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The Importance of Location in Surveillance System Installation

If you own a business, protecting it is probably on the top of your priority list. Surveillance systems and cameras can help you do just that. When making the decisions about CCTV or IP cameras, there are a few different factors to consider before mounting them.

Purpose

Surveillance System Camera

The first thing you want to identify when deciding on the  location(s) of your security cameras is, what are you trying to protect? Is it one building? All the doors to the office? Outdoor equipment? Employee workspaces? Thinking about these questions will help you narrow down exactly where you need cameras and what type.  The whole purpose of a security camera is to protect your business from numerous different threats.  Making sure you are capturing the correct areas is the first step.

Power Source

Cameras need a power source to operate. Is there access to a power connection or can new wiring be installed in the areas you are wanting to place the cameras, or do you want to go with a battery powered or solar panel option.

Mounting

Thinking about the places you are installing the cameras and the material that the surveillance cameras will be mounted to. There are many different brackets and methods for mounting security cameras. Our professionals can help you decide what would work best for your needs.

Environment

There are many all-weather or weather resistant cameras. Thinking about what kind of environment your security system will need to operate in will help you decide the location and what type of camera you will need.

Lighting

Are there lights in the area you want to cover? Is it natural or artificial lights? At night is the space well lit or will you need a camera with night vision?

 

There are many factors that go into deciding the location of your security cameras and the type of system that would be best for your business. Surveillance cameras help protect your company from a range of hazards from theft and crime to workplace accidents. WesTec Services can help make sure you are getting the most out of your surveillance system and assist with answering those questions about camera placement. 

Contact us today if you have any questions about adding a surveillance system to your business or learn more about installing a WesTec Guardian CCTV/ Video Surveillance System here.

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Confidential Data Storage

Step by Step: How to Safely Store Confidential Data

Now, more than ever, we have to be cautious of our personal documents – whether professional or personal. Information can be easily leaked, lost, or hacked. Follow this step-by-step guide to safely store confidential data:

Disk Encryption

First, enable full disk encryption. This protects all confidential data if its devices fall into the wrong hands. There is software that does the job for you on Microsoft and Apple devices. It is important to note that said software should not be turned off or deleted once applied – this will assure that data stays safe. 

Secure Hard Disks and Flash Drives

Second, important data can be stolen through physical media such as external hard disks or flash drives rather than digitally. Said devices should never be taken out of the place of business or left unattended. In addition, there should always be a backup to your backup, which is where encryption comes into play. 

Password-Protected Archives

Third, any data that has not been previously stored/encrypted should never be transferred over the internet. Sending important data over programs such as e-mail or file sharing services is sometimes required, but never ideal; however, the easiest way to avoid data theft is to encrypt the data and put it in a password-protected archive. Passwords for the archive should be set through a different channel.

Safely Delete Old Data

Fourth, companies sometimes hoard information that they no longer need. Most times, said information has classified or important data that should not be possessed by the wrong person. The best way to keep the information safe is by getting rid of it once it is of no use to the company. Additionally, never forget to also delete it from the Recycle bin as well; for anything sensitive, use a file-shredder to prevent recovery. 

Secure Passwords

Lastly, any archives or passwords created for data storage should be safely secured. Losing and leaking passwords is not a difficult task. The easiest way to keep passwords secure is through programs such as Kasperski. 

To Store Confidential Data is simple, when the right steps are followed. Practice the above, and your data will be protected for years to come. For any additional questions or requests, contact us

5 Risks of Cloud Computing

 

Cloud computing and storage has increased in popularity. It has many benefits including security and effectiveness, but with time, cloud computing has become vulnerable to many risks. Here are five risks of cloud computing:

 

1.Misconfigured Settings

With many people using cloud computing, there is often a chance for a misab in the settings. A misconfigured setting is when some of the data stored in the cloud is not protected and it becomes breached. This is all because the purpose of the cloud is to make things fast and convenient and sometimes this causes more information to be less restricted. To fix this setting, it is ideal to check the cloud regularly and check the access permissions. 

2. Poor Data Quality 

When all your data is in the cloud, it can make it easier to overlook some information. Not only that, but when you share information via the cloud, it can make the information vulnerable to hackers and getting lost. To ensure the quality of your data, it’s a good idea to separate your data within categories and put security measures in place. 

