3 Small Business Tech Trends of 2021

Written by WesTec on July 1, 2021. Posted in Article, Business, Business Equipment, Business Intelligence, Internet, IT, IT Consulting, Management and Consulting, Network, Network Installation, Technology

It’s hard to believe we are already halfway through 2021! It’s been a whirlwind year thus far, but we have seen many advancements in business technology. As remote work becomes the new normal, businesses everywhere have begun adopting new technology and software to make this transition easier. Here are a few small business tech trends that have proven to be revolutionary this year:

AI-Operated CRMs

In 2021, small businesses everywhere are looking to streamline their work with CRM software. AI-operated CRMs (Customer Relationship Management) allow businesses to effectively identify, track, and target leads through automated campaigns. Businesses have found that CRMs are a more effective approach to their sales processes, as this software produces more personalized customer engagement.

Remote Onboarding

Since the pandemic, many industries are making the switch to remote work. As smooth and successful as this transition has been for some, remote work may become a more long-term option. Now, businesses are implementing remote onboarding software to simplify and expedite the hiring process. This new software is more convenient and cost-effective than traditional hiring processes.

Centralized, Comprehensive HR Software

Remote work provides so much ease and convenience for employees and executives alike. However, with limited human-to-human contact, HR departments have had difficulty keeping up with the needs of their employees. With the introduction of centralized HR software, HR professionals can automate daily processes and store data. This software will also improve performance management and employee communication.

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Tags: 2021, business technology, computer, computers, crm, CRMs, hardware, internet technology, it, remote, remote technology, Remote Work, small business, small businesses, software, tech trends, technology