We place our information online every day. We’re more than happy to hand over our email, phone number, address and credit card information to purchase a product on the internet. In a world where ecommerce is becoming the standard, businesses must do what they can to protect customer data.
Follow Current Encryption Practices
Encryption practices change regularly to evolve and combat cybercriminals. Often, organizations who failed to stay up-to-date with the latest data protection trends fall victim to cyberattacks. To help protect customer data, create a recurring reminder to analyze your company’s security practices and make updates as necessary.
Limit Access to Customer Information
For additional protection, limit who within your business can view customer data. Not every employee needs access to customers’ personal information. When only necessary employees have access to customer information, hackers have a harder time finding a weak point to break into company databases.
Don’t Ask for Unnecessary Information
As a company, it is important to only collect the information you need to complete a transaction or service to your customer. Customers get weary when a business asks for unnecessary information. By only collecting necessary information, there is less for a hacker to steal. This protects customers and their livelihoods.
Educate All Employees on Security Policy
While you may limit who can view customer data, make sure every employee knows and understands the company security policy. Even though an employee may not have access to the customer database, their actions could affect the privacy of customers. For example, if someone were to take a company laptop to a coffee shop and used the open wifi, a nearby hacker could potentially break into the company’s database through the network and steal personal information.
Let Consumers Know Their Information is Protected
The best way to build consumer trust is transparency. Let customers know you value their privacy. Take it one step further by detailing how you work to keep customer information stored safely in a privacy policy.If you’re unsure of how your business should protect customer data, or if your company wants information on the latest encryption practices, contact the experts at WesTec Services. We can help you create strong security protocols and install encryption software for data security.
Phishing is defined as a cyber attack that uses disguised emails as weapons. Hackers try to trick email recipients into clicking links or attachments they designed to steal personal information.
What is Phishing?
Here’s an analogy to better understand: Imagine a fisherman baiting a hook and tossing it into a lake in hopes of getting a bite. If a fish bites, the fisherman reels it in. But, if it doesn’t, the fisherman fails and the fish keeps swimming.Phishing is the same way. A cybercriminal can only gain access to your accounts or information if you fall for the bait. For example, a hacker might design an email disguised as your bank telling you your account has been compromised. They ask you to click on a link to verify your identity. If you click on the link and fill out the information, you have now provided them with the information to access your finances.
Types of Phishing
Hackers attempt to get victims to do one of two things to get what they want. Some cybercriminals try to trick you into giving up your information. This is similar to the bank example above. Other hackers prefer to have you download malware. Often, these types of emails will include a download attachment, often a .zip file or Microsoft document, embedded with malicious code.
How to Prevent Phishing Attacks
If you know how to spot a phishing attempt, you can avoid compromising your data and report it to the Federal Trade Commission. Here are the steps you can follow to confirm the identity of an email sender:
Always check the spelling of URLs in email links before you click
Watch out for URL redirects, where hackers sent you to a different website with identical design
If you receive a suspicious email from a source you know, contact them with a new email, rather than replying
To learn more about how you can protect your data and sensitive information, contact the experts at WesTec.
This holiday season, experts expect cyberattacks to rise by 60 percent. Retailers and consumers will see a spike in cybersecurity alerts on Black Friday and Cyber Monday, with heightened risk for the remainder of the year. Below are practices WesTec recommends to avoid online scams this Christmas.
Analyze Email Advertisements and Deals
Most attacks are a result of commodity malware. Scammers send phishing emails, often posing as your favorite brand, to try and steal your financial information. These emails often include misspelled words and misused grammar. If you suspect any email you receive is a scam, avoid clicking any URLs. This is how scammers steal your data or install malware on your computer. Instead, to verify the email came from the true brand, visit their website and see if they are offering the same deal.
Shop from Established Brands
Sometimes deals look too good to pass up. If an unknown website is offering a seemingly impossible deal, you could be looking at an online scam designed to steal your credit card information. Shoppers can look for the https in a retailer’s site URL, compared to http. The ‘s’ stands for secure and ensures all communications between the browser and website are encrypted.
Avoid Public WiFi
If you plan to shop online, avoid purchasing on public WiFi. These networks are often unsecured, meaning anyone with a computer acumen can view what you are browsing and steal your personal information.
Use a Credit Card
Pay with a credit card when making gift purchases. A credit card offers the best liability protection against potential fraud, unlike debit cards. If scammers gained access to your debit card information, they could drain your accounts.
Make Sure All Passwords are Unique
It’s easier to use the same password for all accounts. But is it safer? If a hacker discovered your login credentials, they could easily hack into other accounts and steal your information. To best protect yourself, your data, and your financial information, make sure each account has a random and unique password. For more information about password security, visit our recent blog post.With the holiday season quickly approaching, be proactive in identifying online scams. For more information about cybersecurity and avoiding attacks from scammers, contact us.
