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4 Machine Learning Mistakes

5 Risks of Cloud Computing

Pros and Cons of Machine Learning

Machine Learning Terms You Should Know

Benefits of Managed Services

Data Privacy Laws in the US

Cyber Security for Startups

Contact Centers: Cloud-Based vs On-Premises

Upgrading your Telecom System: Making the Switch to Switchvox

Why You Should Have a Database Management System

Posts Tagged ‘business’

4 Machine Learning Mistakes

 

Machine learning technology is becoming more and more popular within the technology world. It has many benefits that come with using it, but there are some risks and mistakes that are made. Here are the top four learning machine learning mistakes:

 

Business Alignment

It is important to know how machine learning can benefit your business VS how your business can benefit machine learning. Most of the time people experiment with this type of technology and sometimes it doesn’t work out because everything turns out to be a test run. You will want to know what your business will need to grow and improve, then work with the right aligned machine learning technology. Before choosing this type of technology, you may want to ask these questions:

  • What problem am I having? Is it urgent?
  • Will machine learning help us in this scenario?

Poor Training

A good portion of machine learning technology is to store and solve data, this can also include cleaning data. It can either do too much or do too less, depending on the training. If you don’t do proper training, you and your business can decrease in productivity and effectiveness. 

Data Quality

No matter if machine learning is just starting or has been working for a while, it is constantly inserting and solving data. But, not just any data. It has to be able to work with a high quality database. If bad data goes into the machine, bad data will come out. It is a good practice to monitor the quality of data being used. 

Deployment Complexities

 

Using this technology is not easy, and most of the time it is hard to find the right resources to run this device. Stakeholders for example provide the most support for machine learning. You will need a good business alignment and good collaboration for machine learning to take off. 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

5 Risks of Cloud Computing

 

Cloud computing and storage has increased in popularity. It has many benefits including security and effectiveness, but with time, cloud computing has become vulnerable to many risks. Here are five risks of cloud computing:

 

1.Misconfigured Settings

With many people using cloud computing, there is often a chance for a misab in the settings. A misconfigured setting is when some of the data stored in the cloud is not protected and it becomes breached. This is all because the purpose of the cloud is to make things fast and convenient and sometimes this causes more information to be less restricted. To fix this setting, it is ideal to check the cloud regularly and check the access permissions. 

2. Poor Data Quality 

When all your data is in the cloud, it can make it easier to overlook some information. Not only that, but when you share information via the cloud, it can make the information vulnerable to hackers and getting lost. To ensure the quality of your data, it’s a good idea to separate your data within categories and put security measures in place. 

3. Employee Training

One of the risks when it comes to cloud computing is not properly training employees on the risks. Most of the time, data is stolen due to phishing scams and security breaches. These can be prevented by teaching employees on how to identify scams. 

4. Security Policies 

Insufficient security policies can hurt all data in the cloud. When a security policy is not correct, it puts so many things at risk. To ensure you have adequate policies, it is important to know who can access the cloud, what data should be in the cloud and what to do when a breach occurs. 

5. Choosing the Provider

 

There are many cloud providers out there, and some aren’t the safest when it comes to storing data. Before determining what provider you want to use, make sure to research all providers. 

 

Are you having trouble with cloud computing? Westec Services can help! Feel free to contact us with any questions or concerns. 

Pros and Cons of Machine Learning

 

Machine learning is a type of artificial intelligence that is capable of predicting, detecting and prescribing solutions to many equations. It is mainly used by inserting thousands of images or algorithms into the system, which causes it to recognize the data and know the difference between them. This creates an algorithm that can be used for digital chat bots, voice recognition services and spam detection softwares. But what are the pros and cons of machine learning?

Pros 

When it comes to the pros of machine learning, there are many including prediction, detection and prescription. These complex machines are able to conduct data analysis fast and are more effective than any human. They can predict accurate information that can lead to more health and technological advances. Along with predicting information, machines can also detect this information at a faster rate than humans. They can detect data, images, voices and more. Not only can machines predict and detect information, they can also create solutions for certain algorithms. Scientists believe that machine learning devices can create solutions 100 times faster than humans. Machine learning can be used for many different areas of work or study, especially with the amount of tasks it can perform. 

Cons 

On the other hand, machine learning does have some disadvantages including data privacy and security. Machine learning can conduct many solutions including facial and voice recognition, which can be a problem for some people. When the machine does these types of tasks, many people argue that it is taking vital information from people and storing it internally. When the data is stored, almost anyone can access it, leaving a problem of data security. How to Avoid a Spear-Phishing Attack - WesTec Services

The bottom line is that machine learning is extremely useful. Like other technologies, it has its pros and cons. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

Machine Learning Terms You Should Know

It is no secret that understanding technology and their terms can be difficult. Especially with it always changing and evolving, it is hard to keep up with all the lingo. Knowing the basic machine learning terms will help you have a better understanding of the technology. Here are the top terms you should know: 

 

Unsupervised Learning 

Unsupervised learning refers to systems that rely on clustering algorithms. The main goal of this is to allow big systems or computers to a wide variety of information so they can learn and adapt to it. The downside to this is that each system needs to be programmed in order to use the information.  