3. Employee Training

One of the risks when it comes to cloud computing is not properly training employees on the risks. Most of the time, data is stolen due to phishing scams and security breaches. These can be prevented by teaching employees on how to identify scams. 

4. Security Policies 

Insufficient security policies can hurt all data in the cloud. When a security policy is not correct, it puts so many things at risk. To ensure you have adequate policies, it is important to know who can access the cloud, what data should be in the cloud and what to do when a breach occurs. 

5. Choosing the Provider

 

There are many cloud providers out there, and some aren’t the safest when it comes to storing data. Before determining what provider you want to use, make sure to research all providers. 

 

Are you having trouble with cloud computing? Westec Services can help! Feel free to contact us with any questions or concerns. 

Pros and Cons of Machine Learning

 

Machine learning is a type of artificial intelligence that is capable of predicting, detecting and prescribing solutions to many equations. It is mainly used by inserting thousands of images or algorithms into the system, which causes it to recognize the data and know the difference between them. This creates an algorithm that can be used for digital chat bots, voice recognition services and spam detection softwares. But what are the pros and cons of machine learning?

Pros 

When it comes to the pros of machine learning, there are many including prediction, detection and prescription. These complex machines are able to conduct data analysis fast and are more effective than any human. They can predict accurate information that can lead to more health and technological advances. Along with predicting information, machines can also detect this information at a faster rate than humans. They can detect data, images, voices and more. Not only can machines predict and detect information, they can also create solutions for certain algorithms. Scientists believe that machine learning devices can create solutions 100 times faster than humans. Machine learning can be used for many different areas of work or study, especially with the amount of tasks it can perform. 

Cons 

On the other hand, machine learning does have some disadvantages including data privacy and security. Machine learning can conduct many solutions including facial and voice recognition, which can be a problem for some people. When the machine does these types of tasks, many people argue that it is taking vital information from people and storing it internally. When the data is stored, almost anyone can access it, leaving a problem of data security. How to Avoid a Spear-Phishing Attack - WesTec Services

The bottom line is that machine learning is extremely useful. Like other technologies, it has its pros and cons. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

Benefits of Managed Services

 

When it comes to your business’ IT, it can be overwhelming and often confusing. Having a managing service run all your IT, it can eliminate any stress associated with it. Many benefits include cost, time, effectiveness and less overall stress. 

Cost

 

Most managing service providers work directly with the client to ensure the best pricing options for your IT department. This may include a better way of securing data, sharing documents, communications and more. 

Time

One of the biggest benefits of a managed service is that it will give you and your business more time for other things. Handling IT services on your own can take up lots of time, leaving you scrambling to finish projects. A managing service can take everything IT off your hands and ultimately free up some time. 

Effectiveness

IT can be difficult to understand, so when businesses try to handle all their IT items, they can do things incorrectly. This will decrease your efficiency and often prolong tasks. When you let a service handle everything IT, they will ensure that everything will be correct and allow you and your business to work effectively. 

Company Improvements 

When companies are growing and hiring more employees, they tend to depend on their technology department to be able to provide all necessary information and items needed. When a managing service is in control of IT, they can be ready for your company to continuously grow and change without having to worry about when things will be prepared. 

Stress

IT itself can be incredibly stressful. This high amount of stress can harm work efficiency and be detrimental to the company. Hiring an IT managing service team will take all the stress off of you and your employees. They will do their job, to ensure that you can do your job. 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

Data Privacy Laws in the US

 

Today’s technology is constantly changing and evolving, oftentimes leaving our vital personal information at risk of being sold, leaked or taken. But did you know that there are certain laws in place to protect your data? Here is everything you need to know about data privacy laws in the US:

 

US Privacy Act of 1974

The US Privacy Act was passed by congress in 1974. The main purpose of this act is to protect the privacy of individuals and prevent unwanted invasions of their privacy or data from federal companies. This includes the closure of personal information. Some key points of this act include: 

  • All citizens have the right to any data held by the government
  • Citizens can correct or change any data 
  • Sharing information between different federal corporations is prohibited 

FTC Act

The FTC or the Federal Trade Commission Act is another important privacy act in the US. It was first introduced in 1914 and is used to enforce the protection of data and privacy of individuals. This act is also used in court to investigate data violations. Similar to other data privacy laws, the FTC focuses on the use of equality and prevents deceptive acts that may affect commerce. 

