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Office 365 security considerations

The lifespan of a business phone system

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Posts Tagged ‘cloud’

Office 365 security considerations

Office 365 security considerations

July 25th, 2018
Office 365 security considerations

It’s easy to see why Office 365 is an attractive solution for small and medium-sized businesses already familiar with the Office interface. More and more companies are making the move to the cloud, but there are security issues to consider.

Identify your company’s sensitive data…
Most files housed within your servers contain sensitive commercial and personal data that must be properly identified and protected. Do this by conducting a security audit before you undertake your migration.

Your audit should identify the types of data stored in the various parts of your company network, including which specific information needs extra safeguarding. Be sure to consider everything from trade secrets and contract details to the personal information of your clients.

…and then restrict access to it
Once you’ve worked out where your most precious data lies, you can check who currently has access to it and whether their access is appropriate. After all, it’s not necessary for everyone to be able to get at all the data your company owns.

Ensure that each of your employees has access only to the data that’s necessary for them to perform their duties. The great thing about Office 365 is it lets you conveniently set different levels of permissions based on user roles.

Watch out for insider threats
It’s wise to consider everyone in your organization when it comes to auditing data access permissions – and that includes system administrators who may have master access to every element of your network infrastructure.

A rogue administrator is the stuff of nightmares, since their elevated position gives them much greater leeway to siphon off valuable data without being noticed – or even to allow others to conduct questionable business and bypass the usual built-in security precautions. You can mitigate this risk by monitoring your administrators’ data usage and activities.

Use machine learning to foresee security breaches
Every action performed by your staff within Office 365 is automatically logged, and with relative ease you can create detailed activity reports. But the sheer number of events taking place within Office 365 in the course of your business’s normal operations means that even attempting to identify questionable behavior will be akin to finding a needle in a haystack.

That’s not to say it’s unwise to be on the lookout for anomalies in normal usage – the export of unexplainably large volumes of data, for instance, could suggest that a member of your team is leaking intelligence to a competitor, or that they’re about to jump ship and take your trade secrets with them.

To make things easier, machine learning technologies can identify potential breaches before they happen by analyzing large swathes of data in seconds. Graph API is incorporated into Office 365, and allows for the integration of machine learning tools into your security environment to achieve just that. The same tools can also help you avoid being caught unawares by hackers, by identifying system login attempts from locations that are out of the ordinary.

By following these tips, you’ll be able to enjoy the powerful collaborative features of Office 365 while ensuring the robust security your business demands. To find out more about how we can help your Office 365 migration run smoothly, just give us a call.

Published with permission from TechAdvisory.org. Source.

The lifespan of a business phone system

The lifespan of a business phone system

May 23rd, 2018
The lifespan of a business phone system

Today’s technology allows customers to engage with brands and companies across a broad range of platforms and mediums. But the telephone still remains an essential communication tool for businesses. It makes sense then to invest in a phone system that lasts, and our advice will help you find just that.

Different phone systems
Phones have come a long way, from analog landlines to digital handhelds. Today’s businesses need a phone system that can service their numerous needs, and in most cases, VoIP phones are the answer.

VoIP, or Voice over Internet Protocol, is a system of hardware and software that uses the internet instead of wired circuits to transmit data. VoIP does more than just transmit audio; it can also send a variety of data (video, multimedia, SMS, etc.) and perform other tasks as well.

A VoIP system’s hardware (phone units, cables, CPUs, etc.) and software (one or more applications that run the system) can be either on-premises or hosted.

  • On-Premises — Their hardware and software are physically housed within the premises of the company.
  • Hosted — Some of the hardware, like phone units and other equipment, can be found within the premises. But most, if not all, of the software are hosted online. Service providers look after hosted systems for their clients.

Lifecycles: On-premises vs. hosted
With hardware, it doesn’t matter whether it’s on-premises or hosted. Hardware is affected by the wear-and-tear of daily usage. Barring any accidents or physical damage, VoIP hardware should last as long as analog handsets, usually several years.

It’s another matter with software, which needs constant updating. It’s faster and cheaper to update software that’s hosted in the cloud versus one that’s on-premises. The differences in longevity between the two should be negligible; both can last upwards of 10 years, depending on your IT support.

Technology today vs. before
Cloud technology has fundamentally changed the way IT solutions are produced. In the past, hardware and software were built to last. Today, they’re built to adapt and change.

The effect of this shift on hardware and software is dramatic.

  • Most hardware components are very similar, with replacements and upgrades coming every 5-8 years on average.
  • Cloud software is faster, easier, and costs less to upgrade. Critical updates can be released almost constantly, with complete overhauls taking no longer than 2-3 years.

As your business grows, your phone system should be able to adapt to rapid growth, the need for more speed, and integration with the other systems in your business, like email or management software.

Be a step ahead
Your business cannot afford dropped or missed calls. Imagine what one day of phone downtime would do to your company. The time to replace your phone system is not after it fails. The best time is before that, when you can plan and budget properly.

Nowadays, it’s not longevity that’s important; it’s staying ahead of the curve. Call our experts today so you can always be a step ahead.

Published with permission from TechAdvisory.org. Source.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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