Robotic Process Automation (RPA) 

This type of automation is simply using bots to carry out certain tasks. RPA’s work best in an environment that repeats certain tasks. 

Linear Regression

Linear regression is a statistical algorithm that uses variables to predict values of dependent variables. The main idea of linear regression is being able to use independent and dependent variables to plot data on a line. 

Deep Learning

Artificial intelligence is becoming more popular in the technology industry, and deep learning is a new approach to AI. Deep learning groups learning algorithms based on hierarchy. For example, the first layer of deep learning can consist of an algorithm based on color and as the layers go up, the level of the algorithm increases due to how important it is to the full algorithm. 

Classification

Classification is grouping objects, ideas or information into categories. This can be useful for any type of algorithm or machine learning. It keeps track of data and allows the user to select certain information or objects to send out or edit. 

Struggling to understand machine learning terms Minimize the downtime spent searching for solutions and outsource IT support with WesTec Services! Interested in learning more? Contact us today! Don’t forget to follow us on Facebook, Twitter, and LinkedIn!

Benefits of Managed Services

 

When it comes to your business’ IT, it can be overwhelming and often confusing. Having a managing service run all your IT, it can eliminate any stress associated with it. Many benefits include cost, time, effectiveness and less overall stress. 

Cost

 

Most managing service providers work directly with the client to ensure the best pricing options for your IT department. This may include a better way of securing data, sharing documents, communications and more. 

Time

One of the biggest benefits of a managed service is that it will give you and your business more time for other things. Handling IT services on your own can take up lots of time, leaving you scrambling to finish projects. A managing service can take everything IT off your hands and ultimately free up some time. 

Effectiveness

IT can be difficult to understand, so when businesses try to handle all their IT items, they can do things incorrectly. This will decrease your efficiency and often prolong tasks. When you let a service handle everything IT, they will ensure that everything will be correct and allow you and your business to work effectively. 

Company Improvements 

When companies are growing and hiring more employees, they tend to depend on their technology department to be able to provide all necessary information and items needed. When a managing service is in control of IT, they can be ready for your company to continuously grow and change without having to worry about when things will be prepared. 

Stress

IT itself can be incredibly stressful. This high amount of stress can harm work efficiency and be detrimental to the company. Hiring an IT managing service team will take all the stress off of you and your employees. They will do their job, to ensure that you can do your job. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

Data Privacy Laws in the US

 

Today’s technology is constantly changing and evolving, oftentimes leaving our vital personal information at risk of being sold, leaked or taken. But did you know that there are certain laws in place to protect your data? Here is everything you need to know about data privacy laws in the US:

 

US Privacy Act of 1974

The US Privacy Act was passed by congress in 1974. The main purpose of this act is to protect the privacy of individuals and prevent unwanted invasions of their privacy or data from federal companies. This includes the closure of personal information. Some key points of this act include: 

  • All citizens have the right to any data held by the government
  • Citizens can correct or change any data 
  • Sharing information between different federal corporations is prohibited 

FTC Act

The FTC or the Federal Trade Commission Act is another important privacy act in the US. It was first introduced in 1914 and is used to enforce the protection of data and privacy of individuals. This act is also used in court to investigate data violations. Similar to other data privacy laws, the FTC focuses on the use of equality and prevents deceptive acts that may affect commerce. 

HIPAA

Personal medical information is one of the most vital pieces of data that is protected. HIPAA, or Health Insurance Portability and Accountability Act protects all forms of medical information. This act sets limits and uses disclosures in order to get medical information private and secure. 

FCRA

Credit scores and anything pertaining to credit card agencies are protected under The Fair Credit Reporting Act. This act’s purpose is to establish fair, equal and private information that credit card agencies might have. This also prevents certain companies from selling your information to other companies. 

 

Having all your information online can be scary, but just know that there are laws in place to protect you and your information. 

Technology can be confusing, and it’s important to know your rights! Have any further questions on internet privacy? Contact WesTec today! And don’t forget to follow us on Facebook, Twitter and LinkedIn



Cyber Security for Startups

Are you interested in creating your own startup? Are you afraid of any cyber risks? Any business, especially startups, are at risk for cyber attacks. These attacks can be detrimental to a business or online presence. It is vital to know what these attackers are looking for and how to protect yourself. Here are some tips to secure you and your startup from cyber attacks:

Account Admin 

Depending on how big your startup is and how many accounts will be online, it is a good idea to have one admin account. This means the one admin account will have the authority to grant access to fellow accounts and ability to download data and software. This will cut back on online vulnerability as only one person will have access to important data. Along with an admin account, you can also unlock certain data and access to different accounts within the startup. For example, you can grant access to the financial department of bank account statements and billing information. Not only will this limit the risk of cyber threats, it will also cut back on time that the admin would have to grant access every time. 

Strong Passwords

Having strong passwords isn’t a surprise when it comes to cybersecurity. But, the top way hackers get into systems is going through weak passwords. In order to stop this, it is recommended that every password should have a capital letter, special characters and numbers. It is also important to never share passwords. 

