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The Dangers of Shadow IT Projects

6 Things Every Computer User Should Know How to Do

What is Cloud Jacking?

How to Recover Deleted Files

How to Secure Your Business Mobile Phone

Data loss prevention tips for Office 365

Posts Tagged ‘data security’

The Dangers of Shadow IT Projects

Cloud computing is one the most beneficial ways for businesses to operate, but still creates online threats. Many threats can appear, but Shadow IT can interfere with devices, technology systems, applications and software. Learn about the dangers of Shadow IT and why is it being used: 

 

What is it?

Shadow IT can be described as projects or networks that are managed by outside providers, without prior approval from the IT department. With cloud database popularity, shadow IT is growing and creates vulnerabilities including data leaks and database violations. 

 

Risks

Now that you know what shadow IT is, what are the risks? The main risk is data leaks. Oftentimes when shadow IT is being used, it prevents certain backups from being performed. This means important data could be lost forever. From sending a document to a personal email, to file sharing on the cloud, this makes it possible for shadow IT to intervene and allow the information to be compromised by outside networks that cannot be monitored by the IT department. 

 

These risks can go beyond simply leaking information. Depending on the network, shadow IT can harm financials, internal communications and errors within the system. When systems have access to this vital information, they can duplicate it and cause harm to your business and result in losing money. 

 

Not all networks who use shadow IT are purposely doing it to cause harm, and most of the time big companies use this to increase productivity. Companies who use this include Google Drive, Dropbox and Microsoft Office. It is important to know that even though shadow IT can be beneficial, it still makes companies vulnerable to internal harm and should be dealt with. 

 

Prevention

It can be determined that shadow IT will not be going away soon, which is why educating employees on this issue will be the best prevention plan. Along with knowing the risks, routinely checking your data will help manage and determine if shadow IT is affecting your business. 

Want to know more about shadow IT? WesTec services can help! Feel free to contact us and check out our services to see how we can assist you. Don’t forget to follow us on Facebook, LinkedIn and Twitter for updates.

6 Things Every Computer User Should Know How to Do - WesTec Services

6 Things Every Computer User Should Know How to Do

With emerging technology, comes a major learning curve. For many, it’s difficult to even keep up! No worries — WesTec has got you covered and our IT support professionals are keeping it simple. Here are 6 things every computer user should know how to do in 2021:

IT support

Setup Your Wireless Network

If computer users must know one thing, it should be how to setup a wireless network and resolve wifi issues. A wireless connection is supported by a router; this router must be plugged in for users to access the internet. Most routers have several lights on the front that indicate the strength of the connection. If these lights are not on, the user should unplug and reset the router. Your computer will also indicate whether you are connected to the wireless network. On PC, the status of your connection can be found in the bottom right corner. On Mac, it can be found in the upper right corner.

 

Perform a Data Backup

System failure and natural disaster often strike with little to no warning. Therefore, it is crucial you know how to perform regular data backups. You can backup important data and files on flash drives and external hard drives. PC and Mac also offer software and servers that you can use to backup your data.

 

Install Antivirus Software

According to InfoWorld, 30% of computers in the United States are infected by some type of virus. Therefore, antivirus software is a must! Any IT professional would be happy to install your anti-virus software, but this process is actually pretty beginner-friendly. Antivirus software, like McAfee and Norton, can be downloaded directly from the internet and installed with ease. Dialogue boxes will walk you through the installation process.

IT support

Basic Troubleshooting

IT support professionals troubleshoot computer issues all the time, but it doesn’t hurt for a computer user to know basic troubleshooting skills. If your programs are failing or you are encountering an issue you cannot resolve, you must troubleshoot. Troubleshooting will identify what the problem is. To troubleshoot on PC, open your Start menu, then select “Settings” > “Update & Security” > “Troubleshoot.” On Mac, open your Apple menu and select “Restart.” Then, press and hold the “D” key while your Mac restarts. A screen with a list of languages will appear. Select your language of choice and your computer will begin running diagnostics.

 

Change Basic Settings

If you own a computer, you must know how to change your settings. Whether it’s adjusting sound levels or connecting a printer, knowing how to change basic settings comes in handy. On PC, open your Start menu and select “Settings” or “Control Panel” to make these necessary adjustments. On Mac, simply select the Preferences application, which can be found on your Dock.

 

Access Task Manager

If your computer is slow or unresponsive, you may have too many active programs open or a specific program has failed. Before calling your IT support team, try accessing your computer’s Task Manager. The Task Manager allows you to view active programs and force quit specific programs if necessary. On PC, you can access the Task Manager by holding Ctrl + Alt + Delete. On Mac, hold Command + Option + Esc. 

 

It’s helpful to know how to perform a few basic computer tasks, but if you’re just not tech-savvy, WesTec Services can help! We offer a variety of IT support services that can be tailored to your needs. Interested in learning more? Contact us today!

Don’t forget to follow us on FacebookTwitter, and LinkedIn!