HIPAA

Personal medical information is one of the most vital pieces of data that is protected. HIPAA, or Health Insurance Portability and Accountability Act protects all forms of medical information. This act sets limits and uses disclosures in order to get medical information private and secure. 

FCRA

Credit scores and anything pertaining to credit card agencies are protected under The Fair Credit Reporting Act. This act’s purpose is to establish fair, equal and private information that credit card agencies might have. This also prevents certain companies from selling your information to other companies. 

 

Having all your information online can be scary, but just know that there are laws in place to protect you and your information. 

Technology can be confusing, and it’s important to know your rights! Have any further questions on internet privacy? Contact WesTec today! And don’t forget to follow us on Facebook, Twitter and LinkedIn



Contact Centers: Cloud-Based vs On-Premises

 

Technology is constantly evolving and with that comes the differences between contact centers. More specifically, the difference between cloud based and on-premises contact centers. Both have their pros and cons, but which one is best for your business? Here out the main differences between contact centers: 

 

Cloud Based

Cloud based contact centers are a way for businesses to be in direct contact with customers, anywhere and everywhere. With it being all linked to the cloud, all data and software can be accessed anywhere. This makes communication with clients more effective. More businesses are making the switch to cloud based technology. 

Pros 

The pros of cloud based contact centers include but not limited to:

  • Easier to Scale
  • Speed
  • Better Integration
  • Reliable 
  • Easy Access

On-Premises

More traditionally, on-premises contact centers use hardware-based settings. This means everything including data, software, and infrastructure stays onsite. Although it is more user friendly, this requires lots of maintenance that can become expensive fast. 

Pros 

Even though some might argue that on-site contact centers are outdated or old fashioned, they still have pros that not even cloud based technology can offer. Pros include: 

  • Maximum Control
  • Data is stored Securely 
  • Only Buy Equipment you Need
  • No Monthly Payments 

Differences  

Both options have their advantages, but which one is better for your business? Both cloud based and on-premises contact centers have the potential to grow your business. On-premises centers have the access to create wait music, transfers and call logging. Cloud based can do the same thing, but in a more advanced way such as live call monitoring and click to transfer. 

Setting up the equipment is another main difference between the two. On-premises locations require time to get licensing, wire the hardware and find supporting items to link the equipment to. Cloud based works directly from the data box or even app. 

 

When it comes to cost, on-premises has a one time cost of all equipment needed. This can be expensive, but it is only one payment. It is also important to know that this technology might need more maintenance and upgrades as you go. Cloud based is cheaper at the beginning, but you will need to enroll in a subscription plan. Depending on what company, you could be paying every time a call comes through the line. 



Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.

Upgrading your Telecom System: Making the Switch to Switchvox

As your business grows, your technology should be growing with it. Some technologies, including phone systems should be upgraded to ensure better service that you and your employees deserve. It is time to upgrade your telecom system into a newer, fast and more efficient system such as Switchvox. Here is why you should make the switch: 

Features

Old fashion telecom systems can be confusing, especially when it comes to all the features, or lack of. When businesses get more clients or traffic, they will need to make calls, take messages and transfer clients. Outdated telecom systems will not be able to perform properly. Switchvox systems on the other hand, make it easier for the user to complete all these tasks without being stressed about pre-existing features. 

 

Save Time and Money

Time is money, especially when dealing with equipment that is essential to your business. Old telecom systems take time to do simple tasks, thus decreasing the time and money you have to grow your business. Switchvox systems work at a fast pace and have a larger capacity to perform basic functions. Not only that but older systems could require recurring maintenance unlike newer systems like the Switchvox that grows as your business grows and allows for more flexibility. 

 

Professional Image

Success is what every business wants and in order to do that, they must act the part. When people look for a company to work for, ideally they want someone that is professional and can get a job done. What says professional about a slow, outdated telecom system? Having a Switchvox system improves communication with potential clients and gives them a sense of professionalism. 

