(713) 682-4000 sales@westecservices.net

Last-Minute Spring Cleaning: Maintaining Your Business Technology

Quick Fixes to Common Tech Issues

6 Things Every Computer User Should Know How to Do

The Importance of a Computer Network Health Check Audit

How to Prevent Malware

How to Improve Your Computer’s Speed

What You Need to Know About an Unexpected Computer Shutdown

How to Get the Most Out of Your PC

Advantages of Computer Networking

Let WesTec Conduct Your Network Installation

Posts Tagged ‘computer’

Last-Minute Spring Cleaning: Maintaining Your Business Technology - Westec Services

Last-Minute Spring Cleaning: Maintaining Your Business Technology

Summer is right around the corner. If you haven’t tackled Spring cleaning yet, now is your opportunity! Here are a few ways to clean up your system and improve its overall performance with regular maintenance:

 

Business Technology MaintenanceDust with compressed air and wipe down the monitor

Starting with the outside of your system, dust the keyboard and mouse with a can of compressed air. Compressed air is strong and will clean out any built up dust particles and other grime. You may also consider wiping down your keyboard and mouse with an antibacterial solution, to rid the surfaces of germs and bacteria. Avoid spraying the keyboard and mouse directly — instead, lightly spritz a rag and wipe. Wipe down your monitor with a microfiber cloth to remove fingerprints and anything else that may be crusted to the monitor. 

 

Clean hardware system

Once you have dusted the outside of your system, you should focus on cleaning your hardware. Before you begin, close any active programs/files, shut your computer down, and unplug the computer from the wall. Unscrew the hardware casing and use compressed air to dust all the nooks and crannies of your system. Compressed air is safe to use on hardware and should not cause any damage.

 

Turn your computer off or restart regularly 

Simply putting your computer to sleep while it is not in use will cause your system minimal damage. However, you should make a habit of restarting or shutting your system down every now and then — especially if you use an older system. Rebooting your computer will prevent overheating and will allow your system to refresh its settings and resources. Allowing your computer to reboot and refresh will improve its overall performance.

 

Business Technology MaintenanceClear up drive space

One thing that will slow your computer’s performance is a full drive. Improve your computer’s performance by clearing up drive space regularly — there’s no reason to hold on to files and downloads you no longer need! Delete any unnecessary files and consider moving files you wish to keep to an external harddrive.

 

Remove malware and viruses  

Malware can affect operability and cause data loss or theft. There are a number of ways your system can be infected by malware and other viruses. Therefore, it is important that you use antivirus software to protect your computer and remove any potential threats. This software will run diagnostics, identify viruses, and resolve these.

 

Install updates

It is important that you install program updates regularly, as to ensure all programs are running efficiently. Failing to install new updates can affect the speed and performance of your programs. Most programs have regular updates that will address security holes and minimize unnecessary features.

 

 

At WesTec Services, we believe regular maintenance is crucial for maintaining the health of your system. With regular maintenance, you can prevent the worst from happening — and prevention is key! 

Most IT consultants simply put band-aid fixes on computer network problems and react to problems instead of looking for ways to prevent them from happening in the first place. As with most things in life, prevention really is better than cure — and it’s no surprise to find that prevention is the secret of good IT support too. Interested in learning more about our IT services? Contact us today!

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Quick Fixes to Common Tech Issues - WesTec Services

Quick Fixes to Common Tech Issues

If you work on a computer all day long, you’re likely to encounter tech issues. At WesTec, we believe knowledge is power. Therefore, we have compiled a list of a few quick fixes to common tech issues:

 

Unresponsive applications

For a number of reasons, you may receive a dialogue box stating that the application you are trying to use is unresponsive. This issue will prevent you from using the application and will likely slow the performance of your system. Fortunately, there’s no need to call IT support, as this issue has an easy fix!

On PC, press Ctrl + Alt + Delete in order to access your Task Manager. From this dialogue box, you can end specific tasks. Your Task Manager will indicate which applications are unresponsive, and you can hit “End Task” to close the application.

On Mac, you can achieve the same result by pressing Command + Option + Esc. You will receive a pop-up displaying active applications. Select the unresponsive application and click “Force Quit.”

 

Slow or poor internet connection

There’s nothing more disruptive than a slow or poor internet connection. When you encounter this issue, minimize downtime with this quick fix.

Your wireless internet connection is supported by a router. Restart your router by unplugging its power source for 30 – 60 seconds. Then, plug the router back in. You will notice it may take a few minutes before you have a stable internet connection. If this does not work, try restarting your computer and checking your connection again.

You may also consider clearing your browsing history and cache. A collection of cookies and cache could be slowing specific sites. Every internet browser is different, but you can easily clear your cache in your general settings.

