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Cyber Security for Startups

Contact Centers: Cloud-Based vs On-Premises

Virtual Collaboration: How to Improve Remote Work Processes

The Dangers of Shadow IT Projects

Upgrading your Telecom System: Making the Switch to Switchvox

Why You Should Have a Database Management System

Best Video Surveillance Systems for 2022

Smart Shopping

Quantum Computing

Future of Algorithms

Posts Tagged ‘technology’

Cyber Security for Startups

Are you interested in creating your own startup? Are you afraid of any cyber risks? Any business, especially startups, are at risk for cyber attacks. These attacks can be detrimental to a business or online presence. It is vital to know what these attackers are looking for and how to protect yourself. Here are some tips to secure you and your startup from cyber attacks:

Account Admin 

Depending on how big your startup is and how many accounts will be online, it is a good idea to have one admin account. This means the one admin account will have the authority to grant access to fellow accounts and ability to download data and software. This will cut back on online vulnerability as only one person will have access to important data. Along with an admin account, you can also unlock certain data and access to different accounts within the startup. For example, you can grant access to the financial department of bank account statements and billing information. Not only will this limit the risk of cyber threats, it will also cut back on time that the admin would have to grant access every time. 

Strong Passwords

Having strong passwords isn’t a surprise when it comes to cybersecurity. But, the top way hackers get into systems is going through weak passwords. In order to stop this, it is recommended that every password should have a capital letter, special characters and numbers. It is also important to never share passwords. 

Multi-Factor Authentication

No matter how strong passwords can be, hackers can still find a way in. Thankfully, more systems are requiring a multi-factor authentication process when logging into an account. This means that even if someone has your password, it can require a phone number or email to fully login. Most online softwares offer this level of security, you just have to authorize it. 

Knowing how to protect you and your startup from cyber attacks is crucial. With selecting admin accounts, strong passwords and multi-factor authentication process, hackers will have a harder time logging into your accounts.

 

Cyber threats can be irritating and hard to effectively prevent them. WesTec services can help you in any way. We offer skilled expertise in all technologies and are ready to help. Contact us for any further information on phishing and how to protect yourself. 

 

 

 

 

 

Contact Centers: Cloud-Based vs On-Premises

 

Technology is constantly evolving and with that comes the differences between contact centers. More specifically, the difference between cloud based and on-premises contact centers. Both have their pros and cons, but which one is best for your business? Here out the main differences between contact centers: 

 

Cloud Based

Cloud based contact centers are a way for businesses to be in direct contact with customers, anywhere and everywhere. With it being all linked to the cloud, all data and software can be accessed anywhere. This makes communication with clients more effective. More businesses are making the switch to cloud based technology. 

Pros 

The pros of cloud based contact centers include but not limited to:

  • Easier to Scale
  • Speed
  • Better Integration
  • Reliable 
  • Easy Access

On-Premises

More traditionally, on-premises contact centers use hardware-based settings. This means everything including data, software, and infrastructure stays onsite. Although it is more user friendly, this requires lots of maintenance that can become expensive fast. 

Pros 

Even though some might argue that on-site contact centers are outdated or old fashioned, they still have pros that not even cloud based technology can offer. Pros include: 

  • Maximum Control
  • Data is stored Securely 
  • Only Buy Equipment you Need
  • No Monthly Payments 

Differences  

Both options have their advantages, but which one is better for your business? Both cloud based and on-premises contact centers have the potential to grow your business. On-premises centers have the access to create wait music, transfers and call logging. Cloud based can do the same thing, but in a more advanced way such as live call monitoring and click to transfer. 

Setting up the equipment is another main difference between the two. On-premises locations require time to get licensing, wire the hardware and find supporting items to link the equipment to. Cloud based works directly from the data box or even app. 

 

When it comes to cost, on-premises has a one time cost of all equipment needed. This can be expensive, but it is only one payment. It is also important to know that this technology might need more maintenance and upgrades as you go. Cloud based is cheaper at the beginning, but you will need to enroll in a subscription plan. Depending on what company, you could be paying every time a call comes through the line. 



Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.

Virtual Collaboration: How to Improve Remote Work Processes

Due to the recent pandemic, more people are choosing to work remotely. In fact, studies have shown that by the year 2025 more businesses will go fully remote. Although this is good for some businesses, people are voicing their concerns about the decrease of productivity from working from home. Here are some tips to increase productivity by using virtual collaboration when working remotely: 

 

What is Virtual Collaboration?

Virtual collaboration is any effort to collaborate or communicate with others who are not physically present. This includes different applications, instant messaging software, and video calls or conferencing platforms. 

 

Collaboration Software

Collaboration software is one of the most effective tools you can use when working remotely. This allows you to work with one another on different projects in real time. This also helps connect the workplace and builds internal relationships. Popular softwares that help with collaboration are: 

  • Video Chat services such as Zoom or Skype 
  • Instant Messaging
  • Productivity Apps that track tasks or time 

When these softwares are used, workers will have more motivation and remain productive. 

 

Centralize Communication 

Communication is a big part of working remotely, but one issue many people have is finding information for their work or projects. One way to resolve this issue is to invest in a centralized information system that allows for workers to find all the information necessary for their work. Popular systems include Google Drive and RingCentral. This will keep all information secured and accessible for remote workers. 

 

Leadership 

It is no surprise that leaders of businesses or companies are always watched. Workers will usually follow the footsteps of their leaders in many situations, including working remotely. It is a good idea to have leaders also work remotely and do all of their tasks efficiently to motivate employees to do the same. It gives employees the opportunity to work alongside superiors and give them a sense of normalcy. This is also a good time to place employee incentives. By implementing this, employees will have the right motivation to complete their tasks. 

 



Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

The Dangers of Shadow IT Projects

Cloud computing is one the most beneficial ways for businesses to operate, but still creates online threats. Many threats can appear, but Shadow IT can interfere with devices, technology systems, applications and software. Learn about the dangers of Shadow IT and why is it being used: 

 

What is it?

Shadow IT can be described as projects or networks that are managed by outside providers, without prior approval from the IT department. With cloud database popularity, shadow IT is growing and creates vulnerabilities including data leaks and database violations. 

 

Risks

Now that you know what shadow IT is, what are the risks? The main risk is data leaks. Oftentimes when shadow IT is being used, it prevents certain backups from being performed. This means important data could be lost forever. From sending a document to a personal email, to file sharing on the cloud, this makes it possible for shadow IT to intervene and allow the information to be compromised by outside networks that cannot be monitored by the IT department. 

 

These risks can go beyond simply leaking information. Depending on the network, shadow IT can harm financials, internal communications and errors within the system. When systems have access to this vital information, they can duplicate it and cause harm to your business and result in losing money. 

 

Not all networks who use shadow IT are purposely doing it to cause harm, and most of the time big companies use this to increase productivity. Companies who use this include Google Drive, Dropbox and Microsoft Office. It is important to know that even though shadow IT can be beneficial, it still makes companies vulnerable to internal harm and should be dealt with. 

 

Prevention

It can be determined that shadow IT will not be going away soon, which is why educating employees on this issue will be the best prevention plan. Along with knowing the risks, routinely checking your data will help manage and determine if shadow IT is affecting your business. 

Want to know more about shadow IT? WesTec services can help! Feel free to contact us and check out our services to see how we can assist you. Don’t forget to follow us on Facebook, LinkedIn and Twitter for updates.

Upgrading your Telecom System: Making the Switch to Switchvox

As your business grows, your technology should be growing with it. Some technologies, including phone systems should be upgraded to ensure better service that you and your employees deserve. It is time to upgrade your telecom system into a newer, fast and more efficient system such as Switchvox. Here is why you should make the switch: 

Features

Old fashion telecom systems can be confusing, especially when it comes to all the features, or lack of. When businesses get more clients or traffic, they will need to make calls, take messages and transfer clients. Outdated telecom systems will not be able to perform properly. Switchvox systems on the other hand, make it easier for the user to complete all these tasks without being stressed about pre-existing features. 