 

Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter

 

Best Video Surveillance Systems for 2022

 

Video surveillance systems are one of the most effective ways for protecting and monitoring a space or business. With loads of surveillance services on the market, it can be hard to choose the best one for you. Here are the top video surveillance systems predicted for 2022.

 

Protection 1

Ranked the highest, Protection 1 video surveillance company offers a wide variety of services for many companies and areas. Each hardware can be customized to your specific liking. They include 24 hour surveillance that is protected, leaving the most accurate video data. This data can be located through their mobile application. Pricing is dependent on what plan is chosen, but the only downside is that you must sign a three year contact with every plan. 

 

Blink by Amazon

Blink by Amazon is a user-friendly and cost effective option for surveillance. Popular for their no monthly fee or contracts, this device is becoming more popular for everyday users. Like other popular companies, they also work through an app, however it requires wifi in order to work. 

 

Alibi Security 

Alibi is a system that is usually paired with an already existing company. This simplys upgrades the performance of the system and is considered a hybrid option. You can pair this with the previous system, IP or analog, without changing the camera itself. It allows you to connect the old device with the new system allowing you to still access the data. For pricing, you must contact an Alibi Security representative. 

 

No matter what surveillance system you decide on, it is important to do research and make sure the system is perfect for you. 

 

Let Westec Services help you decide on and install the best video surveillance system for you or your business. We offer our expertise in all IT issues and are willing to work diligently and professionally for all of our clients. Feel free to contact us and check out the  services we offer. 

Smart Shopping

 

Shopping online has many risks that some shoppers fall victim to. Whether it be personal information stolen, wifi breach or virtual viruses, it is important to know how to become a smart shopper and prevent these risks from becoming a reality. Here are some tips to be a smart shopper: 

 

Know What You’re Buying

Popular smart devices can easily help us and make our lives easier, but it is important to know exactly what you want and what risks might be present. Things to know are: 

 

  • Who makes it?
  • What is its purpose?
  • Do you trust the company?
  • Have you read the reviews?

 

All of these things can prevent negative things from happening and make you more aware of what devices you are potentially bringing into your life or home. 

 

Buy Familiar Brands 

To limit the risks of buying alone, it is a good idea to buy from familiar or well known brands. These top brands are more likely to have stronger security on devices that hackers will have a hard time getting into and less likely to have any security breaches. Also, top brands are constantly updating their system and creating a safer place for the devices. Rarely hackers get into the system but when they do, these big companies are quick to fix it and will most likely send out a message to customers making them aware of the threat. It is important to be able to trust the brand or company and feel confident is how they handle these risks. 

 

 Are you having issues with becoming a smart shopper and protecting your information? Westec services can help!  Schedule a call with one of our professionals today!

 

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Future of Algorithms

Algorithms are one of the most used technologies in the world. They are used for anything and everything, including cell phones, computers, security systems and more. Businesses also use algorithms for a better success rate and improve their optimization. Here’s how businesses are using algorithms.  

Human Resources

Algorithms are most used in the human resource field. Certain algorithms sort people or items into categories that can later be used by the business. This is also used in popular job posting websites. They can easily sort through candidates based on specific qualifications the job has put in place. Overall, with the help of algorithms, this leads to more efficiency and productivity in all work fields. 

 

Healthcare

Algorithms can soon find themselves in the healthcare industry. With them, doctors can easily input symptoms into the system and find the right medication or treatment for the illness. Not only that, but it can track and categorize patients that make it easier for doctors to pull records. Algorithm programs specifically for this have already made their way to the healthcare field and can be used with other technologies such as artificial intelligence making a more advanced healthcare system. 

 

Internet

Have you ever opened a social media app and seen an advertisement for something you recently looked up or interested in? That is a result of an algorithm. They take into account anything you have looked up, liked, or typed and put it through a filter system that shows certain information, items or advertisements that are catered to you. This is the most popular way algorithms are used. 

 

It is also important to know that everyone has access to algorithms and correlating data. From big, well known companies to small start up businesses, algorithms can be used and be beneficial for all. 

 

Want to know more about how algorithms can help your business? WesTec services can help! Feel free to contact us and check out our services to see how we can assist you. Don’t forget to follow us on Facebook, LinkedIn and Twitter for updates.

