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3 Small Business Tech Trends of 2021

Last-Minute Spring Cleaning: Maintaining Your Business Technology

Quick Fixes to Common Tech Issues

PC vs. Mac: Which is the Right Option for Me?

4 Things Your IT Support Team Wants You to Know

5 Facts About Data Loss and Recovery

Mobile Security Threats

Helpful Tips for Safe Computing

4 Emerging Technology Trends To Expect in 2021

Benefits of an Access Control System for Your Business

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3 Small Business Tech Trends of 2021 - WesTec Services

3 Small Business Tech Trends of 2021

It’s hard to believe we are already halfway through 2021! It’s been a whirlwind year thus far, but we have seen many advancements in business technology. As remote work becomes the new normal, businesses everywhere have begun adopting new technology and software to make this transition easier. Here are a few small business tech trends that have proven to be revolutionary this year:

3 Small Business Tech Trends of 2021 - WesTec Services

AI-Operated CRMs

In 2021, small businesses everywhere are looking to streamline their work with CRM software. AI-operated CRMs (Customer Relationship Management) allow businesses to effectively identify, track, and target leads through automated campaigns. Businesses have found that CRMs are a more effective approach to their sales processes, as this software produces more personalized customer engagement.

 

Remote Onboarding

Since the pandemic, many industries are making the switch to remote work. As smooth and successful as this transition has been for some, remote work may become a more long-term option. Now, businesses are implementing remote onboarding software to simplify and expedite the hiring process. This new software is more convenient and cost-effective than traditional hiring processes.

3 Small Business Tech Trends of 2021 - WesTec Services

Centralized, Comprehensive HR Software

Remote work provides so much ease and convenience for employees and executives alike. However, with limited human-to-human contact, HR departments have had difficulty keeping up with the needs of their employees. With the introduction of centralized HR software, HR professionals can automate daily processes and store data. This software will also improve performance management and employee communication.

 

At WesTec Services, business technology is our specialty. From Managed Services and Network Installation to IT Consulting and more, we’re your one-stop shop. From computer hardware and software to telephone systems and integrated security, we’ll make it all work seamlessly together. 

Interested in learning more about the services we offer? Visit our website or contact WesTec Services today!

Want to stay up-to-date on emerging business technology trends? Visit our blog.

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Last-Minute Spring Cleaning: Maintaining Your Business Technology - Westec Services

Last-Minute Spring Cleaning: Maintaining Your Business Technology

Summer is right around the corner. If you haven’t tackled Spring cleaning yet, now is your opportunity! Here are a few ways to clean up your system and improve its overall performance with regular maintenance:

 

Business Technology MaintenanceDust with compressed air and wipe down the monitor

Starting with the outside of your system, dust the keyboard and mouse with a can of compressed air. Compressed air is strong and will clean out any built up dust particles and other grime. You may also consider wiping down your keyboard and mouse with an antibacterial solution, to rid the surfaces of germs and bacteria. Avoid spraying the keyboard and mouse directly — instead, lightly spritz a rag and wipe. Wipe down your monitor with a microfiber cloth to remove fingerprints and anything else that may be crusted to the monitor. 

 

Clean hardware system

Once you have dusted the outside of your system, you should focus on cleaning your hardware. Before you begin, close any active programs/files, shut your computer down, and unplug the computer from the wall. Unscrew the hardware casing and use compressed air to dust all the nooks and crannies of your system. Compressed air is safe to use on hardware and should not cause any damage.

 

Turn your computer off or restart regularly 

Simply putting your computer to sleep while it is not in use will cause your system minimal damage. However, you should make a habit of restarting or shutting your system down every now and then — especially if you use an older system. Rebooting your computer will prevent overheating and will allow your system to refresh its settings and resources. Allowing your computer to reboot and refresh will improve its overall performance.

 

Business Technology MaintenanceClear up drive space

One thing that will slow your computer’s performance is a full drive. Improve your computer’s performance by clearing up drive space regularly — there’s no reason to hold on to files and downloads you no longer need! Delete any unnecessary files and consider moving files you wish to keep to an external harddrive.