 

Slow computer performance  

Is your system underperforming? There could be several reasons for this! Before calling IT, there are a few things you can try in order to improve the speed of your computer.

If you have too many windows or programs open and running at once, this could be affecting your computer’s performance. Close any windows or programs you are not using. If your computer is full of downloads, try deleting any files you no longer need and empty your trash bin. This will likely improve your computer’s performance, but it also wouldn’t hurt to restart your computer.

If this issue persists, we recommend calling IT, as you may have a virus that is affecting your system.

 

 

Struggling to troubleshoot your tech issues? Minimize the downtime spent searching for solutions and outsource IT support with WesTec Services! Interested in learning more? Contact us today!

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6 Things Every Computer User Should Know How to Do - WesTec Services

6 Things Every Computer User Should Know How to Do

With emerging technology, comes a major learning curve. For many, it’s difficult to even keep up! No worries — WesTec has got you covered and our IT support professionals are keeping it simple. Here are 6 things every computer user should know how to do in 2021:

IT support

Setup Your Wireless Network

If computer users must know one thing, it should be how to setup a wireless network and resolve wifi issues. A wireless connection is supported by a router; this router must be plugged in for users to access the internet. Most routers have several lights on the front that indicate the strength of the connection. If these lights are not on, the user should unplug and reset the router. Your computer will also indicate whether you are connected to the wireless network. On PC, the status of your connection can be found in the bottom right corner. On Mac, it can be found in the upper right corner.

 

Perform a Data Backup

System failure and natural disaster often strike with little to no warning. Therefore, it is crucial you know how to perform regular data backups. You can backup important data and files on flash drives and external hard drives. PC and Mac also offer software and servers that you can use to backup your data.

 

Install Antivirus Software

According to InfoWorld, 30% of computers in the United States are infected by some type of virus. Therefore, antivirus software is a must! Any IT professional would be happy to install your anti-virus software, but this process is actually pretty beginner-friendly. Antivirus software, like McAfee and Norton, can be downloaded directly from the internet and installed with ease. Dialogue boxes will walk you through the installation process.

IT support

Basic Troubleshooting

IT support professionals troubleshoot computer issues all the time, but it doesn’t hurt for a computer user to know basic troubleshooting skills. If your programs are failing or you are encountering an issue you cannot resolve, you must troubleshoot. Troubleshooting will identify what the problem is. To troubleshoot on PC, open your Start menu, then select “Settings” > “Update & Security” > “Troubleshoot.” On Mac, open your Apple menu and select “Restart.” Then, press and hold the “D” key while your Mac restarts. A screen with a list of languages will appear. Select your language of choice and your computer will begin running diagnostics.

 

Change Basic Settings

If you own a computer, you must know how to change your settings. Whether it’s adjusting sound levels or connecting a printer, knowing how to change basic settings comes in handy. On PC, open your Start menu and select “Settings” or “Control Panel” to make these necessary adjustments. On Mac, simply select the Preferences application, which can be found on your Dock.

 

Access Task Manager

If your computer is slow or unresponsive, you may have too many active programs open or a specific program has failed. Before calling your IT support team, try accessing your computer’s Task Manager. The Task Manager allows you to view active programs and force quit specific programs if necessary. On PC, you can access the Task Manager by holding Ctrl + Alt + Delete. On Mac, hold Command + Option + Esc. 

 

It’s helpful to know how to perform a few basic computer tasks, but if you’re just not tech-savvy, WesTec Services can help! We offer a variety of IT support services that can be tailored to your needs. Interested in learning more? Contact us today!

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The Importance of a Computer Network Health Check Audit - WesTec Services

The Importance of a Computer Network Health Check Audit

The Importance of a Computer Network Health Check Audit - WesTec Services97% of the day to day problems that you experience with your computer network can be fixed easily and inexpensively with regular and proactive maintenance. If you’re experiencing unnecessary technical disruptions, you need a computer network health check audit. WesTec Services has compiled a list of benefits of network health audits:

 

Measures performance

One of the primary purposes of conducting a network health check audit is to measure the performance of your system. A health audit will measure the speed and security of your computer. Speed and security can affect your productivity. Therefore, it is important to determine whether your computer is performing the way it should be.

 

The Importance of a Computer Network Health Check Audit - WesTec ServicesIdentifies vulnerabilities

A health audit can also help you identify all the ways your computer could be vulnerable to malware and other viruses. According to DataProt, 30% of computers in the United States are infected with some type of virus — that means there are a lot of people experiencing downtime. Downtime can put you out of business, so it is important to identify vulnerabilities before they affect your system. If your computer has already been infected, a health audit will find this, as well.  