Multi-Factor Authentication

No matter how strong passwords can be, hackers can still find a way in. Thankfully, more systems are requiring a multi-factor authentication process when logging into an account. This means that even if someone has your password, it can require a phone number or email to fully login. Most online softwares offer this level of security, you just have to authorize it. 

Knowing how to protect you and your startup from cyber attacks is crucial. With selecting admin accounts, strong passwords and multi-factor authentication process, hackers will have a harder time logging into your accounts.

 

Cyber threats can be irritating and hard to effectively prevent them. WesTec services can help you in any way. We offer skilled expertise in all technologies and are ready to help. Contact us for any further information on phishing and how to protect yourself. 

 

 

 

 

 

Contact Centers: Cloud-Based vs On-Premises

 

Technology is constantly evolving and with that comes the differences between contact centers. More specifically, the difference between cloud based and on-premises contact centers. Both have their pros and cons, but which one is best for your business? Here out the main differences between contact centers: 

 

Cloud Based

Cloud based contact centers are a way for businesses to be in direct contact with customers, anywhere and everywhere. With it being all linked to the cloud, all data and software can be accessed anywhere. This makes communication with clients more effective. More businesses are making the switch to cloud based technology. 

Pros 

The pros of cloud based contact centers include but not limited to:

  • Easier to Scale
  • Speed
  • Better Integration
  • Reliable 
  • Easy Access

On-Premises

More traditionally, on-premises contact centers use hardware-based settings. This means everything including data, software, and infrastructure stays onsite. Although it is more user friendly, this requires lots of maintenance that can become expensive fast. 

Pros 

Even though some might argue that on-site contact centers are outdated or old fashioned, they still have pros that not even cloud based technology can offer. Pros include: 

  • Maximum Control
  • Data is stored Securely 
  • Only Buy Equipment you Need
  • No Monthly Payments 

Differences  

Both options have their advantages, but which one is better for your business? Both cloud based and on-premises contact centers have the potential to grow your business. On-premises centers have the access to create wait music, transfers and call logging. Cloud based can do the same thing, but in a more advanced way such as live call monitoring and click to transfer. 

Setting up the equipment is another main difference between the two. On-premises locations require time to get licensing, wire the hardware and find supporting items to link the equipment to. Cloud based works directly from the data box or even app. 

 

When it comes to cost, on-premises has a one time cost of all equipment needed. This can be expensive, but it is only one payment. It is also important to know that this technology might need more maintenance and upgrades as you go. Cloud based is cheaper at the beginning, but you will need to enroll in a subscription plan. Depending on what company, you could be paying every time a call comes through the line. 



Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.

Upgrading your Telecom System: Making the Switch to Switchvox

As your business grows, your technology should be growing with it. Some technologies, including phone systems should be upgraded to ensure better service that you and your employees deserve. It is time to upgrade your telecom system into a newer, fast and more efficient system such as Switchvox. Here is why you should make the switch: 

Features

Old fashion telecom systems can be confusing, especially when it comes to all the features, or lack of. When businesses get more clients or traffic, they will need to make calls, take messages and transfer clients. Outdated telecom systems will not be able to perform properly. Switchvox systems on the other hand, make it easier for the user to complete all these tasks without being stressed about pre-existing features. 

 

Save Time and Money

Time is money, especially when dealing with equipment that is essential to your business. Old telecom systems take time to do simple tasks, thus decreasing the time and money you have to grow your business. Switchvox systems work at a fast pace and have a larger capacity to perform basic functions. Not only that but older systems could require recurring maintenance unlike newer systems like the Switchvox that grows as your business grows and allows for more flexibility. 

 

Professional Image

Success is what every business wants and in order to do that, they must act the part. When people look for a company to work for, ideally they want someone that is professional and can get a job done. What says professional about a slow, outdated telecom system? Having a Switchvox system improves communication with potential clients and gives them a sense of professionalism. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

Why You Should Have a Database Management System

Almost every device has a database system, but do you know how to best manage it? Database management systems ensure that your system performs to its highest potential while creating a more effective way of logging data. Here are the top reasons why you should start a management system for your databases: 

 

Greater Than Human Knowledge

Technology is advancing quicker than ever, and is becoming smarter and more useful in the workplace. We as humans cannot comprehend everything that a computer can do, and without databases, there are lots of limitations. That is why having this management system is so important, it can solve problems faster than we can and can store loads of crucial information.

 

Automation

Automation is used to perform tasks repetitively, on a schedule that can be difficult when doing it one by one. Management systems can pre-order information and create internal schedules that can be customized for and by the user. While information increases, an effective automation system should increase efficiency and productivity to ensure the best organization. 

 

Questions 

There are many questions that are asked every second of every day. Most of which are answered due to database management systems. Most systems have an internal spreadsheet of answers that save humans time and energy to go search for them in traditional ways. This is accessible for everyone and is used all the time for us to better manage information.

 

Overwhelmed

Even with these types of systems, we can easily get overwhelmed by the information. However, the management system allows the user to focus on the core information rather than the complexities of the little things. Users can easily track and manage their data and time based on their database. 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

 

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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