The Benefits of Server Virtualization

In this age of technology we try to find a way to make it work faster and more effectively. Server virtualization helps companies do multiple things at once and create an up to date workspace. 

What is Server Virtualization?

Server virtualization is described as dividing hardwares into multiple separate servers. Each of these servers can do many tasks all at the same time. They have the capability to run at a faster speed without any internal complications. They can either be connected with other servers or work singly. 

Benefits 

With any type of  virtualization, it maximizes the power used to do the job of multiple machines all on one server. They can be programmed to do exactly what you need and at what pace. Specific solutions, safety protocols can all be used with specific servers. There are multiple servers to choose from including:

  • Full- Virtualization: Specialized server that conducts power to remaining servers and cross operating systems. 
  • Para- Virtualization: This server is aware of other servers in the systems and relies on them. This server works together with others to manage jobs and information. 
  • OS- Level Virtualization: Most basic level of virtualization. This system is managed by the physical server’s operating system. 

 

Modern technologies and companies are using virtualization to work more efficiently. This different type of server can reach full potential and take the stress off of the workload. In the long run, this is also a cheaper alternative as if any problems occur, it can be resolved internally and then connected to the other servers. 

 

Server virtualization is the most powerful way to run a business. A single server can do the job of multiple machines at a faster pace and with less issues. They are unique and can be used for anything and any type of business. Virtualization is extremely beneficial and is becoming more of a must in technology. 

 

 

 Virtualization can be overwhelming, but WesTec is here to help! Any further questions about server virtualization? Feel free to contact us. We would love to hear from you. 

 

Leasing vs. Financing IT Equipment

 

IT equipment is essential for businesses in 2021. The main question is — leasing vs financing IT equipment? There are pros and cons for both options, but it depends on the kind of working environment, efficiency requirements, and budget. 

Leasing 

One of the greatest advantages of leasing is not being financially responsible for the equipment. Rather than having your company held responsible, you would be passing the financials to the leasing company. Instead of paying up front for the equipment needed, leasing allows you to set a monthly payment. A lease is also an option that will guarantee the same equipment with fixed monthly payments. 

Financials aside, leasing provides access to the newest, up-to-date equipment. Once your equipment has run its course, you can easily upgrade. Newer equipment requires less maintenance, which allows for greater productivity. 

However, there are some disadvantages to leasing IT equipment. Depending on your leasing terms and IT needs, leasing can be more expensive than financing — especially if you sign a lease and don’t end up using the equipment, as you are still obligated to pay. 

Financing

If leasing isn’t for you, you also have the option to finance. When financing, there are no contracts involved — you simply buy the equipment directly from the source. If maintenance is required, financing allows you to go about it at your own discretion. You won’t need to make an appointment with the leasing company or be stuck with damaged equipment. When you own the equipment, you can simply take care of everything on your own. 

For businesses on a tight budget, financing is the more cost-effective option. With one simple payment, the equipment is yours! 

However, there are a few downsides when it comes to financing. Depending on the business, making a big investment like this could max out your credit lines. Furthermore, you could be stuck with outdated equipment, whereas in leasing, updated equipment is always available. 

The Final Decision 

Between financing and leasing IT equipment, both have their pros and cons. However, it is up to you to decide which option is most cost-efficient, given your budget and IT needs. For the most advanced models that don’t require one big payment, leasing would be the best option. For a one-time payment and maintenance freedom, the best option would be financing. 

 

  Not sure whether to finance or lease IT equipment? We can help!    Feel free to give us a call or visit our website

3 Signs IT's Time to Adopt a VoIP Phone System - WesTec

3 Signs It’s Time to Adopt a VoIP Phone System

Are you on the fence about upgrading to VoIP? Deciding to upgrade can be a tricky process but the most important step is understanding your current issues. Here are a few signs it’s time to make the transition to a VoIP Phone System:



Can’t Grow With Your Business3 SIGNS IT’S TIME TO ADOPT A VOIP PHONE SYSTEM - WesTec

If your company is looking to expand to new locations or is in a state of constant growth, VoIP could be the right solution for you. Traditional phone lines take a long time to add, maintenance is expensive, and moving your phone number with your business can be tricky. VoIP allows new lines to be easily added within seconds and also includes access to many other business benefits.

