If you work on a computer all day long, you’re likely to encounter tech issues. At WesTec, we believe knowledge is power. Therefore, we have compiled a list of a few quick fixes to common tech issues:
Unresponsive applications
For a number of reasons, you may receive a dialogue box stating that the application you are trying to use is unresponsive. This issue will prevent you from using the application and will likely slow the performance of your system. Fortunately, there’s no need to call IT support, as this issue has an easy fix!
On PC, press Ctrl + Alt + Delete in order to access your Task Manager. From this dialogue box, you can end specific tasks. Your Task Manager will indicate which applications are unresponsive, and you can hit “End Task” to close the application.
On Mac, you can achieve the same result by pressing Command + Option + Esc. You will receive a pop-up displaying active applications. Select the unresponsive application and click “Force Quit.”
Slow or poor internet connection
There’s nothing more disruptive than a slow or poor internet connection. When you encounter this issue, minimize downtime with this quick fix.
Your wireless internet connection is supported by a router. Restart your router by unplugging its power source for 30 – 60 seconds. Then, plug the router back in. You will notice it may take a few minutes before you have a stable internet connection. If this does not work, try restarting your computer and checking your connection again.
You may also consider clearing your browsing history and cache. A collection of cookies and cache could be slowing specific sites. Every internet browser is different, but you can easily clear your cache in your general settings.
Slow computer performance
Is your system underperforming? There could be several reasons for this! Before calling IT, there are a few things you can try in order to improve the speed of your computer.
If you have too many windows or programs open and running at once, this could be affecting your computer’s performance. Close any windows or programs you are not using. If your computer is full of downloads, try deleting any files you no longer need and empty your trash bin. This will likely improve your computer’s performance, but it also wouldn’t hurt to restart your computer.
If this issue persists, we recommend calling IT, as you may have a virus that is affecting your system.
Struggling to troubleshoot your tech issues? Minimize the downtime spent searching for solutions and outsource IT support with WesTec Services! Interested in learning more? Contact us today!
The PC vs. Mac debate has the tech world divided. Whether it’s PC or Mac, users are loyal to their system. This begs the question: which system is better? What are the pros and cons of each system? WesTec Services has created a breakdown for each computer:
PC
One of the most obvious benefits to purchasing a PC is the price. PCs not only offer a wide range of products, but these products are more affordable than Mac products. According to VoltCave, a standard PC in 2021 costs anywhere from $500-$1000. Meanwhile, a Mac starts at $1299.
PCs also offer better hardware and configuration than Mac products. Boasting superior hardware and graphics cards, a PC is the better option for someone with interests in gaming.
PCs use Windows operating systems, which allows users more freedom to customize and modify their system’s functionality and storage. Since Windows is the most commonly used operating system, there is more compatible software available for PCs.
Mac
Apple is known for their user-friendly, intuitive systems, making Mac computers the obvious choice for beginners. Meanwhile, PCs using Windows operating systems come with a bit of learning curve.
Though superficial, Mac is the preferred choice for its sleek appearance, as Mac products are more aesthetically pleasing than most PCs. For those with iPhones, iPads, or iPods, Mac’s easy multi-device integration allows its users to seamlessly sync all their Apple products together. When integrating devices, users can place calls and send iMessages directly from their computer, and easily access/share files directly from their devices.
Additionally, Mac systems boast clear, built-in “Retina” displays. Therefore, these systems are ideal for those who require superior visual elements, such as graphic designers and artists.
When choosing between PC and Mac, it’s important to understand that not one system is better than the other — you simply must consider what system meets your needs and budget! Regardless of what system your company favors, WesTec Services is here to provide superior IT support. Interested in learning more about our Managed Services or IT Consulting? Contact us today!
For many computer novices, IT protocol is widely misunderstood. Given the complexity of some of these procedures, computer users are left feeling frustrated with IT support. However, IT is only here to help! Here are 4 things your IT support team wants you to know:
Your network is being monitored
Whether you have an internal IT department or you outsource your IT support, there is a chance that your network is being monitored around the clock. This often does not occur to many people. Therefore, you should avoid storing personal information or searching sensitive material on your work computer. If you wouldn’t want your boss or coworkers seeing it, it’s safe to say it shouldn’t be on your work computer.
IT has to assume you have zero tech knowledge
In order for your IT support team to assist you in resolving issues, they must first assume you have very little knowledge of computers. This means they will offer simple solutions to start. For someone with a basic understanding of computer functions, it may be frustrating to be asked, “Have you tried restarting your computer?” These questions seem like no-brainers, but IT wants to find the solution to your problem as quickly and efficiently as possible. If there’s a quick fix, they can find this solution by asking basic questions.