 

Remove malware and viruses  

Malware can affect operability and cause data loss or theft. There are a number of ways your system can be infected by malware and other viruses. Therefore, it is important that you use antivirus software to protect your computer and remove any potential threats. This software will run diagnostics, identify viruses, and resolve these.

 

Install updates

It is important that you install program updates regularly, as to ensure all programs are running efficiently. Failing to install new updates can affect the speed and performance of your programs. Most programs have regular updates that will address security holes and minimize unnecessary features.

 

 

At WesTec Services, we believe regular maintenance is crucial for maintaining the health of your system. With regular maintenance, you can prevent the worst from happening — and prevention is key! 

Most IT consultants simply put band-aid fixes on computer network problems and react to problems instead of looking for ways to prevent them from happening in the first place. As with most things in life, prevention really is better than cure — and it’s no surprise to find that prevention is the secret of good IT support too. Interested in learning more about our IT services? Contact us today!

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Quick Fixes to Common Tech Issues - WesTec Services

Quick Fixes to Common Tech Issues

If you work on a computer all day long, you’re likely to encounter tech issues. At WesTec, we believe knowledge is power. Therefore, we have compiled a list of a few quick fixes to common tech issues:

 

Unresponsive applications

For a number of reasons, you may receive a dialogue box stating that the application you are trying to use is unresponsive. This issue will prevent you from using the application and will likely slow the performance of your system. Fortunately, there’s no need to call IT support, as this issue has an easy fix!

On PC, press Ctrl + Alt + Delete in order to access your Task Manager. From this dialogue box, you can end specific tasks. Your Task Manager will indicate which applications are unresponsive, and you can hit “End Task” to close the application.

On Mac, you can achieve the same result by pressing Command + Option + Esc. You will receive a pop-up displaying active applications. Select the unresponsive application and click “Force Quit.”

 

Slow or poor internet connection

There’s nothing more disruptive than a slow or poor internet connection. When you encounter this issue, minimize downtime with this quick fix.

Your wireless internet connection is supported by a router. Restart your router by unplugging its power source for 30 – 60 seconds. Then, plug the router back in. You will notice it may take a few minutes before you have a stable internet connection. If this does not work, try restarting your computer and checking your connection again.

You may also consider clearing your browsing history and cache. A collection of cookies and cache could be slowing specific sites. Every internet browser is different, but you can easily clear your cache in your general settings.

 

Slow computer performance  

Is your system underperforming? There could be several reasons for this! Before calling IT, there are a few things you can try in order to improve the speed of your computer.

If you have too many windows or programs open and running at once, this could be affecting your computer’s performance. Close any windows or programs you are not using. If your computer is full of downloads, try deleting any files you no longer need and empty your trash bin. This will likely improve your computer’s performance, but it also wouldn’t hurt to restart your computer.

If this issue persists, we recommend calling IT, as you may have a virus that is affecting your system.

 

 

Struggling to troubleshoot your tech issues? Minimize the downtime spent searching for solutions and outsource IT support with WesTec Services! Interested in learning more? Contact us today!

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PC vs. Mac: Which is the Right Option for Me? - WesTec Services

PC vs. Mac: Which is the Right Option for Me?

The PC vs. Mac debate has the tech world divided. Whether it’s PC or Mac, users are loyal to their system. This begs the question: which system is better? What are the pros and cons of each system? WesTec Services has created a breakdown for each computer:

PC

One of the most obvious benefits to purchasing a PC is the price. PCs not only offer a wide range of products, but these products are more affordable than Mac products. According to VoltCave, a standard PC in 2021 costs anywhere from $500-$1000. Meanwhile, a Mac starts at $1299.

PCs also offer better hardware and configuration than Mac products. Boasting superior hardware and graphics cards, a PC is the better option for someone with interests in gaming. 

