Artificial intelligence is changing our world in many different ways and affecting every industry. The IT services industry is no exception. From automating routine tasks to enhancing cybersecurity through AI-powered processes, artificial intelligence is continuously reshaping the IT industry. Read on to learn more about the impact of AI on IT services.
Automation
Throughout many different industries, one of the major changes that the introduction of AI has brought is the automation of routine tasks. Previously, sifting through tickets and emails was time-consuming and ran the risk of messages accidentally being overlooked due to human error. AI can sort through support tickets and sort them in order of importance, create categories, and look for patterns in tickets that aid IT teams in identifying common issues. AI doesn’t completely take humans out of the support equation, but it can definitely help speed up everyday processes.
Enhanced Cybersecurity
Artificial intelligence can aid cybersecurity professionals in integral ways. AI is able to analyze massive amounts of data in a fraction of the time that it would take a human, allowing it to identify security threats in record time. Because AI is trained and constantly learns based on new information, these programs are able to continuously evolve to recognize new threats as they occur.
Benefits and Challenges of AI in IT Services
AI automation can greatly assist IT support teams in ensuring that no support ticket flies under their radar and can greatly increase cybersecurity efforts; however, AI is not perfect. Artificial intelligence is still relatively new, so solely relying on it for important tasks in IT services may not be wise. Just as with any new technology, double-checking information for accuracy and ensuring that sensitive information is not compromised while utilizing AI is essential.
Partner with WesTec Services for Well-Rounded IT Services
Looking to partner with a trusted managed IT service provider? Our team of experts at WesTec Services works closely with our customers to ensure that all of their needs are met, finding a solution that works well for their company as a whole. Interested in learning more about our services? Contact us today on our website and follow us on Facebook to stay updated with our company!
As 2025 is ending, many businesses are evaluating their current computer systems to determine what needs to be upgraded or replaced as the new year rolls around. Partnering with WesTec Services gives businesses a leg up by receiving expert assistance in determining what works best for their business. Read on to learn more about the benefits of updating your computer systems for the new year and tips to consider.
Less Technology Downtime and Increased Productivity
Are your business’s outdated computers and software constantly causing frustration and preventing employees from getting work done in a timely manner? This is a major sign that your business should consider upgrading. Whether it’s new desktop computers, swapping wifi for a faster provider, or upgrading to a more powerful software, WesTec’s team works closely with our clients to ensure that the solution we recommend works well for your business.
Reduced Maintenance and Compatibility
As technology ages, the companies that create operating systems, such as Intel or Apple, may stop sending updates for older editions. Additionally, if the hardware is older, it may have trouble running the newer editions of these operating systems. This can cause large delays in application loading time, and older versions of applications may cease to be supported as well. Thus, ensuring that the hardware and operating system that your business is working from is from at least the last few years is essential to ensuring that there is minimal downtime from compatibility issues.
Tips to Consider
Choosing new desktops or storage options to upgrade to can feel daunting, but our experts at WesTec Services assist our clients in determining what works best for them. Considering factors such as the reliability and reputation of the brand you’re buying from, the amount of storage, and whether the applications your employees use on a day-to-day basis will run smoothly are essential. Not all businesses will need the most upgraded or modern devices to ensure success. Technology that is reliable and works well for your business’s needs will last for years to come and ensure that your business has made a sound investment.
Technology is constantly changing, and WesTec Services is here to help guide your business in all aspects of business technology and communication. Interested in speaking to a team member about how our company can assist you? Contact us today on our website! To read more information technology tips, check out our articles page, and be sure to follow us on Facebook.
Regardless of location, IT security practices are important for every company. In a dynamic economy like Houston, protecting your digital assets is essential. Read on to learn more about the best IT security practices for companies in Houston.
Multi-Factor Authentication
Multi-factor authentication is a common cybersecurity practice for good reason. Adding a secondary layer of security beyond a password is a simple way to further protect information. Whether this MFA is through an app or sending a unique code via text and email, some layer of authentication is an excellent beginning step to protecting companies in Houston.
Secure WiFi
Houston is a vast city, and it has the towering office buildings to match. These office buildings house many businesses and visitors every day, so for companies in these buildings, it’s essential to operate via a secure wifi network. A complex wifi password and setting up a strong firewall assist in making sure a wifi network is secure. A firewall monitors and controls traffic from your network, such as a foreign device connecting to your network. This is an essential step if a business is in a highly populated area to prevent unauthorized users from connecting to their network.
