Due to the recent pandemic, more people are choosing to work remotely. In fact, studies have shown that by the year 2025 more businesses will go fully remote. Although this is good for some businesses, people are voicing their concerns about the decrease of productivity from working from home. Here are some tips to increase productivity by using virtual collaboration when working remotely:
What is Virtual Collaboration?
Virtual collaboration is any effort to collaborate or communicate with others who are not physically present. This includes different applications, instant messaging software, and video calls or conferencing platforms.
Collaboration Software
Collaboration software is one of the most effective tools you can use when working remotely. This allows you to work with one another on different projects in real time. This also helps connect the workplace and builds internal relationships. Popular softwares that help with collaboration are:
Video Chat services such as Zoom or Skype
Instant Messaging
Productivity Apps that track tasks or time
When these softwares are used, workers will have more motivation and remain productive.
Centralize Communication
Communication is a big part of working remotely, but one issue many people have is finding information for their work or projects. One way to resolve this issue is to invest in a centralized information system that allows for workers to find all the information necessary for their work. Popular systems include Google Drive and RingCentral. This will keep all information secured and accessible for remote workers.
Leadership
It is no surprise that leaders of businesses or companies are always watched. Workers will usually follow the footsteps of their leaders in many situations, including working remotely. It is a good idea to have leaders also work remotely and do all of their tasks efficiently to motivate employees to do the same. It gives employees the opportunity to work alongside superiors and give them a sense of normalcy. This is also a good time to place employee incentives. By implementing this, employees will have the right motivation to complete their tasks.
Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter.
It’s hard to believe we are already halfway through 2021! It’s been a whirlwind year thus far, but we have seen many advancements in business technology. As remote work becomes the new normal, businesses everywhere have begun adopting new technology and software to make this transition easier. Here are a few small business tech trends that have proven to be revolutionary this year:
AI-Operated CRMs
In 2021, small businesses everywhere are looking to streamline their work with CRM software. AI-operated CRMs (Customer Relationship Management) allow businesses to effectively identify, track, and target leads through automated campaigns. Businesses have found that CRMs are a more effective approach to their sales processes, as this software produces more personalized customer engagement.
Remote Onboarding
Since the pandemic, many industries are making the switch to remote work. As smooth and successful as this transition has been for some, remote work may become a more long-term option. Now, businesses are implementing remote onboarding software to simplify and expedite the hiring process. This new software is more convenient and cost-effective than traditional hiring processes.
Centralized, Comprehensive HR Software
Remote work provides so much ease and convenience for employees and executives alike. However, with limited human-to-human contact, HR departments have had difficulty keeping up with the needs of their employees. With the introduction of centralized HR software, HR professionals can automate daily processes and store data. This software will also improve performance management and employee communication.
At WesTec Services, business technology is our specialty. From Managed Services and Network Installation to IT Consulting and more, we’re your one-stop shop. From computer hardware and software to telephone systems and integrated security, we’ll make it all work seamlessly together.
With the rise of COVID-19, cloud-based remote work has become increasingly popular and necessary. With new and emerging cloud-based technology comes new cybersecurity threats, like “cloud jacking.”
What is cloud jacking?
Cloud jacking occurs when a hacker steals the information of a cloud account holder and gains access to the server. Hackers often use this act as a means to conduct criminal activities, such as identity theft.
Because businesses often store confidential, sensitive information on cloud servers, they are major targets for cloud jacking. When it relates to sensitive information, these kinds of security breaches can be devastating for a business’ clients, partners, and reputation. Cloud jacking is not simply a one-time offense, as it creates a web of victims.
How do I protect myself against cloud jacking?
There are several things you can do to protect your business, clients, and partners from falling victim:
Require strict, multi-factor user authentication
Limit internal access to your cloud server
Perform background checks before granting anyone access to your cloud server
Backup all data stored on the server, in the event that there is data loss
Use encryption to secure all data before storing on your server
Require all users to create strong, secure passwords
Here are the properties of a strong password:
The longer, the better
A combination of lowercase and uppercase letters
Numbers and symbols
Avoid words or terms that could be easily linked to your identity
The professionals at WesTec Services want to help you protect your network and business. We provide vital business technology and consulting services that can be tailored to your needs and budget. Interested in learning more? Contact us today!
As we make new advancements in internet technology, hackers are getting smarter! Therefore, it is crucial that you stay informed on emerging cybersecurity threats. WesTec Services has compiled a list of cybersecurity threats to be aware of:
Cloud Jacking
As remote work has become more popular and necessary as a result of COVID-19, cloud jacking has become more prevalent. Cloud jacking occurs when a hacker gains access to your cloud server. Often, hackers will hijack cloud accounts to steal identities and conduct unauthorized or illegal activities. Cloud jacking should not be taken lightly, especially if you store sensitive, confidential information on your cloud server.
Endpoints
In the past, centralized security measures were enough to protect a network from security breaches. However, the introduction of mobile phones and laptops posed new security threats — and brought awareness to security vulnerabilities (or “endpoints”). Using encryption, endpoint security seals any vulnerabilities in a network’s connection. This additional layer of security protects against threats if an infected device connects to the network. However, with the rise of remote work, we are seeing an increase in endpoint interception, as many are using mobile devices and laptops on networks that are not secure.
Phishing
Phishing is still alive and well in 2020! Hackers are now targeting small businesses with spam emails. These emails will appear to be from companies that sell a product or service that may be of interest to small businesses — and of course, upon the user clicking a link or downloading a file, their computer has been infected. Furthermore, some emails will provide a link that prompts the user to enter their log-in credentials for a familiar website, while even displaying a reCaptcha security pop-up to appear more credible and secure.
It is important to use the internet with care. Cybersecurity threats can cause a variety of issues for your business, ranging from system failure to productivity loss. At WesTec Services, we believe there is power in educating yourself. As a business owner, you should familiarize yourself with potential threats and educate your employees on internet safety. Have questions about cybersecurity? Contact us today!
As business continues to shift towards long term remote work practices, our tendency to fall for phishing scams has risen exponentially. While many businesses used to have one or two locations, workers are now spread out all over the country, working from their home phones and computers. While we now see more screen sharing services and video conferencing, a lot of these newer services are still perfecting their security measures. Here are a few changes businesses can make to protect company security during remote work conditions:
Use video conferencing passwords
Video conferencing apps such as Zoom or WebEx have had security breaches in the past, random people joining a call without invitation and “bombing” it. Many of these services have already made improvements to prevent this, but when possible, enable a meeting password and share it only with those welcome on the call.
When possible, protect equipment and increase security
Many employees do not have the necessary equipment at home, such as computers and monitors, to work as efficiently in the office. By allowing employees to bring home computers from the office or providing them with security for their home computers, the business can feel more confident in the security of their data. It is also common that home computers lack the security measures of work equipment, making them easier for hackers to access and leak valuable information. Whether you are using company equipment or your own, talk to your company and discuss how to best protect sensitive company data from your home.
Be cautious opening emails
With basically all office communication occurring now through email, employees are much more active, and most likely responsive, on their inboxes. This provides more opportunities for phishing scams to sneak in and imitate legitimate people or companies.Use caution when opening emails from unknown addresses, and if it seems unsafe, never click on a link or download. While transitioning to remote work may be difficult, the security of your data does not have to be. WesTec Services have been providing technology services for over 20 years. To discuss your IT, business telephone, or video security needs, contact WesTec today.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
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2916 West TC Jester Blvd.,
Suite 104
Houston, TX 77018
2916 West TC Jester Blvd.,
Suite 104
sales@westecservices.net