your network, such as a foreign device connecting to your network. This is an essential step if a business is in a highly populated area to prevent unauthorized users from connecting to their network.
Up-to-Date Software
Outdated software is a major factor in data breaches, because it often has vulnerabilities that may be patched in the updated version. These vulnerabilities in outdated versions of software can be exploited by those looking to steal data from companies. It is essential to regularly update software within a company or have it set up to automatically update during the night when no one is in the office. By doing this, software will always be up-to-date, and productive time is not lost in waiting for updates to occur.
Partner with WesTec Services for Best IT Security Practices in Houston
WesTec Services takes the stress off our clients and offers managed IT services that suit their needs. Whether your company needs a one-time installation of equipment or monthly maintenance, our team is here to help. Interested in learning more about our services? Contact us today on our website or follow us on Facebook!
Choosing the right phone system for small businesses is essential in ensuring that operations are smooth and customers are receiving the highest quality service when they call. Whether your business needs a reliable phone system for customer support or an integrated system for sales calls, WesTec Services can assist. Read on to learn more about how to choose the right phone system for small businesses.
Switchvox Solutions
Flexible and convenient, Switchvox VoIP (voice over internet protocol) allows businesses of all sizes to maintain an efficient and reliable phone system. Routing your phone system through the internet allows for the flexibility of taking calls outside of the office and on the go if needed. If employees work remotely, they can route calls to their personal phone and not miss a beat in their workflow.
Analog and Broadband Telephone Lines
Whether you need assistance with analog telephone lines or broadband connections, WesTec is a one-stop shop for all of your phone maintenance and setup needs. If your system simply needs some modernization or updates, we’re here to help with that as well. Our experts are extremely knowledgeable and flexible to support our customers with their IT and telecommunications needs. We know that nowadays, office internet and telephone systems go hand-in-hand.
WesTec Telecom Audit
Working with WesTec takes the pressure off worrying about what type of equipment or software is best suited for your business. We specialize in providing personalized IT solutions for small to medium-sized businesses. This is why we offer telecom audit services. In a telecom audit, we assess your current services and equipment to see if you’re getting the promised value. Our telecom audit is free of charge, and businesses do not pay us unless we are able to find actual savings within their telephone systems. Our experts are here to help you get value for your money, not charge you unnecessary fees.
Partner with WesTec to Find the Right Phone System for Your Small Business
Every business is unique. By working with WesTec for your phone system needs, we take the time to get to know your business and find the right combination of products, equipment, and service providers to meet your needs.
Interested in learning more about our services? Contact us on our website today. To keep up with our company, don’t forget to follow us on Facebook!
Backing up data is essential to seamless business operations if the unfortunate event of a cyberattack occurs or computer systems fail. Technology can be unpredictable, so having data stored gives your business peace of mind that sensitive data won’t be lost. Read on to learn more about WesTec’s data backup services.
The Cost of Not Investing in Data Backup Services
While there are many options for backing up important data, many businesses fail to understand the importance until it’s too late. Losing data can cost a business time, money, and trust of customers if their data is compromised.
Losing data through system failure or a cyberattack costs businesses time and money as they have to communicate with IT companies to attempt to recover the data and pay for more services than they otherwise would have if they had data backup options in place. Having a disaster recovery plan for an event like this also aids companies in a smooth recovery from data loss. By paying monthly or annually for IT services and data backup services, businesses can save money and prevent downtime that may occur as a result of losing data.
Partner with WesTec Services
WesTec understands that each company is different and requires IT solutions that are tailored to their company. Our team works to find a solution that fits each business’ needs and budget, ensuring that they have a seamless and smooth experience working with us. Interested in learning more about data backup solutions or our other services? Contact us on our website and one of our team members will be happy to assist you. To read more tips and information about us, check out our other articles and follow us on Facebook!
Access control systems are essential for ensuring the security of office buildings. Whether for specific areas within a building or securing the exterior, access control systems are a key component to making sure that only authorized personnel are in specific areas. Read on to learn more about the importance of access control systems in Houston office buildings.
Safe and Secure for Visitors and Occupants
Office buildings tend to have multiple businesses under one roof, so what works for one business may not work for all. Access control systems are heavily customizable. A common practice for allowing visitors to access a building is issuing key cards or visitor passes to those that regularly visit such as patients or clients of the occupying businesses. Additionally, setting passcodes for visitors is an option.
By issuing key cards and passcodes, building owners are able to easily keep track of those that enter and exit the building, ensuring that no unauthorized visitors are entering.
What Does an Access Control System Consist Of?
Access control systems can have many components, including ID-badge scanners, fingerprint scanners, keypads, or video monitoring. By combining some of these components, WesTec will build a system that truly suits your business’ needs.
Benefits of Partnering with WesTec
WesTec Services offers top-of-the-line services with equipment and components from reputable manufacturers. Our personnel are highly trained and experienced to help you get the most out of your access control system. We will make recommendations that suit your building and your budget to ensure proper security measures are met or exceeded.
We not only design an efficient access control system for you, but we also train you on how to use it. Systems may not be able to operate as effectively if the owner is not properly trained in how to operate it. We’ll teach the ins and outs of your system and be able to answer any questions that you may have following installation.