Up-to-Date Software
Outdated software is a major factor in data breaches, because it often has vulnerabilities that may be patched in the updated version. These vulnerabilities in outdated versions of software can be exploited by those looking to steal data from companies. It is essential to regularly update software within a company or have it set up to automatically update during the night when no one is in the office. By doing this, software will always be up-to-date, and productive time is not lost in waiting for updates to occur.
Partner with WesTec Services for Best IT Security Practices in Houston
WesTec Services takes the stress off our clients and offers managed IT services that suit their needs. Whether your company needs a one-time installation of equipment or monthly maintenance, our team is here to help. Interested in learning more about our services? Contact us today on our website or follow us on Facebook!
In today’s changing and ever-evolving world of technology and cyber threats, it’s essential to train your team to recognize the warning signs of suspicious emails or viruses that may intend to steal their information. Read on to learn more about the benefits of conducting regular IT training for your employees.
Reduced Risk of Cyberattacks
The largest benefit of conducting regular IT training is that it reduces the risk of cyberattacks through ignorance. If employees learn to recognize the signs of a scam, such as typos in email addresses and malicious links, the threat of ransomware or malware attacks will be significantly reduced. Company-wide training will lead to greater accountability between employees and allow them to feel comfortable asking if an email is a scam. Creating a judgment-free environment allows employees to ask questions about potential threats.
Increased Problem Solving
Technology can be complex, especially for those who do not specialize in it. Holding regular training sessions allows employees to ask questions and learn new software in a pressure-free environment. This enables team members to feel more motivated to solve simple software or settings-related problems on their own if they’re given the knowledge to do so.
Boosts Employee Confidence
Knowing the intricacies of software builds employees’ confidence and allows them to expertly navigate through the software that may have previously felt complicated. If employees aren’t anxious about accidentally making mistakes, then they will often feel much more confident in their abilities.
Increases Productivity
When team members know their way around the software that they regularly use, it allows for less downtime. By providing them with regular training, it reduces guesswork as they are well-versed in daily systems.
Even highly skilled professionals can benefit from refresher training. Through daily use, software becomes second nature, but some of the basics could be forgotten. Conducting company-wide training can benefit every employee, no matter their skill level.
Partner with WesTec for Your Business IT Needs
WesTec Services understands the fast-moving world of IT today. By partnering with us, you can rest assured that your business will stay ahead of the curve and remain competitive with streamlined technology that works for your business. Interested in learning more about our services and how we can help your business? Contact us today on our website or follow us on Facebook! Find more tips and insights on our articles page.
Choosing an IT consultant in Houston that’s best for your business can be a tricky task. There are many different factors to consider, such as cost, expertise, and services offered. Looking to outsource an IT consultant in Houston for your business? Read on to learn more about how to choose the right one!
Expertise and Years in Business
While years in business do not always equal expertise, WesTec has a track record of customer satisfaction for almost thirty years. Choosing an IT consultant who is an expert in your business’ industry is essential to finding the right IT solution. WesTec primarily serves Houston area professional firms with 10 to 100 employees, making us experts in providing IT consulting services for small to medium-sized businesses.
Cost Factor
Budget is a major factor in determining who to contract as your primary IT consultant. WesTec offers flexible plans to provide managed IT and IT consulting services to Houston area businesses. We’re here to help your business maximize its return on its investment in business technology. Whether you’re looking to overhaul your entire business technology system or install a few simple upgrades, WesTec’s IT consultants are well-versed in providing quality suggestions that meet your budget requirements.
Services Offered
When choosing an IT consultant in Houston, it’s essential to analyze the services that they offer. WesTec’s goal is to analyze a business’ current technology system and make recommendations for what can be implemented to get the company running profitably in the long term. WesTec Services is intentional in how we conduct assessments. We use each company’s goals, vision, and overall mission to determine what equipment and software will benefit the company long-term.
Partner with WesTec Services to Find the Right IT Consultant for Your Business
WesTec’s team of IT professionals is intentional about what we recommend to our clients and how we approach creating a plan for each business. Every business is different, and in today’s ever-changing technology landscape, we want to recommend lasting solutions.
Interested in learning more about our IT consulting services? Contact us today on our website and check out our blog page to learn more about what services we offer. Be sure to follow us on Facebook and LinkedIn!