 

Offers recommendations and solutions

Once the health audit is completed, IT professionals can offer recommendations or solutions to problems plaguing your system. The IT professionals working on your system are trained in knowing how to address common concerns that can prevent your system from performing the way it should be.

 

At WesTec Services, we offer computer network health check audits (worth $295) at no cost to you! After performing an audit of your system, we will generate a report that details all system vulnerabilities and offer recommendations for improving the functionality of your system. Interested in learning more? Schedule a call with one of our professionals today!

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How to Prevent Malware - WesTec Services

How to Prevent Malware

When your computer slows down or begins acting in an unusual way, it may be infected with a virus or malware. While most malwares are annoying, others may be malicious and hijack your computer’s information. Here are some tips to keep your hardware safe and prevent your computer from becoming infected.

Install Anti-Virus Software

Installing an antivirus or anti-malware software is the first step to protecting your computer. Without some type of protection software, your computer is an easy target for hackers. It is important to make sure the software stays up to date as well. For the best protection, install updates regularly as they alert you on your computer.

Run Regularly Scheduled Scans

You should be scanning your computer regularly with the anti-virus software you install. To best protect your computer, schedule your scan one night every week. Make sure your computer does not shut down automatically or go into hibernation mode to ensure the scan completes.How to Prevent Malware - WesTec Services

Use a Secure Network

Always use a secure network for computers to connect to files, printers or internet. Using an open network makes it easier for hackers to access your information. This means you should avoid using your computer at places that offer free WiFi. If your business likes to offer complimentary wifi to customers, consider offering a guest wifi with a different password than your main network for added protection.

Think Before You Click

Good protection software will automatically scan any links or unusual emails on your computer. However, it does not hurt to always be cautious when opening an email from an unknown sender or making sure a link is taking you where it says it is.

Use Multiple Strong Passwords

Finally, never use the same password for all of your important accounts. We often use the same email address or username for all accounts. Knowing this, it becomes crucial to use multiple strong passwords to prevent hacks. Your passwords should be easy to remember, difficult to guess, and always avoids dates or names.

Following these tips can help protect your computers and information from viruses and malware. For more information on how WesTec’s IT experts can help your business keep its information safe from hackers, contact us.
How to Improve Your Computer's Speed - WesTec Services

How to Improve Your Computer’s Speed

Doesn’t your computer always seem to lag when you have a rapidly approaching deadline? A slow computer can decrease productivity and increase frustration. To help eliminate frustration, try one of these tips to increase your computer’s speed and performance.

Uninstall Unused Programs

Programs take a lot of space on your computer. Over time, you accumulate programs that might run in the background without your knowledge. Uninstalling the programs you don’t use on a regular basis may increase your computer’s speed and response time.

How to Improve Your Computer's Speed - WesTec ServicesDelete Temporary Files

Every time you download or install a file on your PC, it keeps a temporary file. If your computer is running slow, you can delete these files to free up space. To do this, find the “Temp” folder in your drive. Select older files and press the delete key. Make sure you empty the recycling bin to completely wipe files from the computer.

Invest in Hard Drive Storage

Sometimes you might need to have easy access to many files. However, keeping them all in once place will affect your computer’s speed. To keep your computer tidy, you can purchase an external storage drive to store thousands of files.

Increase RAM

Random Access Memory (RAM) acts as your computer’s short-term memory. It quickly loads items it thinks it will need to access soon. But, if your RAM can’t handle several applications at once, your computer will lag. Increasing the RAM can be an easy and cost-effective way to improve your computer’s speed.

Work with Our IT Professionals

Our trusted IT professionals at WesTec Services can help diagnose why your computer is slow and offer solutions to improve its speed through our managed IT and IT consulting services. Contact us for more information.
What You Need to Know About an Unexpected Computer Shutdown - WesTec Services

What You Need to Know About an Unexpected Computer Shutdown

An unexpected computer shutdown can potentially harm your computer and its data, which is why it is important to properly turn off your computer by selecting shut down, restart or sleep.

Turning your computer off properly allows the computer to make sure that any running programs are closed. To avoid losing files or program corruption, it is best to cancel the computer shutdown and close the programs manually.

An unexpected computer shutdown can be caused by power outages, brown-outs, depleted battery or removed power cord, accidentally hitting the power button, or the computer may be experiencing some What You Need to Know About an Unexpected Computer Shutdown - WesTec Servicesother internal technical issue.

Because of the issues that can occur with an improper shutdown, the only time to hold the power button until the computer turns off is if the computer freezes. Sometimes turning a computer off and on again will allow it to reset itself.