Have you ever been the victim of a cyber attack? Do you use the same password for all of your accounts? Follow our guide to outsmart the hackers with increased password security.
How Hackers Get Your Passwords
Before you can better protect your accounts, you must understand how cybercriminals access steal your information. Typically, a hacker will compromise your account in one of three ways.
Personal attack: Hackers target your account specifically. They will typically guess your email password and use password recovery options to access other accounts.
Brute-Force attack: Hackers systematically check all possible passwords until the correct one is found.
Data Breach: Hackers attack large companies, resulting in millions of compromised accounts.
What Makes a Good Password?
Ideally, your password should be at least 16 letters and contain a combination of numbers, symbols, uppercase and lowercase letters. Passwords should not include any repetition, dictionary words, usernames, pronouns or IDs. Make a strong password by thinking of a phrase and then use the initials of each word, as well as the numbers and symbols, to combat potential attacks. For example, if your phrase is “Do you think a hacker will guess my 16 character password for Facebook?!”, your password might be: Dytahwgm16cp4F?!
Enable Two-Step Authentication When Possible
If any sites or accounts offer two-factor authentication, take advantage of it. This system works to limit hacking attempts by making a user authenticate their identity with a second method of verification. Check out our recent blog post about two-factor authentication for more information.
Use a Password Manager
The best thing you can do for your accounts is have a different password for each one. However, if you follow this one cardinal rule of password security, keeping up with all passwords can be difficult. Using a password manager allows you to save all of your passwords in a secure spot with a strong master password. WesTec offers consulting for any individuals or businesses wanting more information about password security, network installation, or managed IT services. Contact us for more information.
Access control systems continuously evolve with the newest technology trends. In fact, they must keep up with updates to protect companies, their employees and data from threats. With a rising number of security breaches, we can expect more companies to install access control systems.
Access Control Reviews
Security breaches are encouraging companies to conduct full audits of access controls. Enterprises will review risks by user, role and business process to isolate and mitigate risks before they turn into high-profile breaches. By noting weak security measures, companies can make changes to better protect assets.
Individualized Access
In 2019, we saw to see a rising trend in individualized access. This ensures each person has their own username, password or identification code. Companies now have access to automated provisioning, which sets up user accounts and creates automated workflows based on job duties.
Security Patching
Hackers will do anything to break into security systems. While this has been a problem for decades, hackers are now specifically targeting overlooked points of access. To combat external threats, we expect access control systems to begin patching vulnerabilities, even if it means temporarily disrupting productivity.
Threat Identification
Next year, systems will continue and expand their use of data analytics to monitor and mitigate threats. Companies will use their dashboards to monitor access, but they will also run possible scenarios to reduce risk and conflict.
Cloud-based Systems
The need for analytics, automation and access will encourage more businesses to install cloud-based control systems. As companies increase their technology and mobile tools, they will want to protect their system in an effective way. As we prepare to enter a new year and decade, businesses shouldn’t ignore threats from potential breaches. Our expert IT professionals at WesTec Services can help you analyze your current strategies and install a system designed to deflect security breaches. Contact us to learn more about our access control systems.
As technology continues to advance, additional security measures become necessary. Until now, single-factor authentication has been the standard. Single-factor authentication requires a username and password to enter an account. Consumers need additional security measures as cybercriminals become smarter. This is where two-factor authentication helps protect sensitive information and log-in credentials. Two-factor authentication (2FA) isn’t a new concept, but is a necessary additional layer of security. It usually works by requiring the submission of a username and password, then asks for something additional to prove you are who you say you are. For example, some businesses will send a pin number to your cell phone you must provide for entry into a site.
Improved Security
With a second form of identification needed for verification, two-factor authentication makes it harder for an attacker to impersonate a user. In the event a cybercriminal gains password access, they can’t produce the additional element required to authenticate.
Increased Productivity and Flexibility
Employees can work remotely when their employers implement a second factor of authentication. They can securely access important applications, data, documents and back-office systems from any device or location with little risk.
Lower Security Management Costs
Approximately 40% of all help desk calls are related to password resets. With secondary authentication, businesses can expect less of the budget to be spent on security needs. It provides a safe way for employees or consumers to reset their account password by using the additional element to prove their identity, meaning they can handle the issue without contacting an IT professional.
Reduce Fraud
Identity theft is a common goal of cybercriminals. With two-factor authentication, businesses add extra mobile protection for customers, the site and the transaction. Adding a second element in your authentication process builds a sure brand consumers trust. Ready to add two-factor authentication to your website? Contact your Houston IT experts.
Is your technology equipment outdated or running slow? New equipment may be the solution. Before making a big purchase, check out all of your options. At WesTec Services, we help businesses lease IT equipment that keeps them ahead of the competition.
