(713) 682-4000 sales@westecservices.net

6 Things Every Computer User Should Know How to Do

Advantages of Wireless Internet for Business

Your Business Needs a Guest Wifi Account

5 tips on keeping mobile workers connected

Top 4 reasons for lagging mobile internet

Watch out for the huge KRACK in WiFi security!

New web surfing experience with Google WiFi

Posts Tagged ‘wifi’

6 Things Every Computer User Should Know How to Do - WesTec Services

6 Things Every Computer User Should Know How to Do

With emerging technology, comes a major learning curve. For many, it’s difficult to even keep up! No worries — WesTec has got you covered and our IT support professionals are keeping it simple. Here are 6 things every computer user should know how to do in 2021:

IT support

Setup Your Wireless Network

If computer users must know one thing, it should be how to setup a wireless network and resolve wifi issues. A wireless connection is supported by a router; this router must be plugged in for users to access the internet. Most routers have several lights on the front that indicate the strength of the connection. If these lights are not on, the user should unplug and reset the router. Your computer will also indicate whether you are connected to the wireless network. On PC, the status of your connection can be found in the bottom right corner. On Mac, it can be found in the upper right corner.

 

Perform a Data Backup

System failure and natural disaster often strike with little to no warning. Therefore, it is crucial you know how to perform regular data backups. You can backup important data and files on flash drives and external hard drives. PC and Mac also offer software and servers that you can use to backup your data.

 

Install Antivirus Software

According to InfoWorld, 30% of computers in the United States are infected by some type of virus. Therefore, antivirus software is a must! Any IT professional would be happy to install your anti-virus software, but this process is actually pretty beginner-friendly. Antivirus software, like McAfee and Norton, can be downloaded directly from the internet and installed with ease. Dialogue boxes will walk you through the installation process.

IT support

Basic Troubleshooting

IT support professionals troubleshoot computer issues all the time, but it doesn’t hurt for a computer user to know basic troubleshooting skills. If your programs are failing or you are encountering an issue you cannot resolve, you must troubleshoot. Troubleshooting will identify what the problem is. To troubleshoot on PC, open your Start menu, then select “Settings” > “Update & Security” > “Troubleshoot.” On Mac, open your Apple menu and select “Restart.” Then, press and hold the “D” key while your Mac restarts. A screen with a list of languages will appear. Select your language of choice and your computer will begin running diagnostics.

 

Change Basic Settings

If you own a computer, you must know how to change your settings. Whether it’s adjusting sound levels or connecting a printer, knowing how to change basic settings comes in handy. On PC, open your Start menu and select “Settings” or “Control Panel” to make these necessary adjustments. On Mac, simply select the Preferences application, which can be found on your Dock.

 

Access Task Manager

If your computer is slow or unresponsive, you may have too many active programs open or a specific program has failed. Before calling your IT support team, try accessing your computer’s Task Manager. The Task Manager allows you to view active programs and force quit specific programs if necessary. On PC, you can access the Task Manager by holding Ctrl + Alt + Delete. On Mac, hold Command + Option + Esc. 

 

It’s helpful to know how to perform a few basic computer tasks, but if you’re just not tech-savvy, WesTec Services can help! We offer a variety of IT support services that can be tailored to your needs. Interested in learning more? Contact us today!

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Advantages of Wireless Internet for Business - WesTec Services

Advantages of Wireless Internet for Business

While business is driven by technology and the internet, many companies today will deal with their computer network problems and frustrations instead of considering a needed upgrade to a wireless internet network, or WiFi.

If your business is facing network challenges, such as network glitches and breakdowns, or accessing your network from home or on-the-go, it may be time to consider implementing a wireless internet network. Here a few advantages of installing a wireless network for your business:

Convenience

Wireless internet allow users to access network resources from nearly any convenient location within their primary networking environments, such as a home or office. With the increasing saturation of laptops and smart phones, this is particularly relevant.

Mobility

Wireless internet networks allow users to access the web even outside of their normal work environment. Most coffee shops or restaurants offer their customers a wireless connection to the internet at little or no cost.

Productivity

When users can connect to a wireless network, they are able to maintain connectivity to their desired network as they move from place to place. For a business, employees can become more productive because work can be completed from nearly any location.

Expandability

Wireless networks can serve a suddenly-increased number of users with the existing equipment. On the other hand, in a wired network, additional clients would require additional wiring.

Cost

Although cost is difficult to quantify, there is a cost to constant computer glitches. Also, failure to access a wireless network on-the-go can keep projects from meeting their deadlines, ultimately causing company downtime.

If your business is ready to make the switch to wireless internet networking, call the experts at WesTec today, or read more about our network installation services.
Your Business Needs a Guest Wi-Fi Network

Your Business Needs a Guest Wifi Account

Places of business who have frequent visitors can benefit from having an additional WiFi network for guests. With a guest Wifi network, temporary visitors enjoy full internet connectivity without being able to access sensitive internal network information. Continue reading to find out how both your business and customers can benefit from a guest wifi account.

Security and Privacy

By reserving a section of your WiFi for guests, you protect your company’s data. This allows you to control who has access to the network of computers, servers and printers. Giving guests their own WiFi account also limits the ability of viruses and malware to infect your server.

Changeable Passwords

Offering a guest network allows you to keep your primary password a secret. Guest passwords are also cached differently, meaning guests do not have permanent access to your network. 

Two individuals in a waiting room using guest WiFiAccess and Parental Controls

A guest WiFi account allows you to set different levels of access. With a guest network, you can also implement parental controls to limit the types of sites your customers can visit, providing added security to your business.  

Network Usage Controls

Guest networks can limit the amount of data your customers can use. By regulating the bandwidth of your guests’ WiFi network, you can limit the speed of customer internet access. This means their network usage will not affect the business network and employee efficiency. The experts at WesTec are ready to answer any questions you may have about installing a guest WiFi network at your place of business. Contact us today for more information.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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