They’re not magicians
For IT professionals with years of knowledge and experience, most tech issues will have easy, obvious solutions. However, that does not mean IT won’t encounter issues from time to time that require a little more thought and effort. Be patient with IT — they want to find a solution to your problem just as badly as you do. Remember, they’re people, not miracle workers.
Suggestions are meant to help you, not make your job harder
There’s a reason IT recommends you update your passwords regularly and perform program updates — they want to ensure your computer is secure and performing as it should be! When you take these suggestions seriously, you spend less time on the phone with IT resolving issues that could have been avoided to begin with; less time on the phone with IT means less downtime.
WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.
With emerging technology, comes a major learning curve. For many, it’s difficult to even keep up! No worries — WesTec has got you covered and our IT support professionals are keeping it simple. Here are 6 things every computer user should know how to do in 2021:
Setup Your Wireless Network
If computer users must know one thing, it should be how to setup a wireless network and resolve wifi issues. A wireless connection is supported by a router; this router must be plugged in for users to access the internet. Most routers have several lights on the front that indicate the strength of the connection. If these lights are not on, the user should unplug and reset the router. Your computer will also indicate whether you are connected to the wireless network. On PC, the status of your connection can be found in the bottom right corner. On Mac, it can be found in the upper right corner.
Perform a Data Backup
System failure and natural disaster often strike with little to no warning. Therefore, it is crucial you know how to perform regular data backups. You can backup important data and files on flash drives and external hard drives. PC and Mac also offer software and servers that you can use to backup your data.
Install Antivirus Software
According to InfoWorld, 30% of computers in the United States are infected by some type of virus. Therefore, antivirus software is a must! Any IT professional would be happy to install your anti-virus software, but this process is actually pretty beginner-friendly. Antivirus software, like McAfee and Norton, can be downloaded directly from the internet and installed with ease. Dialogue boxes will walk you through the installation process.
Basic Troubleshooting
IT support professionals troubleshoot computer issues all the time, but it doesn’t hurt for a computer user to know basic troubleshooting skills. If your programs are failing or you are encountering an issue you cannot resolve, you must troubleshoot. Troubleshooting will identify what the problem is. To troubleshoot on PC, open your Start menu, then select “Settings” > “Update & Security” > “Troubleshoot.” On Mac, open your Apple menu and select “Restart.” Then, press and hold the “D” key while your Mac restarts. A screen with a list of languages will appear. Select your language of choice and your computer will begin running diagnostics.
Change Basic Settings
If you own a computer, you must know how to change your settings. Whether it’s adjusting sound levels or connecting a printer, knowing how to change basic settings comes in handy. On PC, open your Start menu and select “Settings” or “Control Panel” to make these necessary adjustments. On Mac, simply select the Preferences application, which can be found on your Dock.
Access Task Manager
If your computer is slow or unresponsive, you may have too many active programs open or a specific program has failed. Before calling your IT support team, try accessing your computer’s Task Manager. The Task Manager allows you to view active programs and force quit specific programs if necessary. On PC, you can access the Task Manager by holding Ctrl + Alt + Delete. On Mac, hold Command + Option + Esc.
It’s helpful to know how to perform a few basic computer tasks, but if you’re just not tech-savvy, WesTec Services can help! We offer a variety of IT support services that can be tailored to your needs. Interested in learning more? Contact us today!
Maintaining your computer’s health requires regular care and maintenance. Here are a few things you can do to protect the health of your computer on a daily basis:
Routine deep cleans
You would be surprised by the number of files that collect on a computer over time. Too many files and programs can actually affect a computer’s load speed and overall performance. Therefore, it is crucial that you perform routine deep cleans on your system. Delete any files that you no longer need and are simply taking up space. If there are files you would like to keep, store these on an external hard drive (and back this drive up) before removing the files from your system.
Download security updates
You’ve likely received notifications to download new security updates and declined for the sake of time and convenience. If you do not regularly download security updates, your computer may be vulnerable to hacking. These updates work to “patch” any holes in your computer’s security. Without these updates, hackers can intercept your security and access your information, files, programs, etc.
Install and update antivirus software
Viruses and malware can affect your computer’s overall performance, which can disrupt productivity. Therefore, it is important that you install an antivirus software and update this software regularly. Antivirus software will scan your computer for existing viruses, resolve these issues, and block more viruses from infecting your computer.