What is Cloud Jacking? - WesTec Services

What is Cloud Jacking?

With the rise of COVID-19, cloud-based remote work has become increasingly popular and necessary. With new and emerging cloud-based technology comes new cybersecurity threats, like “cloud jacking.” 

What is Cloud Jacking? - WesTec Services

What is cloud jacking?

Cloud jacking occurs when a hacker steals the information of a cloud account holder and gains access to the server. Hackers often use this act as a means to conduct criminal activities, such as identity theft.

Because businesses often store confidential, sensitive information on cloud servers, they are major targets for cloud jacking. When it relates to sensitive information, these kinds of security breaches can be devastating for a business’ clients, partners, and reputation. Cloud jacking is not simply a one-time offense, as it creates a web of victims.  

What is Cloud Jacking? - WesTec Services

How do I protect myself against cloud jacking?

There are several things you can do to protect your business, clients, and partners from falling victim:

  • Require strict, multi-factor user authentication
  • Limit internal access to your cloud server
  • Perform background checks before granting anyone access to your cloud server
  • Backup all data stored on the server, in the event that there is data loss
  • Use encryption to secure all data before storing on your server
  • Require all users to create strong, secure passwords
    • Here are the properties of a strong password:
      • The longer, the better
      • A combination of lowercase and uppercase letters
      • Numbers and symbols
      • Avoid words or terms that could be easily linked to your identity

 

The professionals at WesTec Services want to help you protect your network and business. We provide vital business technology and consulting services that can be tailored to your needs and budget. Interested in learning more? Contact us today!

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

 

How to Recover Deleted Files - WesTec Services

How to Recover Deleted Files

Have you ever accidentally deleted a file and then realized you need it back? Unfortunately, it’s happened to most of us at least once–and we’ve all experienced the headache that follows.

Here are a few tips that can help you try to recover a deleted file from your device:

  1. How to Recover Deleted Files - WesTec ServicesMake sure the file is really deleted – If you’re not sure whether you permanently deleted a file, be sure to look for it before making an assumption. When attempting to recover deleted files, check the Recycle Bin or Trash on your computer. Typically, you can choose the filter “Date Deleted” to make your search easier. If your file was stored in a cloud storage like Dropbox or Google Drive, check your deleted files there–it may still be recoverable.
  2. Check your backups – Making regular backups of your most important files on your device can prevent you from losing critical data when you need it. If you do have a backup, you may be able to recover your deleted files. if you don’t have a backup, now may be the time to implement one.
  3. Try to recover the file – If you deleted a file on a magnetic hard drive, shut down the computer immediately. With the computer shut down, you should remove the hard drive from the computer entirely and place it in another computer as a secondary drive. Use file-recovery software to scan the drive. If you deleted the file recently and haven’t written to the drive much, you have a fairly good chance of recovering it.
  4. Professionally recover the file – If all other methods were not successful in recovering the deleted files, you may want to consider a professional data recovery service. Professional data recovery services deal with everything from deleted and overwritten files to dying hard drives that need to be disassembled and repaired.
To continually ensure the security of business data and important files, it is recommended to perform regular data backups to your computer. If you feel that you don’t have the time or expertise, WesTec Services performs data backup and recovery services provided by our expert IT consultants.

For more information on our data backup or recovery services, contact the experts at WesTec today.
How to Secure Your Business Mobile Phone - WesTec Services

How to Secure Your Business Mobile Phone

Business mobile phones can be used for a range of commercial operations, including inventory control, customer relations, advertising, marketing, banking and more.

Here are few ways to ensure your mobile phone and its valuable data is protected against hackers and malware:

1. Update your phone.

Most of us are guilty of ignoring operating system updates on our business mobile phones. However, the longer you wait to update your phone, the more out of date your systems are, making you an easier target for hackers who can easily identify and exploit system vulnerabilities.

How to Secure Your Business Mobile Phone - WesTec Service2. Lock your device.

If your business mobile phone contains private information about you or your business, it is important to always engage the four- or six-digit passcode on your device. Don’t use the same password for all your accounts and be sure to change your password occasionally for good measure.

3. Manage app permissions.

On your mobile phone, you can grant apps permissions, like access to the camera, microphone, your contacts, your location, your pictures, and more. Be sure to keep track of which permissions you’ve given to which apps, and revoke permissions that are not completely necessary.

4. Back up your data.

Things happen, but you can always be prepared. When you back up the data on business mobile phones, you are able to protect your important documents and images in case of any loss.

5. Ignore spam and phishing emails.

One of the easiest ways for hackers to access your information is through email. Be sure you don’t click on links in promotional emails, open suspicious attachments or run updates that are promoted through emails. If you need to access sensitive information, report directly to the organization’s website to login.

Connecting the dots with business mobile phones can be confusing, time consuming and costly. For a reliable business mobile phone provider in Houston, contact the experts at WesTec today.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

sales@westecservices.net

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