Like any business, small businesses are susceptible to cyberattacks. However, small businesses are particularly vulnerable as many often don’t have as stringent protection against cyber criminals. Read on to learn more about the top cybersecurity threats that small businesses are facing in 2025.
AI-Powered Cyberattacks
Artificial intelligence is becoming increasingly useful to businesses in a variety of industries, however, it can also be used in malicious ways. As it continues to evolve, AI can be leveraged to automate traditional cyberattacks, therefore increasing the hackers’ chances of succeeding in their attack. AI can be used to identify and create phishing emails and even create realistic deep fakes. Deep fakes are generally AI-generated videos of real people. These emails and videos can be very realistic, so training employees on how AI has impacted cybersecurity measures is essential.
Malware and Ransomware
As always, malware and ransomware are threats to any business, and small businesses are no exception. Ransomware is particularly powerful to wield against small businesses because a leak of personal data could be detrimental to a small business’ reputation.
Malware has been a common method of cyber attacks and is still being used in 2025. Malware is a broader term for many different malicious software. This software can harm and corrupt files, making them inaccessible or completely lost. Protecting your business is essential. Installing powerful anti-virus software is a great first step to protecting your business from malicious software.
Internet of Things (IoT)
Internet of Things references many different items that may connect to the internet, such as small doorbell cameras or HVAC systems. Essentially, it encompasses most small devices that connect to the internet. These systems tend to have very relaxed security compared to larger devices, so choosing strong passwords to protect them is essential.
Partner with WesTec to Protect Your Small Business
WesTec works with small to medium-sized businesses to protect and back up their data, ensuring that their information stays safe and secure from cyber attacks. Interested in learning more about WesTec’s services? Contact us on our website to speak to one of our experts. Check out our blog to read more of our IT tips, and be sure to follow us on Facebook and LinkedIn!
Due to the holidays, online shopping shoots through the roof and e-commerce websites often experience a surge in traffic. While this influx is great for sales, it also presents more risks to your website’s security. Understanding these risks and preparing your defenses is crucial to protect both your business and your customers.
Increased Vulnerability to Cyber Threats
The spike in traffic during the holidays makes websites a prime target for cybercriminals. Hackers often exploit this period by launching Distributed Denial of Service (DDoS) attacks, which can overwhelm your site and cause downtime. Additionally, phishing scams and malware distribution tend to rise, preying on customer’s urgency to complete purchases quickly. During the holidays, consumers depend on reliable businesses to complete their transactions without the threat of cyber threats. Be sure to monitor your current software carefully during the peak of the season.
Data Breaches
The holidays often see an increase in online transactions, which means more sensitive customer data is being processed. This increase in data exchange can attract attackers looking to steal credit card information or personal details. A data breach during the holiday season can not only result in financial losses but also irreparably damage your brand’s reputation. Your website will appear unstable and you will see a significant decrease in traffic if your site is deemed unsafe.
Steps to Strengthen Your Security
To strengthen your security, start by upgrading your infrastructure to ensure your website can handle high traffic without crashing, and choose a reliable hosting provider with robust DDoS protection. Implement SSL certificates to encrypt data transfers and protect sensitive information from interception. Utilize advanced monitoring tools to detect suspicious activities in real time and respond promptly. Educate your team by training employees to recognize phishing attempts and maintain strong cybersecurity practices. Finally, regularly update all platforms, plugins, and software to mitigate vulnerabilities and ensure optimal protection.
Partnering with Westec
For comprehensive protection, consider working with a cybersecurity company like Westec. We can provide advanced threat detection, vulnerability assessments, and incident response plans tailored to your needs.
By proactively addressing these risks, you can ensure a safe and seamless shopping experience for your customers. For more tips and professional cybersecurity solutions, visit our website or contact us today. Stay safe and cyber-secure this holiday season!
The holiday season often brings opportunities to travel, whether visiting family or exploring new destinations. Unfortunately, this time of year can also be a prime opportunity for cybercriminals to target travelers. Protecting sensitive information while on the move is essential, especially in today’s digital age. At Westec, we prioritize your cybersecurity, so here are some practical tips to keep your data safe during your holiday travels.
Avoid Public Wi-Fi
Public Wi-Fi networks, like those in airports, hotels, and cafes, are convenient but often unsecured. Hackers can intercept your data over these networks. Instead, use your mobile hotspot or a Virtual Private Network (VPN) to encrypt your internet connection and safeguard your information.