When you fail to perform routine deep cleans and maintain your antivirus and security software, your computer is at risk of system failure. At WesTec Services, we understand it can be easy to forget to do these things. Don’t neglect your computer any longer — outsource IT support with WesTec Services! From IT consulting services and network installation to backup & disaster recovery, we’ve got you covered. Protect your computer’s health with WesTec Services. Contact us today!
As our society leans more on technology, the opportunities for threats to interfere continue to increase. Safe computing requires more user awareness than ever before as well as maintenance of passwords and data security.
Here are a few tips on how you can keep your information safe online:
Secure your passwords.
Password hacking is the easiest way for anyone to access your information and cause damage. Switch up your password on each website you use, store them in a safe place, and be sure to change them frequently for the most security. Include both uppercase and lowercase, symbols, and numbers for the most difficult-to-guess passwords.
Automatically download important updates.
Updates such as MacOS are critical to the integrity of your computer and should therefore be completed as soon as they become available. Adjust your updates in settings to download automatically.
Never access sensitive websites on public WiFi.
Your data could be easily copied or stolen on a sensitive network. In addition, do not access or share sensitive data on unreliable networks.
Be aware of phishing attempts.
Never open an email from someone you do not know. If there is a link or document attached in the email, absolutely do not open it. Hackers often use this to automatically download malware onto your computer when opened and to access your information or ruin it altogether.
Back up your important information onto an external drive.
Whether it be a full backup hard drive or a flash drive, secure sensitive data onto a protected drive in case of emergency and for extra protection.
Don’t let yourself become the next hacked credit card or identity theft. Practice safe computing and protect your valuable information with the security it deserves. WesTec Services is a trusted and experienced IT services provider located in the Houston area. Allow us to keep your data safe by giving us a call today or visiting our website.
With every year that passes, we make more and more advancements in technology. Here are a few technology trends in 2021 that you can expect to see:
Robotics, Drones, Vehicle Automation
In recent years, we have seen a steady increase in the use of robotics in the care and living sectors. This is meant to cut down on the need for human labor and to make jobs easier for people to complete. We expect to see a rise in robots and drones as a tool used by humans to streamline processes, not to replace human jobs altogether.
5G
With 5G, our opportunities for connectivity and internet use continue to expand. Services could include increased usage of cloud technology, making technology including virtual reality and gaming networks available from anywhere. This removes the need for stationary consoles and could make our world even more mobile than ever before.
Extended Reality
While virtual reality is known to be when a user enters a completely virtual environment through technology, augmented reality is when it is used to view the real world. Both of these make up the category of extended reality and are expected to become even more prevalent in 2021. ER tools have been used mainly for recreational purposes in the past but can also be used in medicine and education to solve problems in creative, new ways. As more data becomes available, we will make use of this new technology to sort out new solutions and information within it.
Artificial Intelligence
Lastly, AI is and will continue to be one of the biggest trends we see follow us into 2021. The use of Big Data will continue to increase as information is collected from more sources, requiring the use of artificial intelligence to process and sort out the solutions within them.
Artificial Intelligence allows us the ability to visualize and understand patterns in customer behavior and other activities that take place online. As we progress, we expect an increase in the number of tools and our ability to analyze this data and pull better insights and conclusions.
With all of these possibilities for technology trends in 2021, you need an IT Support Team that can keep up with the changes. Here at WesTec Services, our professionals are trained and tested to ensure we can meet the ever-changing marketplace and advances in technology. Give us a call today or learn more on our website to see how WesTec can help you.
As business continues to shift towards long term remote work practices, our tendency to fall for phishing scams has risen exponentially. While many businesses used to have one or two locations, workers are now spread out all over the country, working from their home phones and computers. While we now see more screen sharing services and video conferencing, a lot of these newer services are still perfecting their security measures. Here are a few changes businesses can make to protect company security during remote work conditions:
Use video conferencing passwords
Video conferencing apps such as Zoom or WebEx have had security breaches in the past, random people joining a call without invitation and “bombing” it. Many of these services have already made improvements to prevent this, but when possible, enable a meeting password and share it only with those welcome on the call.
When possible, protect equipment and increase security
Many employees do not have the necessary equipment at home, such as computers and monitors, to work as efficiently in the office. By allowing employees to bring home computers from the office or providing them with security for their home computers, the business can feel more confident in the security of their data. It is also common that home computers lack the security measures of work equipment, making them easier for hackers to access and leak valuable information. Whether you are using company equipment or your own, talk to your company and discuss how to best protect sensitive company data from your home.