 

Costs Outweigh the Benefits

Is your traditional phone bill becoming costly and unpredictable? This may be a sign to upgrade your system. The cost of traditional phones continues to build over time, including costs for equipment, costs per line, international calls, and routine maintenance, while also lacking many of the benefits that VoIP phones include for free.

By switching to a cloud computing system, local calls are free and international calls require a miniscule fee in comparison to the cost of a traditional phone call. VoIP phones connect through the internet, removing the need for a majority of the equipment and maintenance associated with normal phone lines.  




Lacks Important Features

The larger your business, the more important it is for the company to be working at a level of full productivity. You may think your phone system is doing enough, but why keep using one that takes more of your time to use while also costing you money?   

VoIP phones have many advantageous features, including answering all calls, routing them to the intended recipient, monitoring call quality, and automatically transcribing voicemails. Each of these features saves your company time and money, all while making the workplace easier for everyone. Consider taking your business to the next level with VoIP. 

 

Our team will help you decide which system best suits your business and its needs. With our streamlined and rapid set-up process, you’ll be making and receiving VoIP calls in just a matter of minutes. Interested in learning more? Contact WesTec Services today! Do you find our blog posts to be beneficial and informative? Follow us on Facebook, Twitter, and LinkedIn so you don’t miss an update!

3 Small Business Tech Trends of 2021 - WesTec Services

3 Small Business Tech Trends of 2021

It’s hard to believe we are already halfway through 2021! It’s been a whirlwind year thus far, but we have seen many advancements in business technology. As remote work becomes the new normal, businesses everywhere have begun adopting new technology and software to make this transition easier. Here are a few small business tech trends that have proven to be revolutionary this year:

3 Small Business Tech Trends of 2021 - WesTec Services

AI-Operated CRMs

In 2021, small businesses everywhere are looking to streamline their work with CRM software. AI-operated CRMs (Customer Relationship Management) allow businesses to effectively identify, track, and target leads through automated campaigns. Businesses have found that CRMs are a more effective approach to their sales processes, as this software produces more personalized customer engagement.

 

Remote Onboarding

Since the pandemic, many industries are making the switch to remote work. As smooth and successful as this transition has been for some, remote work may become a more long-term option. Now, businesses are implementing remote onboarding software to simplify and expedite the hiring process. This new software is more convenient and cost-effective than traditional hiring processes.

3 Small Business Tech Trends of 2021 - WesTec Services

Centralized, Comprehensive HR Software

Remote work provides so much ease and convenience for employees and executives alike. However, with limited human-to-human contact, HR departments have had difficulty keeping up with the needs of their employees. With the introduction of centralized HR software, HR professionals can automate daily processes and store data. This software will also improve performance management and employee communication.

 

At WesTec Services, business technology is our specialty. From Managed Services and Network Installation to IT Consulting and more, we’re your one-stop shop. From computer hardware and software to telephone systems and integrated security, we’ll make it all work seamlessly together. 

Interested in learning more about the services we offer? Visit our website or contact WesTec Services today!

Want to stay up-to-date on emerging business technology trends? Visit our blog.

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Last-Minute Spring Cleaning: Maintaining Your Business Technology - Westec Services

Last-Minute Spring Cleaning: Maintaining Your Business Technology

Summer is right around the corner. If you haven’t tackled Spring cleaning yet, now is your opportunity! Here are a few ways to clean up your system and improve its overall performance with regular maintenance:

 

Business Technology MaintenanceDust with compressed air and wipe down the monitor

Starting with the outside of your system, dust the keyboard and mouse with a can of compressed air. Compressed air is strong and will clean out any built up dust particles and other grime. You may also consider wiping down your keyboard and mouse with an antibacterial solution, to rid the surfaces of germs and bacteria. Avoid spraying the keyboard and mouse directly — instead, lightly spritz a rag and wipe. Wipe down your monitor with a microfiber cloth to remove fingerprints and anything else that may be crusted to the monitor. 

 

Clean hardware system

Once you have dusted the outside of your system, you should focus on cleaning your hardware. Before you begin, close any active programs/files, shut your computer down, and unplug the computer from the wall. Unscrew the hardware casing and use compressed air to dust all the nooks and crannies of your system. Compressed air is safe to use on hardware and should not cause any damage.