Enable Two-Factor Authentication (2FA)
Before traveling, enable 2FA on all important accounts, including email, banking, and social media. This extra layer of security ensures that even if someone obtains your password, they cannot access your accounts without the second verification step.
Be Cautious with Devices
Keep your devices like laptops, phones, tablets, and USB drives secure at all times. Use strong passwords and, where possible, biometric locks (like fingerprint or facial recognition) to prevent unauthorized access if your device is lost or stolen.
Avoid Oversharing on Social Media
While it’s tempting to post about your holiday adventures in real time, sharing details like your travel dates or location can make you a target for both online and physical theft. Wait until you return home to share your vacation photos.
Update Your Software
Cybercriminals often exploit vulnerabilities in outdated software. Ensure all your devices are running the latest operating systems and security patches before you leave.
At Westec, we believe proactive measures are the best defense against cyber threats. By staying vigilant and prepared, you can enjoy your holiday travels with peace of mind, knowing your sensitive information is protected.
For more tips and professional cybersecurity solutions, visit our website or contact us today. Stay safe and cyber-secure this holiday season!
It’s common to jump on a website and immediately see a pop-up regarding accepting cookies, and can even be mandatory if you wish to continue to the site. But have you ever truly understood what exactly you’re accepting? Cookies and privacy terms can vary website to website, but here’s what you should know before you make the click.
What Are Cookies?
Cookies allow websites to remember and store information when you use their site. This information can include your name, your login, your purchase history, and more. Depending on what site you visit, it may or may not be wise to accept cookies. Some sites enforce the use of cookies to produce a better experience for the user. This can include personalizing the site based on your preferences and to save your desired items for later. Some cookies are placed by advertisers, which is considered a third party to the site. In this instance, you may want to install safety software to prevent private information from being stolen. The privacy terms you are accepting are there to let you know that the site is transparent about data tracking. So if this concerns you, be sure to read over the conditions before allowing cookie usage.
When To Say No
While most websites use cookies to create a better experience, there are plenty of reasons to be cautious. If you notice a website is not encrypted, it means there is very little protection for your information. If you are able to catch that the cookie agreement is for third parties, refrain from accepting them. This can allow your data to be stolen, sold, and more vulnerable to hackers. Finally, if you are entering in personal or banking information, do not allow cookies to be used. It is always better to be safe than sorry when it comes to your data.
It can be hard to differentiate between a trustworthy or an untrustworthy site, so always pay attention to what terms you accept. If you have any questions about our IT services, contact us today! Follow us on Facebook to keep up with our latest blogs!
If you own a business, protecting it is probably on the top of your priority list. Surveillance systems and cameras can help you do just that. When making the decisions about CCTV or IP cameras, there are a few different factors to consider before mounting them.
Purpose
The first thing you want to identify when deciding on the location(s) of your security cameras is, what are you trying to protect? Is it one building? All the doors to the office? Outdoor equipment? Employee workspaces? Thinking about these questions will help you narrow down exactly where you need cameras and what type. The whole purpose of a security camera is to protect your business from numerous different threats. Making sure you are capturing the correct areas is the first step.
Power Source
Cameras need a power source to operate. Is there access to a power connection or can new wiring be installed in the areas you are wanting to place the cameras, or do you want to go with a battery powered or solar panel option.
Mounting
Thinking about the places you are installing the cameras and the material that the surveillance cameras will be mounted to. There are many different brackets and methods for mounting security cameras. Our professionals can help you decide what would work best for your needs.
Environment
There are many all-weather or weather resistant cameras. Thinking about what kind of environment your security system will need to operate in will help you decide the location and what type of camera you will need.
Lighting
Are there lights in the area you want to cover? Is it natural or artificial lights? At night is the space well lit or will you need a camera with night vision?
There are many factors that go into deciding the location of your security cameras and the type of system that would be best for your business. Surveillance cameras help protect your company from a range of hazards from theft and crime to workplace accidents. WesTec Services can help make sure you are getting the most out of your surveillance system and assist with answering those questions about camera placement.
Contact us today if you have any questions about adding a surveillance system to your business or learn more about installing a WesTec Guardian CCTV/ Video Surveillance System here.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
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2916 West TC Jester Blvd.,
Suite 104
Houston, TX 77018
2916 West TC Jester Blvd.,
Suite 104