PCs use Windows operating systems, which allows users more freedom to customize and modify their system’s functionality and storage. Since Windows is the most commonly used operating system, there is more compatible software available for PCs.

Mac

Apple is known for their user-friendly, intuitive systems, making Mac computers the obvious choice for beginners. Meanwhile, PCs using Windows operating systems come with a bit of learning curve.

Though superficial, Mac is the preferred choice for its sleek appearance, as Mac products are more aesthetically pleasing than most PCs. For those with iPhones, iPads, or iPods, Mac’s easy multi-device integration allows its users to seamlessly sync all their Apple products together. When integrating devices, users can place calls and send iMessages directly from their computer, and easily access/share files directly from their devices. 

Additionally, Mac systems boast clear, built-in “Retina” displays. Therefore, these systems are ideal for those who require superior visual elements, such as graphic designers and artists.

 

When choosing between PC and Mac, it’s important to understand that not one system is better than the other — you simply must consider what system meets your needs and budget! Regardless of what system your company favors, WesTec Services is here to provide superior IT support. Interested in learning more about our Managed Services or IT Consulting? Contact us today!

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4 Things Your IT Support Team Wants You to Know - WesTec Services

4 Things Your IT Support Team Wants You to Know

For many computer novices, IT protocol is widely misunderstood. Given the complexity of some of these procedures, computer users are left feeling frustrated with IT support. However, IT is only here to help! Here are 4 things your IT support team wants you to know:

 

Your network is being monitored

Whether you have an internal IT department or you outsource your IT support, there is a chance that your network is being monitored around the clock. This often does not occur to many people. Therefore, you should avoid storing personal information or searching sensitive material on your work computer. If you wouldn’t want your boss or coworkers seeing it, it’s safe to say it shouldn’t be on your work computer.

 

IT has to assume you have zero tech knowledge

In order for your IT support team to assist you in resolving issues, they must first assume you have very little knowledge of computers. This means they will offer simple solutions to start. For someone with a basic understanding of computer functions, it may be frustrating to be asked, “Have you tried restarting your computer?” These questions seem like no-brainers, but IT wants to find the solution to your problem as quickly and efficiently as possible. If there’s a quick fix, they can find this solution by asking basic questions.  

They’re not magicians

For IT professionals with years of knowledge and experience, most tech issues will have easy, obvious solutions. However, that does not mean IT won’t encounter issues from time to time that require a little more thought and effort. Be patient with IT — they want to find a solution to your problem just as badly as you do. Remember, they’re people, not miracle workers.

 

Suggestions are meant to help you, not make your job harder

There’s a reason IT recommends you update your passwords regularly and perform program updates — they want to ensure your computer is secure and performing as it should be! When you take these suggestions seriously, you spend less time on the phone with IT resolving issues that could have been avoided to begin with; less time on the phone with IT means less downtime.

 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

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5 Facts About Data Loss and Recovery - WesTec Services

5 Facts About Data Loss and Recovery

5 Facts About Data Loss and Recovery - WesTec ServicesEven the “smartest” devices fail sometimes, and when this occurs, your business is at risk for data loss. This can be catastrophic for productivity and revenue. Therefore, it is crucial that businesses implement a data recovery strategy. Here are five facts you need to know about data loss and recovery:

 

78% of data loss is a result of system failure or malfunction

You heard that right — well over half of data loss is a result of system failure! System failure is unpredictable, meaning that it is beyond human control. The only safe way to prevent data loss of this kind is be proactive and prepared for the unexpected.

 

60% of companies that experience data loss will go out of business within six months

In 2021, we rely on technology for almost everything. Businesses often store important or confidential information in their computer systems with no physical copies for backup. When disaster strikes, companies have a lot more to lose than just their data. In fact, 60% of companies that experience this loss will go out of business within six months. 

 

50% of backup restores fail

5 Facts About Data Loss and Recovery - WesTec ServicesBacking up your files is one of the best ways to ensure your data is safe if system failure were to occur. However, data backup is not as simple as backing up your files one time! Half of all backup restores fail. Therefore, you must regularly backup your files on several devices and servers.