 

Turn your computer off or restart regularly 

Simply putting your computer to sleep while it is not in use will cause your system minimal damage. However, you should make a habit of restarting or shutting your system down every now and then — especially if you use an older system. Rebooting your computer will prevent overheating and will allow your system to refresh its settings and resources. Allowing your computer to reboot and refresh will improve its overall performance.

 

Business Technology MaintenanceClear up drive space

One thing that will slow your computer’s performance is a full drive. Improve your computer’s performance by clearing up drive space regularly — there’s no reason to hold on to files and downloads you no longer need! Delete any unnecessary files and consider moving files you wish to keep to an external harddrive.

 

Remove malware and viruses  

Malware can affect operability and cause data loss or theft. There are a number of ways your system can be infected by malware and other viruses. Therefore, it is important that you use antivirus software to protect your computer and remove any potential threats. This software will run diagnostics, identify viruses, and resolve these.

 

Install updates

It is important that you install program updates regularly, as to ensure all programs are running efficiently. Failing to install new updates can affect the speed and performance of your programs. Most programs have regular updates that will address security holes and minimize unnecessary features.

 

 

At WesTec Services, we believe regular maintenance is crucial for maintaining the health of your system. With regular maintenance, you can prevent the worst from happening — and prevention is key! 

Most IT consultants simply put band-aid fixes on computer network problems and react to problems instead of looking for ways to prevent them from happening in the first place. As with most things in life, prevention really is better than cure — and it’s no surprise to find that prevention is the secret of good IT support too. Interested in learning more about our IT services? Contact us today!

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PC vs. Mac: Which is the Right Option for Me? - WesTec Services

PC vs. Mac: Which is the Right Option for Me?

The PC vs. Mac debate has the tech world divided. Whether it’s PC or Mac, users are loyal to their system. This begs the question: which system is better? What are the pros and cons of each system? WesTec Services has created a breakdown for each computer:

PC

One of the most obvious benefits to purchasing a PC is the price. PCs not only offer a wide range of products, but these products are more affordable than Mac products. According to VoltCave, a standard PC in 2021 costs anywhere from $500-$1000. Meanwhile, a Mac starts at $1299.

PCs also offer better hardware and configuration than Mac products. Boasting superior hardware and graphics cards, a PC is the better option for someone with interests in gaming. 

PCs use Windows operating systems, which allows users more freedom to customize and modify their system’s functionality and storage. Since Windows is the most commonly used operating system, there is more compatible software available for PCs.

Mac

Apple is known for their user-friendly, intuitive systems, making Mac computers the obvious choice for beginners. Meanwhile, PCs using Windows operating systems come with a bit of learning curve.

Though superficial, Mac is the preferred choice for its sleek appearance, as Mac products are more aesthetically pleasing than most PCs. For those with iPhones, iPads, or iPods, Mac’s easy multi-device integration allows its users to seamlessly sync all their Apple products together. When integrating devices, users can place calls and send iMessages directly from their computer, and easily access/share files directly from their devices. 

Additionally, Mac systems boast clear, built-in “Retina” displays. Therefore, these systems are ideal for those who require superior visual elements, such as graphic designers and artists.

 

When choosing between PC and Mac, it’s important to understand that not one system is better than the other — you simply must consider what system meets your needs and budget! Regardless of what system your company favors, WesTec Services is here to provide superior IT support. Interested in learning more about our Managed Services or IT Consulting? Contact us today!

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4 Things Your IT Support Team Wants You to Know - WesTec Services

4 Things Your IT Support Team Wants You to Know

For many computer novices, IT protocol is widely misunderstood. Given the complexity of some of these procedures, computer users are left feeling frustrated with IT support. However, IT is only here to help! Here are 4 things your IT support team wants you to know:

 

Your network is being monitored

Whether you have an internal IT department or you outsource your IT support, there is a chance that your network is being monitored around the clock. This often does not occur to many people. Therefore, you should avoid storing personal information or searching sensitive material on your work computer. If you wouldn’t want your boss or coworkers seeing it, it’s safe to say it shouldn’t be on your work computer.