Interested in learning more about access control systems? Contact us today!
In today’s ever-evolving world, security is of the utmost importance. No matter where your business is located, extra security and peace of mind is a good idea for both employees, owners, and the safety of valuable assets. Read on to learn more about the benefits of surveillance systems and how WesTec can assist.
Safety of Customers and Employees
If you’re running a business where customers are going in and out all day, security cameras are important to ensure the safety of your business’s occupants. If an incident were to occur, having video evidence is useful regardless of the situation. Additionally, surveillance systems often act as a deterrence for those looking to cause trouble.
Theft Prevention
Whether you run a store or are situated in an office building, theft can occur, whether that be merchandise or office equipment. Surveillance systems work to prevent theft as thieves are caught on tape and more likely to be identified. Installing a surveillance system that is optimal for the size of your business and your budget is essential to safeguarding your investment.
Enhance Efficiency
Consistent monitoring from a bird’s eye view of a business allows employees to identify areas of a business’ layout that may not be as efficient as they should be. Particularly in a retail store, monitoring surveillance footage can assist managers in fixing layout issues and preventing customers from running into each other often or having to squeeze through tight aisles.
Peace of Mind
Overall, surveillance systems offer peace of mind that your assets and the investment in your business is monitored and safeguarded no matter where you are. There are systems that suit every size and type of business. Each business doesn’t need to have a multi-thousand dollar system to efficiently manage and monitor your building’s security. WesTec assists our clients in finding solutions that work seamlessly for their business and within their budget.
Partner with WesTec Services for Your Surveillance System Needs
WesTec takes the stress out of choosing equipment or the “right” software. We learn about your company culture, budget, and industry to make recommendations that will suit your needs the best. Interested in learning more about our surveillance services? Contact us today on our website to speak with one of our team members.
In today’s ever growing digital landscape, cyber threats are a consistent concern. For a Houston business owner, protecting sensitive employee and customer information, financial accounts, and company software is essential to maintaining a thriving business. Read on to learn more about the cybersecurity essentials that every Houston business owner should know.
Why Does Cybersecurity Matter?
Houston is home to a variety of businesses of all sizes. While larger businesses may have more security measures, any business can be the target of a cyber attack. Many rely on digital systems and store the bulk of their company’s data in cloud software. When utilizing cloud storage, cybersecurity becomes even more important.
Create Strong Passwords
Creating strong passwords is by far the most common cybersecurity measure, and for good reason. It is the first line of defense when accessing sensitive information, so all passwords must be unique and complex. Weak passwords are commonly guessed through brute force activity by hackers, so implementing strong passwords and multi-factor authentication is essential.
Secure Wi-Fi Networks
Establishing a secure wifi network is essential to protecting sensitive information that is stored on company computers. Open wifi networks are a prime target for hackers as there are less barriers between them and sensitive information. A wifi network can be secured by changing the password from the default password and creating a separate network for guests to use. This ensures that only employees have access to computers and other devices that are connected to the business’ main network.
Partner with WesTec Services for Essential IT Support
Cybersecurity is something that shouldn’t be taken lightly. If important information is accessed by a hacker, it can cost businesses time, money, and the trust of customers who counted on a company to keep their information confidential. By partnering with WesTec for comprehensive IT support, our experts ensure that every Houston business owner that partners with us can rest easy knowing that their computer systems are private and secure.
For more IT tips and information about WesTec, check out our articles page. Don’t forget to follow us on LinkedIn and Facebook!
Cloud storage is becoming increasingly popular due to how much physical storage space is saved and the lower cost associated with it. While cloud storage is convenient, cloud security measures should be implemented and strictly enforced to ensure that data is not compromised. Read on to learn more about cloud security best practices for 2025.
Routine Assessments of Passwords and Access Points
Utilizing the same simple passwords on multiple sites is a recipe for disaster. Additionally, using a simple password for cloud storage accounts puts your data at a much higher risk than complex passwords. Utilizing complex, hard-to-guess passwords is a baseline measure to ensure the safety of your business’ data.
Additionally, regularly assessing these passwords and changing ones that may have been compromised is essential. Access points should also regularly be assessed. Having a list of the devices that are signed in to your accounts makes it easily identifiable if an unrecognized device gains access.
VPNs (Virtual Private Network)
Especially when working for a large, well-known company, utilizing a VPN is essential. VPNs essentially secure your device’s connection and increase the difficulty of an unauthorized source gaining access to your business’ network. There are many different options available, and it’s important to research which is best for your business.
Compliance and Training
Ultimately, it’s common that cybersecurity breaches happen as a result of human error in clicking scam links via email, using common passwords that can be guessed via brute force, or not following proper cybersecurity measures. Making employees aware of policies and providing regular training on new ones will ensure that your company’s data remains safe and secure in cloud storage.
Partner with WesTec for Your IT Needs
WesTec’s team of experienced IT consultants and professionals has the knowledge needed to recommend software and hardware solutions for small to medium-sized businesses in a variety of industries. Looking for storage solutions for your growing company? Contact us today on our website to learn more about our services. To see more tips and information, check out our articles page.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
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2916 West TC Jester Blvd.,
Suite 104
Houston, TX 77018
2916 West TC Jester Blvd.,
Suite 104