 

Save Time and Money

Time is money, especially when dealing with equipment that is essential to your business. Old telecom systems take time to do simple tasks, thus decreasing the time and money you have to grow your business. Switchvox systems work at a fast pace and have a larger capacity to perform basic functions. Not only that but older systems could require recurring maintenance unlike newer systems like the Switchvox that grows as your business grows and allows for more flexibility. 

 

Professional Image

Success is what every business wants and in order to do that, they must act the part. When people look for a company to work for, ideally they want someone that is professional and can get a job done. What says professional about a slow, outdated telecom system? Having a Switchvox system improves communication with potential clients and gives them a sense of professionalism. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

Why You Should Have a Database Management System

Almost every device has a database system, but do you know how to best manage it? Database management systems ensure that your system performs to its highest potential while creating a more effective way of logging data. Here are the top reasons why you should start a management system for your databases: 

 

Greater Than Human Knowledge

Technology is advancing quicker than ever, and is becoming smarter and more useful in the workplace. We as humans cannot comprehend everything that a computer can do, and without databases, there are lots of limitations. That is why having this management system is so important, it can solve problems faster than we can and can store loads of crucial information.

 

Automation

Automation is used to perform tasks repetitively, on a schedule that can be difficult when doing it one by one. Management systems can pre-order information and create internal schedules that can be customized for and by the user. While information increases, an effective automation system should increase efficiency and productivity to ensure the best organization. 

 

Questions 

There are many questions that are asked every second of every day. Most of which are answered due to database management systems. Most systems have an internal spreadsheet of answers that save humans time and energy to go search for them in traditional ways. This is accessible for everyone and is used all the time for us to better manage information.

 

Overwhelmed

Even with these types of systems, we can easily get overwhelmed by the information. However, the management system allows the user to focus on the core information rather than the complexities of the little things. Users can easily track and manage their data and time based on their database. 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

 

Best Video Surveillance Systems for 2022

 

Video surveillance systems are one of the most effective ways for protecting and monitoring a space or business. With loads of surveillance services on the market, it can be hard to choose the best one for you. Here are the top video surveillance systems predicted for 2022.

 

Protection 1

Ranked the highest, Protection 1 video surveillance company offers a wide variety of services for many companies and areas. Each hardware can be customized to your specific liking. They include 24 hour surveillance that is protected, leaving the most accurate video data. This data can be located through their mobile application. Pricing is dependent on what plan is chosen, but the only downside is that you must sign a three year contact with every plan. 

 

Blink by Amazon

Blink by Amazon is a user-friendly and cost effective option for surveillance. Popular for their no monthly fee or contracts, this device is becoming more popular for everyday users. Like other popular companies, they also work through an app, however it requires wifi in order to work. 

 

Alibi Security 

Alibi is a system that is usually paired with an already existing company. This simplys upgrades the performance of the system and is considered a hybrid option. You can pair this with the previous system, IP or analog, without changing the camera itself. It allows you to connect the old device with the new system allowing you to still access the data. For pricing, you must contact an Alibi Security representative. 

 

No matter what surveillance system you decide on, it is important to do research and make sure the system is perfect for you. 

 

Let Westec Services help you decide on and install the best video surveillance system for you or your business. We offer our expertise in all IT issues and are willing to work diligently and professionally for all of our clients. Feel free to contact us and check out the  services we offer. 

Smart Shopping

 

Shopping online has many risks that some shoppers fall victim to. Whether it be personal information stolen, wifi breach or virtual viruses, it is important to know how to become a smart shopper and prevent these risks from becoming a reality. Here are some tips to be a smart shopper: 

 

Know What You’re Buying

Popular smart devices can easily help us and make our lives easier, but it is important to know exactly what you want and what risks might be present. Things to know are: 

 

  • Who makes it?
  • What is its purpose?
  • Do you trust the company?
  • Have you read the reviews?