 

IT has to assume you have zero tech knowledge

In order for your IT support team to assist you in resolving issues, they must first assume you have very little knowledge of computers. This means they will offer simple solutions to start. For someone with a basic understanding of computer functions, it may be frustrating to be asked, “Have you tried restarting your computer?” These questions seem like no-brainers, but IT wants to find the solution to your problem as quickly and efficiently as possible. If there’s a quick fix, they can find this solution by asking basic questions.  

They’re not magicians

For IT professionals with years of knowledge and experience, most tech issues will have easy, obvious solutions. However, that does not mean IT won’t encounter issues from time to time that require a little more thought and effort. Be patient with IT — they want to find a solution to your problem just as badly as you do. Remember, they’re people, not miracle workers.

 

Suggestions are meant to help you, not make your job harder

There’s a reason IT recommends you update your passwords regularly and perform program updates — they want to ensure your computer is secure and performing as it should be! When you take these suggestions seriously, you spend less time on the phone with IT resolving issues that could have been avoided to begin with; less time on the phone with IT means less downtime.

 

WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.

 

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3 Crucial Security Solutions to Employ as a Business Owner - WesTec Services

3 Crucial Security Solutions to Employ as a Business Owner

A security threat of any kind can disrupt productivity and impact business. What precautions are you taking to ensure your company does not fall victim to these disruptions? Here are 3 security solutions you should employ as a business owner:  

Backup Disaster/Recovery

System failure can occur for a variety of reasons, such as virus infection, human error, and natural disaster. Regardless, system failure occurs without warning and could easily put you out of business if you are not prepared. Therefore, it is crucial you implement some sort of backup and data recovery software to protect your network. If you store important or confidential files on your computers, you simply cannot afford to be without backup and data recovery.  

Access Control Systems

Another way to protect your business against security threats would be to implement an access control system. With access control systems, facility owners may install security technology such as ID key entries and finger-printing scanners in order to track who enters the building. This technology can also record the time and date guests arrive and leave.   

CCTV or IP Security System

Video surveillance is another great solution for businesses looking to increase security efforts, especially when paired with access control systems. Installing cameras at key entrances and exits will allow a facility owner to better monitor who enters the building. Unlike backup disaster/recovery, access control systems and CCTV protect against external security threats.   Why wait until you need a solution in order to implement preventative measures? Most IT consultants simply react to problems instead of looking for ways to prevent them from happening in the first place. At WesTec Services, we believe prevention is better than a cure; prevention is key to maintaining productivity and cash flow. Protect your assets – call WesTec Services and schedule a meeting with one of our IT professionals to discuss what security solutions are best suited for your business!
Managed IT Services

What is Managed IT Service?

Small businesses can benefit from outsourcing their IT to a qualified business technology company. With managed IT service, WesTec can monitor and improve your company’s IT practices to ensure your employees can focus on their daily duties. 

What is Managed IT Service?

Managed IT service allows a company to pay a fixed monthly rate for IT services and equipment. With a fixed monthly rate, customers benefit from automatic software updates, regular equipment upgrades and relief from the day-to-day IT frustrations. Partnering with WesTec gives a company flexibility to set clear goals and objectives.

What’s Included?

WesTec Services offers two plans with fixed fees for network management solutions. With WesTec Guardian Professional, companies receive network management and basic IT needs based on their current network infrastructure. With this program, businesses also benefit from discounted on-site support rates. WesTec Guardian All Covered provides our clients with maintenance, network management and technical support needs all in one fixed monthly rate. This ensures a company’s network is running efficiently without hourly rates.

IT employee preventing network failureWhy Your Business Needs to Outsource IT

In today’s society, technology is crucial for a company to thrive in a competitive market. Because of this, businesses can not wait until something is broken to fix it. Managed IT service changes the way companies are looking at technology. Instead of embracing the old fix-it mentality, IT companies can manage a company’s IT and prevent any issues that might disrupt employees or clients.  Let WesTec Services manage your IT and keep your company on its toes. Our managed IT services reduce the cost of replacing new equipment and keep you from paying hourly rates when your network fails by offering all-inclusive, fixed rates. Contact us to learn more about managed IT today.

Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.

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2916 West TC Jester Blvd., Suite 104

Houston, TX 77018


(713) 682-4000

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