 

1 in 5 businesses do not have a recovery plan

In an effort to cut costs, many businesses have no data recovery plan in place — as many as 1 in 5! However, not having a plan can actually be more costly, as data loss often results in downtime and even closures. Preparation and taking preventative measures is the only way to safeguard your systems and business.

 

96% of businesses with a recovery plan fully recover

It’s no surprise that businesses that develop and implement a data loss recovery plan are far more likely to recover after disaster. Are you prepared?

WesTec Services wants to help you safeguard your data! The professionals at WesTec Services specialize in data backup and recovery, and serve firms all across Houston. Don’t put your business at risk by being ill-prepared — schedule a call with one of our professionals today! 

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Mobile Security Threats

Most technology users are aware of the need to protect their devices but fail to understand that the mobile device can be a much bigger, and different, risk than a work desktop computer. Learn more about mobile security threats and how you can avoid them:

 

Is mobile security important?

While many people choose easy passwords or fail to password-protect their phone at all, mobile devices are a host to some of our most personal and sensitive data. Most users keep passwords, credit cards, and personal information all in their phones, a gold mine of information for any cyber-criminal. Protecting your cell phone is more important now than ever due to the increase of valuable data we store on it as well as the increase in mobile security breaches and cyber-criminals. 

Mobile Security Threats - WesTec

Mobile Security Breaches 

Mobile security breaches are completely different from desktops. On mobile phones, there is not much need to log on, especially if the user does not have a password. Furthermore, most times apps are constantly running in the background and do not require passwords to access all of your different accounts. 

Secondly, most mobile users are less likely to check the validity of a link before it is clicked on. The small phone screen makes it difficult to see an entire link and pages often show up differently or incorrectly on mobile. This makes it much easier for fake links and phishing schemes to attack your phone and threaten your security. 

 

How to Protect Your Information

A key part of avoiding mobile security threats is understanding what apps are tracking your information and which information they are using. Many apps use information such as pictures, contacts, and internet data to make decisions about what to show you. It is important that users understand how their information is being used. 

Mobile Security Threats - WesTec

Another security recommendation is to avoid malicious apps. There are third-party app stores available on the internet with many different offerings but it is recommended that you only buy from official app stores like Apple or Google Play. These app stores are much more closely monitored and therefore safer than apps downloaded from deep in the Web. 

 

If possible, avoid using public wifi networks. Using unsecured public WiFi can give people the opportunity to intercept your information and easily gain access to it. If you must use public WiFi, download a VPN. A VPN, or virtual private network, creates a private network from the public internet, allowing you to establish an encrypted and secure connection while accessing the public internet. 

 

Mobile security threats are very real and can very dangerous to the privacy of your personal information. Choose a business technology provider that you can trust. WesTec offers many different services, from IT consulting to smartphone support. For more information, visit our website or contact us today.

 

 



Westec- Tips for Safe Computing

Helpful Tips for Safe Computing

As our society leans more on technology, the opportunities for threats to interfere continue to increase. Safe computing requires more user awareness than ever before as well as maintenance of passwords and data security.

Here are a few tips on how you can keep your information safe online:

 

Secure your passwords. 

Password hacking is the easiest way for anyone to access your information and cause damage. Switch up your password on each website you use, store them in a safe place, and be sure to change them frequently for the most security. Include both uppercase and lowercase, symbols, and numbers for the most difficult-to-guess passwords.

 

Automatically download important updates.

Updates such as MacOS are critical to the integrity of your computer and should therefore be completed as soon as they become available. Adjust your updates in settings to download automatically.

 

Never access sensitive websites on public WiFi.

Westec - Safe Computing

Your data could be easily copied or stolen on a sensitive network. In addition, do not access or share sensitive data on unreliable networks. 

 

Be aware of phishing attempts. 

Never open an email from someone you do not know. If there is a link or document attached in the email, absolutely do not open it. Hackers often use this to automatically download malware onto your computer when opened and to access your information or ruin it altogether.

