(713) 682-4000 sales@westecservices.net

Cookies and Privacy: What “Terms” Are You Accepting?

5 Risks of Cloud Computing

How to Develop a Hardware Refresh Cycle

The Most Common Causes of Data Loss

Contact Centers: Cloud-Based vs On-Premises

The Dangers of Shadow IT Projects

Upgrading your Telecom System: Making the Switch to Switchvox

Why You Should Have a Database Management System

Best Video Surveillance Systems for 2022

Smart Shopping

Posts Tagged ‘hardware’

Cookies and Privacy: What “Terms” Are You Accepting?

It’s common to jump on a website and immediately see a pop-up regarding accepting cookies, and can even be mandatory if you wish to continue to the site. But have you ever truly understood what exactly you’re accepting? Cookies and privacy terms can vary website to website, but here’s what you should know before you make the click.

What Are Cookies?

Cookies allow websites to remember and store information when you use their site. This information can include your name, your login, your purchase history, and more. Depending on what site you visit, it may or may not be wise to accept cookies. Some sites enforce the use of cookies to produce a better experience for the user. This can include personalizing the site based on your preferences and to save your desired items for later. Some cookies are placed by advertisers, which is considered a third party to the site. In this instance, you may want to install safety software to prevent private information from being stolen. The privacy terms you are accepting are there to let you know that the site is transparent about data tracking. So if this concerns you, be sure to read over the conditions before allowing cookie usage. 

When To Say No

While most websites use cookies to create a better experience, there are plenty of reasons to be cautious. If you notice a website is not encrypted, it means there is very little protection for your information. If you are able to catch that the cookie agreement is for third parties, refrain from accepting them. This can allow your data to be stolen, sold, and more vulnerable to hackers. Finally, if you are entering in personal or banking information, do not allow cookies to be used. It is always better to be safe than sorry when it comes to your data.

It can be hard to differentiate between a trustworthy or an untrustworthy site, so always pay attention to what terms you accept. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!

5 Risks of Cloud Computing

 

Cloud computing and storage has increased in popularity. It has many benefits including security and effectiveness, but with time, cloud computing has become vulnerable to many risks. Here are five risks of cloud computing:

 

1.Misconfigured Settings

With many people using cloud computing, there is often a chance for a misab in the settings. A misconfigured setting is when some of the data stored in the cloud is not protected and it becomes breached. This is all because the purpose of the cloud is to make things fast and convenient and sometimes this causes more information to be less restricted. To fix this setting, it is ideal to check the cloud regularly and check the access permissions. 

2. Poor Data Quality 

When all your data is in the cloud, it can make it easier to overlook some information. Not only that, but when you share information via the cloud, it can make the information vulnerable to hackers and getting lost. To ensure the quality of your data, it’s a good idea to separate your data within categories and put security measures in place. 

3. Employee Training

One of the risks when it comes to cloud computing is not properly training employees on the risks. Most of the time, data is stolen due to phishing scams and security breaches. These can be prevented by teaching employees on how to identify scams. 

4. Security Policies 

Insufficient security policies can hurt all data in the cloud. When a security policy is not correct, it puts so many things at risk. To ensure you have adequate policies, it is important to know who can access the cloud, what data should be in the cloud and what to do when a breach occurs. 

5. Choosing the Provider

 

There are many cloud providers out there, and some aren’t the safest when it comes to storing data. Before determining what provider you want to use, make sure to research all providers. 

 

Are you having trouble with cloud computing? Westec Services can help! Feel free to contact us with any questions or concerns. 

How to Develop a Hardware Refresh Cycle

A hardware refresh cycle is when you upgrade you or your company’s hardware and software as needed. Benefits include saving information, increasing efficiency, and improving safety. Here’s how to develop a hardware refresh cycle:

 

1. Assess Your Hardware Needs 

Any hardware refresh should start with a closer look at your systems. This means knowing what kind of hardware it is, how old it is, and how much storage is used. This will better prepare you for the updates. 

2. Future Needs

After knowing what hardware you have or what it is lacking, you will want to conduct some research and decide what routine updates will be required of your hardware in the future. This is also a good time to locate receipts, and know purchase dates and any warranties you may have. 

3. Disposal of Old Hardware

After assessing your current hardware, you may need to upgrade the system completely. In order to do this, you will want to make sure the hardware company has a warranty program. If they do, you may be able to get it replaced at a lower price. If not, this is when you will want to wipe your system and properly dispose of it. 

4. Different Types of Hardware

You may not know that there are many different types of hardware including, personal computers, central processing units, random access memory, hard disks, internal hard drives, mobile devices, and servers. It is important to choose the right one for you or your business. 

5. Purchase

 

Once you have an idea of what software you want, you can choose to either purchase it or lease it. Both have their pros and cons. For more information on buying vs leasing IT equipment, read here

Keeping your hardware up-to-date will not only increase productivity, but it will also improve your business’ safety. It is important to conduct a hardware refresh cycle regularly. 

Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.

