Quantum mechanics are more powerful than ever. Different from the average computer, quantum computing offers an advanced level of algorithms and benefits that continue to develop and transform. Due to their advancements, they are continuing to grow in popularity and change the way we use technology.
What is Quantum Computing?
Quantum computing can be described as a unique set of equations and algorithms that are based on quantum mechanics and physics. They have collective properties including interference, superposition and entanglement that perform tasks such as completing calculations. These unique systems are then introduced to computing making it possible to solve many problems and aid in traditional programming methods.
How does it work?
To understand how quantum computing works, it is important to know the certain elements used including qubits. Qubits are the unit measurement for quantum computing. They have potential to do things differently and can hold lots of information. The quantum system has a house or a storage facility that keeps the qubits and keeps them at a temperature above absolute zero. This is to prevent interference that might happen with the signals. Some systems also use a vacuum chamber to stop internal vibrations. In order to use them in this type of computing, the system must have a method for transferring signals. This is embedded in quantum systems. More common systems include lasers, microwaves and voltage. Then from the transfer stage, it gets sent to a classic computer that can then read and run the desired program.
Benefits
There are multiple benefits when it comes to this specialized hardware. One being optimization. With the help of quantum computing, researchers can use a specific algorithm that cannot be used with average computers. Not only that but it can then create even more complex systems and equations that aid in online traffic within the system, deliveries and energy storage. Another benefit is searching online. With the help of this computing, it can sort through lots of data and present the desired results that classic commuters and algorithms can’t do.
Have any questions about the right technology services for you or your business? WesTec services can help.Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter.
With holiday’s right around the corner, this makes for a scammer’s perfect opportunity to conduct phishing scams. Researchers have stated that this year, phishing scams are going to increase significantly. More phishing scams are done via mobile devices, making it easier than ever to have your information stolen. But how do we protect ourselves during this vulnerable time?
Phishing Scams
Phishing scams are intensified during the holiday season due to the high traffic of online shoppers and the urge for people to look for deals. One popular way scammers do this is by sending emails or text messages about an offer that is too good to be passed up. For example, they list a popular technology device for cheap. Most people would just look at the price and proceed with the scam. Another scam is when they mimic bigger companies online to get credit card information or being able to log onto the device when a certain URL is clicked. These mainly happen through emails. They might send an email about a recent fake purchase to get you to click on the URL. These scams are going unnoticed and can do lots of harm. It is important to know how to prevent these scams and protect your information.
Prevention
It is inevitable that these scams will make their way to you. One way to identify a scam is to check the grammar of the message. Usually scams will be misspelled or the message came from a third party source. This is the easiest way to quickly identify the scam.
Be cautious about providing personal information such as phone numbers or credit card numbers. Make sure before you provide information that it is a reliable and trustworthy source.
If a phishing scam is sent to you, it is best to not respond. A response to these scams lets the scammer know you are a ‘real’ person and will likely be targeted again. If this does happen, there is an option to report the scam to the Spam Reporting Service.
Holidays make for a great time to buy gifts for loved ones, but this also means it is more likely to come across a phishing scam. It is important to know how to identify the scam and how to prevent and protect yourself.
Scams can be irritating and hard to effectively prevent them. WesTec services can help you in any way. We offer skilled expertise in all technologies and are ready to help. Contact us for any further information on phishing and how to protect yourself.
In the era of technology, some have concerns about their privacy. In schools, the top priority is to protect students and their information. With students constantly engaging in technology, whether it be submitting homework, emails with teachers, or saving documents, state and federal internet security laws protect all this information.
FERPA: Family Educational Rights and Privacy Act
FERPA: Family Educational Rights and Privacy Act is one of the most widely known federal laws regarding student privacy. It applies to every educational institution or those of a similar rank. This law protects the education records of all students and sets boundaries between what information students’ parents have access to when the student becomes 18 years of age. If educational records are needed by another school, parent, or in medical cases, there must be a written permission letter from the student or guardian to release that information. Details such as name, birthdate, phone number and school attendance is not under this law and does not require a written permission.