 

All of these things can prevent negative things from happening and make you more aware of what devices you are potentially bringing into your life or home. 

 

Buy Familiar Brands 

To limit the risks of buying alone, it is a good idea to buy from familiar or well known brands. These top brands are more likely to have stronger security on devices that hackers will have a hard time getting into and less likely to have any security breaches. Also, top brands are constantly updating their system and creating a safer place for the devices. Rarely hackers get into the system but when they do, these big companies are quick to fix it and will most likely send out a message to customers making them aware of the threat. It is important to be able to trust the brand or company and feel confident is how they handle these risks. 

 

 Are you having issues with becoming a smart shopper and protecting your information? Westec services can help!  Schedule a call with one of our professionals today!

 

Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

 

 

Quantum Computing

 

Quantum mechanics are more powerful than ever. Different from the average computer, quantum computing offers an advanced level of algorithms and benefits that continue to develop and transform. Due to their advancements, they are continuing to grow in popularity and change the way we use technology.  

 

 

What is Quantum Computing?

Quantum computing can be described as a unique set of equations and algorithms that are based on quantum mechanics and physics. They have collective properties including interference, superposition and entanglement that perform tasks such as completing calculations. These unique systems are then introduced to computing making it possible to solve many problems and aid in traditional programming methods. 

 

How does it work?

To understand how quantum computing works, it is important to know the certain elements used including qubits. Qubits are the unit measurement for quantum computing. They have potential to do things differently and can hold lots of information. The quantum system has a house or a storage facility that keeps the qubits and keeps them at a temperature above absolute zero. This is to prevent interference that might happen with the signals. Some systems also use a vacuum chamber to stop internal vibrations.  In order to use them in this type of computing, the system must have a method for transferring signals. This is embedded in quantum systems. More common systems include lasers, microwaves and voltage. Then from the transfer stage, it gets sent to a classic computer that can then read and run the desired program. 

 

Benefits

There are multiple benefits when it comes to this specialized hardware. One being optimization. With the help of quantum computing, researchers can use a specific algorithm that cannot be used with average computers. Not only that but it can then create even more complex systems and equations that aid in online traffic within the system, deliveries and energy storage. Another benefit is searching online. With the help of this computing, it can sort through lots of data and present the desired results that classic commuters and algorithms can’t do. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

Future of Algorithms

Algorithms are one of the most used technologies in the world. They are used for anything and everything, including cell phones, computers, security systems and more. Businesses also use algorithms for a better success rate and improve their optimization. Here’s how businesses are using algorithms.  

Human Resources

Algorithms are most used in the human resource field. Certain algorithms sort people or items into categories that can later be used by the business. This is also used in popular job posting websites. They can easily sort through candidates based on specific qualifications the job has put in place. Overall, with the help of algorithms, this leads to more efficiency and productivity in all work fields. 

 

Healthcare

Algorithms can soon find themselves in the healthcare industry. With them, doctors can easily input symptoms into the system and find the right medication or treatment for the illness. Not only that, but it can track and categorize patients that make it easier for doctors to pull records. Algorithm programs specifically for this have already made their way to the healthcare field and can be used with other technologies such as artificial intelligence making a more advanced healthcare system. 

 

Internet

Have you ever opened a social media app and seen an advertisement for something you recently looked up or interested in? That is a result of an algorithm. They take into account anything you have looked up, liked, or typed and put it through a filter system that shows certain information, items or advertisements that are catered to you. This is the most popular way algorithms are used. 

 

It is also important to know that everyone has access to algorithms and correlating data. From big, well known companies to small start up businesses, algorithms can be used and be beneficial for all. 

 

Want to know more about how algorithms can help your business? WesTec services can help! Feel free to contact us and check out our services to see how we can assist you. Don’t forget to follow us on Facebook, LinkedIn and Twitter for updates.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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