Be cautious opening emails
With basically all office communication occurring now through email, employees are much more active, and most likely responsive, on their inboxes. This provides more opportunities for phishing scams to sneak in and imitate legitimate people or companies.Use caution when opening emails from unknown addresses, and if it seems unsafe, never click on a link or download. While transitioning to remote work may be difficult, the security of your data does not have to be. WesTec Services have been providing technology services for over 20 years. To discuss your IT, business telephone, or video security needs, contact WesTec today.
A Password meter is an indicator of the strength of a password entered by a user on a website. In most cases, meters estimate the amount of tries necessary for your password to be guessed by an attacker by factoring in password length and complexity. A University of Plymouth study tested 16 of the most encountered password meters on the internet to test their effectiveness. Based on the results, here are a few tips on how to keep your passwords secure, regardless of an “approval” given by the password meter:
Do not always trust the password meter
Just because a password meter says “strong password” does not mean it is. The meters can be helpful but are also extremely flawed, giving you a sense of false security. When deciding on a password, do not base it solely on the rating given by the website.
Avoid using keyboard patterns
On many password meters, passwords such as “querty”, “abc123”, and “Password” sometimes cannot be detected as problematic. Common letter combinations, such as going down a row of the keyword or commonly used words, are easily guessed and not always flagged on the meters.
Make passwords complicated and personal
The most secure passwords are those with a combination of uppercase, lowercase, numbers, and symbols. Choose combinations that seem difficult to guess by an outside person or computer. The more complicated and seemingly random the password, the stronger it will be.In addition to character variation, do not use the same password for all of your accounts. Change up your passwords so that if one is discovered, not all of your information is at risk. Secure your valuable data with the protection it deserves. Do you part to protect your information with a strong password, WesTec is here to do the rest. WesTec Services is dedicated to providing the highest quality of IT consulting as well as backup disaster and recovery planning. Give WesTecCall a call today to discover more about our available services.
Have you ever accidentally deleted a file and then realized you need it back? Unfortunately, it’s happened to most of us at least once–and we’ve all experienced the headache that follows.
Here are a few tips that can help you try to recover a deleted file from your device:
Make sure the file is really deleted – If you’re not sure whether you permanently deleted a file, be sure to look for it before making an assumption. When attempting to recover deleted files, check the Recycle Bin or Trash on your computer. Typically, you can choose the filter “Date Deleted” to make your search easier. If your file was stored in a cloud storage like Dropbox or Google Drive, check your deleted files there–it may still be recoverable.
Check your backups– Making regular backups of your most important files on your device can prevent you from losing critical data when you need it. If you do have a backup, you may be able to recover your deleted files. if you don’t have a backup, now may be the time to implement one.
Try to recover the file– If you deleted a file on a magnetic hard drive, shut down the computer immediately. With the computer shut down, you should remove the hard drive from the computer entirely and place it in another computer as a secondary drive. Use file-recovery software to scan the drive. If you deleted the file recently and haven’t written to the drive much, you have a fairly good chance of recovering it.
Professionally recover the file– If all other methods were not successful in recovering the deleted files, you may want to consider a professional data recovery service. Professional data recovery services deal with everything from deleted and overwritten files to dying hard drives that need to be disassembled and repaired.
To continually ensure the security of business data and important files, it is recommended to perform regular data backups to your computer. If you feel that you don’t have the time or expertise, WesTec Services performs data backup and recovery services provided by our expert IT consultants.
For more information on our data backup or recovery services, contact the experts at WesTec today.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
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2916 West TC Jester Blvd.,
Suite 104
Houston, TX 77018
If you work on a computer all day long, you’re likely to encounter tech issues. At WesTec, we believe knowledge is power. Therefore, we have compiled a list of a few quick fixes to common tech issues:
There’s nothing more disruptive than a slow or poor internet connection. When you encounter this issue, minimize downtime with this quick fix.
Maintaining your computer’s health requires regular care and maintenance. Here are a few things you can do to protect the health of your computer on a daily basis:
Make sure the file is really deleted – If you’re not sure whether you permanently deleted a file, be sure to look for it before making an assumption. When attempting to recover deleted files, check the Recycle Bin or Trash on your computer. Typically, you can choose the filter “Date Deleted” to make your search easier. If your file was stored in a cloud storage like Dropbox or Google Drive, check your deleted files there–it may still be recoverable.
2916 West TC Jester Blvd.,
Suite 104
sales@westecservices.net