 

Back up your important information onto an external drive. 

Whether it be a full backup hard drive or a flash drive, secure sensitive data onto a protected drive in case of emergency and for extra protection. 


Don’t let yourself become the next hacked credit card or identity theft. Practice safe computing and protect your valuable information with the security it deserves. WesTec Services is a trusted and experienced IT services provider located in the Houston area. Allow us to keep your data safe by giving us a call today or visiting our website.

Trends - Westec - 12312020

4 Emerging Technology Trends To Expect in 2021

With every year that passes, we make more and more advancements in technology. Here are a few technology trends in 2021 that you can expect to see:

Robotics, Drones, Vehicle Automation

In recent years, we have seen a steady increase in the use of robotics in the4 Emerging Technology Trends You Can Expect to See in 2021 - WesTec
care and living sectors. This is meant to cut down on the need for human labor and to make jobs easier for people to complete. We expect to see a rise in robots and drones as a tool used by humans to streamline processes, not to replace human jobs altogether. 

5G 

With 5G, our opportunities for connectivity and internet use continue to expand. Services could include increased usage of cloud technology, making technology including virtual reality and gaming networks available from anywhere. This removes the need for stationary consoles and could make our world even more mobile than ever before. 

4 Emerging Technology Trends You Can Expect to See in 2021 - WesTecExtended Reality

While virtual reality is known to be when a user enters a completely virtual environment through technology, augmented reality is when it is used to view the real world. Both of these make up the category of extended reality and are expected to become even more prevalent in 2021. ER tools have been used mainly for recreational purposes in the past but can also be used in medicine and education to solve problems in creative, new ways. As more data becomes available, we will make use of this new technology to sort out new solutions and information within it. 

Artificial Intelligence

Lastly, AI is and will continue to be one of the biggest trends we see follow us into 2021. The use of Big Data will continue to increase as information is collected from more sources, requiring the use of artificial intelligence to process and sort out the solutions within them. 

Artificial Intelligence allows us the ability to visualize and understand patterns in customer behavior and other activities that take place online. As we progress, we expect an increase in the number of tools and our ability to analyze this data and pull better insights and conclusions. 

 

With all of these possibilities for technology trends in 2021, you need an IT Support Team that can keep up with the changes. Here at WesTec Services, our professionals are trained and tested to ensure we can meet the ever-changing marketplace and advances in technology. Give us a call today or learn more on our website to see how WesTec can help you. 



Benefits of an Access Control System for Your Business - WesTec Services

Benefits of an Access Control System for Your Business

As a business, you have assets to protect. Therefore, you need a high-quality security system that protects against external and internal threats, and provides peace of mind. Here are a few ways an access control system could benefit your business:   

Restricts access to certain areas

Transitioning from using traditional building keys to key cards with an access control system allows you to control the flow of traffic within your facility. Key cards can be customized to each employee and their needs. With key card customization, you can control who has access to certain areas. This is especially beneficial for offices or rooms that store personal and confidential information.  

Monitors and tracks who enters the building

With an access control system, you are able to monitor who enters your facility. When one of your employees scans their key card, the system creates time stamps and records the location of entry and details about the entrant. If an issue arises, you can easily reference this information.  

Provides flexibility and convenience

Business can be unpredictable. With deadlines to meet and last-minute projects to complete, working overtime may be necessary. With an access control system, employees can work outside of regular business hours. With customizable key cards, your employees can access the facility at all hours of the day. Additionally, key cards can be deactivated at any time. If an employee is terminated or loses their key card, you can deactivate their card with ease.      Access Control Systems allow a building owner to have complete control over their Houston-based facility, using technology such as ID key entries, fingerprinting scanners, and video monitoring. Interested in learning more about these systems? Contact WesTec Services today!   Do you find our blog posts to be beneficial and informative? Follow us on Facebook, Twitter, and LinkedIn, so you don’t miss an update!

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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