So, how does an unexpected computer shutdown affect your device? Even if you don’t have any programs running, there are other processes going on in the background. When a computer is performing an update or correcting device bugs, an unexpected shutdown may cause the files to download as incomplete and they will then be unable to perform their assigned tasks.

If software files or the operating system become corrupted from an unexpected shutdown, a professional may need to repair the files or reinstall the entire system.

Before making any major changes to your system, be sure to perform a backup of any important data. In fact, regular data backups are always recommended.

WesTec Services performs data backup and recovery services provided by our expert IT consultants. Our services include a free report, which will outline common mistakes that many business owners make with their computer network.

To avoid any worry during an unexpected computer shutdown, contact WesTec today.
How to Get the Most Out of Your PC - WesTec Services

How to Get the Most Out of Your PC

Because computers are powerful tools that we are likely to use in our everyday business or personal lives, we want to be able to get the most out of them. Here are a few tips to help prevent the most common causes of a PC meltdown:

  Keep it cool

How to Get the Most Out of Your PC - WesTec ServicesComputers are complex electrical devices that hate to get overheated. The most common cause of overheating in your PC is dust accumulation inside the case, resulting in a slow-running, stopping and starting, and even a failed processor. To avoid overheating, locate and use your PC on a desk or other hard surface, as blankets or pillows block the cooling vents on the underside of the case.

  Keep it secure

Passwords are important to keep malicious intrusion out of your wireless network, keep documents on your PC secure, and for use on internet sites where payments may be required. A strong password uses at least eight characters that combine upper and lower case letters, numerals, and punctuation marks. It is advised to avoid the use of personal information in your passwords and to not use the same password for every account you have.

  Keep it backed up

Due either to your hard drive wearing out or due to software corruption, you may need to replace your PC or hard drive in the future. To preserve personal or business-related data, is it important to keep a current backup of it on a separate device (with an external hard drive) or with a Cloud-based service. If you don’t have a lot of data, flash drives will work well. Backups can be configured to occur automatically.

Whether you need backup disaster or recovery services, a network installation, or IT consulting, the experts at WesTec have you and your PC covered. For reliable IT managed services, give us a call today.

Advantages of Computer Networking

Computer networking allows the sharing of information across computers linked together by a common network. Businesses rely on networking to transfer messages and information with others.  

Easier Sharing

Computer networks give individuals access to useful material such as facts, news or industry-specific information. With computer networking, employees can easily share with others. For example, resources can quickly be shared with an entire company and saved for employees to reference at a later time. Networking also saves individuals time by providing them with a way to share files efficiently. 

Cost Efficiency 

Installing a computer network is affordable. It requires minimal updates that are often completed in the background, allowing employees to keep working. Networks also save money by keeping a company from purchasing additional hardware. For example, without a network each computer would need it’s own printer. By installing a network, multiple computers can share the same printer, saving a company money and helping employees by simplifying their tasks.

Increased Storage Capacity

Computer networking increases storage capacity. Networks allow data and content to be properly shared within the system. A company’s files are also protected from malware, theft or natural disasters by being saved in different manners. For example, information can be stored on-site on tape drives to provide an extra layer of safety.

Enhanced Communication

Networks make it easier for employees to communicate with one another. Files can be shared with the click of a button. Instant messaging also allows for quick, useful communication with others. Instead of drafting an entire email, an employee can send a message to the recipient for a rapid response. This works well for questions, clarification and updates. WesTec employees are experts at computer networking. Contact us to see how we can install a computer network for your business.

Let WesTec Conduct Your Network Installation

A slow or outdated computer network can be detrimental for your company. It can compromise worker efficiency, limit what you can do on your business’s network, and can even cost you money. Here are three tell-tale signs that you should upgrade your network.

Does your computer network consistently give you problems?

If you feel like your employees are spending more time resolving problems or waiting for files to load then they are actually working, you’re losing money. Don’t let your problematic network be the source of frustration in the office. A few simple upgrades or a new installation can make the difference between a struggling business and an efficient one.

Do you have issues accessing your computer network remotely?

An efficient computer network in your office space is crucial, but being able to access from home or on the move is important, too. Your network shouldn’t be inaccessible or slow just because you aren’t in the office. Make sure whatever upgrades you decide on let you work just as efficiently from home.

Do you have more problems with your computer network than your IT support company can handle?

If you answered “yes” to this last question, then not only should you update your network, but you should also consider letting WesTec Communications handle your next network installation. Whether it is sharing media, connecting to other devices on your network, or sharing files, we can make sure your computer network is running at top-speed for your company.   WesTec experts can recommend a high-speed computer network and handle all of the installation so you and your business can work efficiently. Our skilled professionals can update your network and take the headache out of installation. Contact us today!

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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