 

The Most Common Causes of Data Loss

Data loss can happen to anyone or any business. It can be frustrating, especially when you aren’t aware of why or how it happened. Most data loss happens when you least expect it. It is important to know when your data is at risk of being lost. Here are the most common causes of data loss:

 

Human Error

We all make mistakes one way or another. When data is lost, most of the time it is due to accidentally deleting information or not backing it up. When this happens, some information can be restored through recycle bins or the internal software file. This is frustrating, but can easily be solved by setting up an automatic backup system. 

Viruses 

Viruses are very common, and are often the culprit of data loss. These pesky viruses can enter your system through unsafe links or downloads. Once they get into your system, they can delete any and all of your information. In order to prevent viruses, there are many guard softwares that will protect your devices. Depending on which guard software you have, it will need to be updated regularly to conduct scans and security checks. Without guard software, you can protect your information by paying close attention to certain emails or downloads that may be sent or presented to you. 

Power Outages 

Power outages can happen anytime, and most outages cause data loss. Similar to human error, it can be prevented by constantly saving your information and backing it up. The trickiest part is that you don’t know when a power outage will happen, so it is important to regularly save your data. However, most of the time when a power outage happens, most systems will automatically save, but you should also take precautions in your own hands. 

Hackers 

Recently, hackers are becoming more common when it comes to data loss. Hackers usually enter your system due to poor quality servers, weak firewalls, or using common passwords. There are many ways to prevent hackers such as strong passwords, safe web searches and guard softwares. Unfortunately, information that is stolen from a hacker cannot be restored, which is why it is important to have effective cybersecurity measures. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

Contact Centers: Cloud-Based vs On-Premises

 

Technology is constantly evolving and with that comes the differences between contact centers. More specifically, the difference between cloud based and on-premises contact centers. Both have their pros and cons, but which one is best for your business? Here out the main differences between contact centers: 

 

Cloud Based

Cloud based contact centers are a way for businesses to be in direct contact with customers, anywhere and everywhere. With it being all linked to the cloud, all data and software can be accessed anywhere. This makes communication with clients more effective. More businesses are making the switch to cloud based technology. 

Pros 

The pros of cloud based contact centers include but not limited to:

  • Easier to Scale
  • Speed
  • Better Integration
  • Reliable 
  • Easy Access

On-Premises

More traditionally, on-premises contact centers use hardware-based settings. This means everything including data, software, and infrastructure stays onsite. Although it is more user friendly, this requires lots of maintenance that can become expensive fast. 

Pros 

Even though some might argue that on-site contact centers are outdated or old fashioned, they still have pros that not even cloud based technology can offer. Pros include: 

  • Maximum Control
  • Data is stored Securely 
  • Only Buy Equipment you Need
  • No Monthly Payments 

Differences  

Both options have their advantages, but which one is better for your business? Both cloud based and on-premises contact centers have the potential to grow your business. On-premises centers have the access to create wait music, transfers and call logging. Cloud based can do the same thing, but in a more advanced way such as live call monitoring and click to transfer. 

Setting up the equipment is another main difference between the two. On-premises locations require time to get licensing, wire the hardware and find supporting items to link the equipment to. Cloud based works directly from the data box or even app. 

 

When it comes to cost, on-premises has a one time cost of all equipment needed. This can be expensive, but it is only one payment. It is also important to know that this technology might need more maintenance and upgrades as you go. Cloud based is cheaper at the beginning, but you will need to enroll in a subscription plan. Depending on what company, you could be paying every time a call comes through the line. 



Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.

The Dangers of Shadow IT Projects

Cloud computing is one the most beneficial ways for businesses to operate, but still creates online threats. Many threats can appear, but Shadow IT can interfere with devices, technology systems, applications and software. Learn about the dangers of Shadow IT and why is it being used: 

 

What is it?

Shadow IT can be described as projects or networks that are managed by outside providers, without prior approval from the IT department. With cloud database popularity, shadow IT is growing and creates vulnerabilities including data leaks and database violations. 

 

Risks

Now that you know what shadow IT is, what are the risks? The main risk is data leaks. Oftentimes when shadow IT is being used, it prevents certain backups from being performed. This means important data could be lost forever. From sending a document to a personal email, to file sharing on the cloud, this makes it possible for shadow IT to intervene and allow the information to be compromised by outside networks that cannot be monitored by the IT department. 

 

These risks can go beyond simply leaking information. Depending on the network, shadow IT can harm financials, internal communications and errors within the system. When systems have access to this vital information, they can duplicate it and cause harm to your business and result in losing money. 

 

Not all networks who use shadow IT are purposely doing it to cause harm, and most of the time big companies use this to increase productivity. Companies who use this include Google Drive, Dropbox and Microsoft Office. It is important to know that even though shadow IT can be beneficial, it still makes companies vulnerable to internal harm and should be dealt with. 

 

Prevention

It can be determined that shadow IT will not be going away soon, which is why educating employees on this issue will be the best prevention plan. Along with knowing the risks, routinely checking your data will help manage and determine if shadow IT is affecting your business. 

Want to know more about shadow IT? WesTec services can help! Feel free to contact us and check out our services to see how we can assist you. Don’t forget to follow us on Facebook, LinkedIn and Twitter for updates.