Up-To-Date Equipment
With every new model tech companies release, your current equipment set-up becomes irrelevant. When you lease IT, you can upgrade to whatever is newer, faster and cheaper when you finish your equipment contract. If your business relies on having the latest equipment, leasing is the most affordable option.
Predictable Expenses
WesTec offers its customers a fixed-price guarantee without surprises and hidden fees. Leasing IT equipment allows you to know your set monthly expense, giving you a firmer grasp on your budget.
Tax Incentives
When you lease IT equipment, you qualify for tax credits. Under Section 179 of the IRS tax code, leasing is often entirely tax-deductible. This means a company can possibly deduct up to 100% of their leasing expenses, pending qualification.
Keep Up with Competitors
Leasing can give a company access to technology that might be out of reach otherwise. In competitive markets, new or advanced equipment might give you the upper hand against competitors. Let WesTec take your business to the next level with our IT services. Contact us to learn more about how you can get the latest IT equipment for an affordable price.
Places of business who have frequent visitors can benefit from having an additional WiFi network for guests. With a guest Wifi network, temporary visitors enjoy full internet connectivity without being able to access sensitive internal network information. Continue reading to find out how both your business and customers can benefit from a guest wifi account.
Security and Privacy
By reserving a section of your WiFi for guests, you protect your company’s data. This allows you to control who has access to the network of computers, servers and printers. Giving guests their own WiFi account also limits the ability of viruses and malware to infect your server.
Changeable Passwords
Offering a guest network allows you to keep your primary password a secret. Guest passwords are also cached differently, meaning guests do not have permanent access to your network.
Access and Parental Controls
A guest WiFi account allows you to set different levels of access. With a guest network, you can also implement parental controls to limit the types of sites your customers can visit, providing added security to your business.
Network Usage Controls
Guest networks can limit the amount of data your customers can use. By regulating the bandwidth of your guests’ WiFi network, you can limit the speed of customer internet access. This means their network usage will not affect the business network and employee efficiency.The experts at WesTec are ready to answer any questions you may have about installing a guest WiFi network at your place of business. Contact us today for more information.
Small businesses can benefit from outsourcing their IT to a qualified business technology company. With managed IT service, WesTec can monitor and improve your company’s IT practices to ensure your employees can focus on their daily duties.
What is Managed IT Service?
Managed IT service allows a company to pay a fixed monthly rate for IT services and equipment. With a fixed monthly rate, customers benefit from automatic software updates, regular equipment upgrades and relief from the day-to-day IT frustrations. Partnering with WesTec gives a company flexibility to set clear goals and objectives.
What’s Included?
WesTec Services offers two plans with fixed fees for network management solutions. With WesTec Guardian Professional, companies receive network management and basic IT needs based on their current network infrastructure. With this program, businesses also benefit from discounted on-site support rates. WesTec Guardian All Covered provides our clients with maintenance, network management and technical support needs all in one fixed monthly rate. This ensures a company’s network is running efficiently without hourly rates.
Why Your Business Needs to Outsource IT
In today’s society, technology is crucial for a company to thrive in a competitive market. Because of this, businesses can not wait until something is broken to fix it. Managed IT service changes the way companies are looking at technology. Instead of embracing the old fix-it mentality, IT companies can manage a company’s IT and prevent any issues that might disrupt employees or clients. Let WesTec Services manage your IT and keep your company on its toes. Our managed IT services reduce the cost of replacing new equipment and keep you from paying hourly rates when your network fails by offering all-inclusive, fixed rates. Contact us to learn more about managed IT today.
When your focus is on running a business and selling a product or service to customers, outsourcing IT can save valuable time. Before signing a contract, it is important to understand the services an IT provider offers and how it fits with your company.
What is Included in the Cost?
First, determine what is included in your bill. Some providers claim to offer all-inclusive deals but sneak in hidden costs. Be sure to ask the potential IT provider questions about their services, prices and how you will be billed. This will keep you from receiving unexpected charges in the future.
Are You Compatible?
When choosing an IT provider, it is important your company is compatible with theirs. Make sure their platforms and technology help your business. Keep in mind the goals and changes you hope to make to your business in the future. By establishing goals for your company in advance, you lessen the risk of having to break a contract with an IT provider later if they can no longer support your growth.
How are Passwords Protected?
Knowing how an IT provider saves passwords can easily help you determine if they are a good fit for your company. Ask potential providers how they handle passwords internally. Since IT companies are easy targets for hackers, making sure a provider has complete protocols for keeping passwords and data secure is crucial.
How do They Train Employees?
Make sure potential providers regularly train their employees. Their job is to protect your information and they should know how to avoid phishing or other security breaches. A good IT provider understands the importance of your business and protecting its information. Make sure potential providers have similar goals to your business. WesTec Services strives to serve all clients with a servant’s heart to ensure their goals are met. Contact us today to discuss how we can benefit your company.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
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