Upgrading your Telecom System: Making the Switch to Switchvox

As your business grows, your technology should be growing with it. Some technologies, including phone systems should be upgraded to ensure better service that you and your employees deserve. It is time to upgrade your telecom system into a newer, fast and more efficient system such as Switchvox. Here is why you should make the switch: 

Features

Old fashion telecom systems can be confusing, especially when it comes to all the features, or lack of. When businesses get more clients or traffic, they will need to make calls, take messages and transfer clients. Outdated telecom systems will not be able to perform properly. Switchvox systems on the other hand, make it easier for the user to complete all these tasks without being stressed about pre-existing features. 

 

Save Time and Money

Time is money, especially when dealing with equipment that is essential to your business. Old telecom systems take time to do simple tasks, thus decreasing the time and money you have to grow your business. Switchvox systems work at a fast pace and have a larger capacity to perform basic functions. Not only that but older systems could require recurring maintenance unlike newer systems like the Switchvox that grows as your business grows and allows for more flexibility. 

 

Professional Image

Success is what every business wants and in order to do that, they must act the part. When people look for a company to work for, ideally they want someone that is professional and can get a job done. What says professional about a slow, outdated telecom system? Having a Switchvox system improves communication with potential clients and gives them a sense of professionalism. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

Why You Should Have a Database Management System

Almost every device has a database system, but do you know how to best manage it? Database management systems ensure that your system performs to its highest potential while creating a more effective way of logging data. Here are the top reasons why you should start a management system for your databases: 

 

Greater Than Human Knowledge

Technology is advancing quicker than ever, and is becoming smarter and more useful in the workplace. We as humans cannot comprehend everything that a computer can do, and without databases, there are lots of limitations. That is why having this management system is so important, it can solve problems faster than we can and can store loads of crucial information.

 

Automation

Automation is used to perform tasks repetitively, on a schedule that can be difficult when doing it one by one. Management systems can pre-order information and create internal schedules that can be customized for and by the user. While information increases, an effective automation system should increase efficiency and productivity to ensure the best organization. 

 

Questions 

There are many questions that are asked every second of every day. Most of which are answered due to database management systems. Most systems have an internal spreadsheet of answers that save humans time and energy to go search for them in traditional ways. This is accessible for everyone and is used all the time for us to better manage information.

 

Overwhelmed

Even with these types of systems, we can easily get overwhelmed by the information. However, the management system allows the user to focus on the core information rather than the complexities of the little things. Users can easily track and manage their data and time based on their database. 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

 

Best Video Surveillance Systems for 2022

 

Video surveillance systems are one of the most effective ways for protecting and monitoring a space or business. With loads of surveillance services on the market, it can be hard to choose the best one for you. Here are the top video surveillance systems predicted for 2022.

 

Protection 1

Ranked the highest, Protection 1 video surveillance company offers a wide variety of services for many companies and areas. Each hardware can be customized to your specific liking. They include 24 hour surveillance that is protected, leaving the most accurate video data. This data can be located through their mobile application. Pricing is dependent on what plan is chosen, but the only downside is that you must sign a three year contact with every plan. 

 

Blink by Amazon

Blink by Amazon is a user-friendly and cost effective option for surveillance. Popular for their no monthly fee or contracts, this device is becoming more popular for everyday users. Like other popular companies, they also work through an app, however it requires wifi in order to work. 

 

Alibi Security 

Alibi is a system that is usually paired with an already existing company. This simplys upgrades the performance of the system and is considered a hybrid option. You can pair this with the previous system, IP or analog, without changing the camera itself. It allows you to connect the old device with the new system allowing you to still access the data. For pricing, you must contact an Alibi Security representative. 

 

No matter what surveillance system you decide on, it is important to do research and make sure the system is perfect for you. 

 

Let Westec Services help you decide on and install the best video surveillance system for you or your business. We offer our expertise in all IT issues and are willing to work diligently and professionally for all of our clients. Feel free to contact us and check out the  services we offer. 

Smart Shopping

 

Shopping online has many risks that some shoppers fall victim to. Whether it be personal information stolen, wifi breach or virtual viruses, it is important to know how to become a smart shopper and prevent these risks from becoming a reality. Here are some tips to be a smart shopper: 

 

Know What You’re Buying

Popular smart devices can easily help us and make our lives easier, but it is important to know exactly what you want and what risks might be present. Things to know are: 

 

  • Who makes it?
  • What is its purpose?
  • Do you trust the company?
  • Have you read the reviews?

 

All of these things can prevent negative things from happening and make you more aware of what devices you are potentially bringing into your life or home. 

 

Buy Familiar Brands 

To limit the risks of buying alone, it is a good idea to buy from familiar or well known brands. These top brands are more likely to have stronger security on devices that hackers will have a hard time getting into and less likely to have any security breaches. Also, top brands are constantly updating their system and creating a safer place for the devices. Rarely hackers get into the system but when they do, these big companies are quick to fix it and will most likely send out a message to customers making them aware of the threat. It is important to be able to trust the brand or company and feel confident is how they handle these risks. 

 

 Are you having issues with becoming a smart shopper and protecting your information? Westec services can help!  Schedule a call with one of our professionals today!

 

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Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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