COPPA: Children’s Online Privacy Protection Act
Different from FERPA, COPPA: Children’s Online Privacy Protection Act is specific to the online services used by children 13 years and younger. This act controls what personal information is collected from young children. Applications and websites all have to abide by this act and schools can intervene as parental consent if needed.
CIPA: Children’s Internet Protection Act
In addition to protecting the privacy of students, it prevents them from seeing unwanted information while on the internet. CIPA: Children’s Internet Protection Act uses a filtered web system that schools and libraries use. This system blocks and hides harmful information or acts such as chat rooms and cyberbullying. CIPA also sets a curriculum on how to protect minors on the internet. This curriculum is required to use this program. Schools and libraries must implement these guidelines addressing a new internet safety policy.
These three acts and laws are a preventative measure from harmful internet activities and exploitation. With the main goal of protecting students’ privacy and engaging them in new internet safety protocols these acts are required by law.
Technology can be confusing, and it’s important to know your rights! Have any further questions on internet privacy? Contact WesTec today! And don’t forget to follow us on Facebook, Twitter and LinkedIn.
In recent years, we have seen cloud computing become the industry standard for computing and storage resources. Cloud computing uses four different models, indicating how services are made available to users. Learn more about the 4 Cloud Hosting Models:
Public Cloud
Public clouds are available for anyone who would like to make use of the resource, from low security application development to file and email sharing. One example of this would be Google applications such as Gmail and Google Drive. These are available through the use of a public cloud, accessible by any user with an account at any time.
Private Cloud
Just like it sounds, a private cloud is a private network typically used by a single organization for security. The cloud can be easily managed onsite or offsite by outside groups or third party organizations. While much more costly than its public counterpart, private clouds are the better option for organizations that require the extra security and privacy.
Hybrid Cloud
In a hybrid cloud, organizations make use of a combination of private and public cloud infrastructure. The most common use is when an organization needs to quickly scale up their IT infrastructure to provide the necessary cloud capacity, like an online retainer during the busy holiday season.
Multi-Cloud
A Multi-cloud is any combination of public, private, and hybrid clouds. Within an organization, there might be multiple private clouds in addition to private clouds. These clouds can be interconnected or separate. The multi-cloud category is a catch-all for any mixture of clouds, therefore allowing for the most flexibility and customization.
Having cloud hosting trouble? We can help! WesTec Services is a trusted and experienced IT services provider located in the Houston area. Give us a call today or visit our website to see what WesTec can do for you.
It’s hard to believe we are already halfway through 2021! It’s been a whirlwind year thus far, but we have seen many advancements in business technology. As remote work becomes the new normal, businesses everywhere have begun adopting new technology and software to make this transition easier. Here are a few small business tech trends that have proven to be revolutionary this year:
AI-Operated CRMs
In 2021, small businesses everywhere are looking to streamline their work with CRM software. AI-operated CRMs (Customer Relationship Management) allow businesses to effectively identify, track, and target leads through automated campaigns. Businesses have found that CRMs are a more effective approach to their sales processes, as this software produces more personalized customer engagement.
Remote Onboarding
Since the pandemic, many industries are making the switch to remote work. As smooth and successful as this transition has been for some, remote work may become a more long-term option. Now, businesses are implementing remote onboarding software to simplify and expedite the hiring process. This new software is more convenient and cost-effective than traditional hiring processes.
Centralized, Comprehensive HR Software
Remote work provides so much ease and convenience for employees and executives alike. However, with limited human-to-human contact, HR departments have had difficulty keeping up with the needs of their employees. With the introduction of centralized HR software, HR professionals can automate daily processes and store data. This software will also improve performance management and employee communication.
At WesTec Services, business technology is our specialty. From Managed Services and Network Installation to IT Consulting and more, we’re your one-stop shop. From computer hardware and software to telephone systems and integrated security, we’ll make it all work seamlessly together.
Thirty-seven percent of workers telecommute regularly while more than half of business emails are now opened via smartphone.
In today’s workforce, mobile usage, employee mobility and remote workers are common. Therefore, it is important that businesses adopt mobile technology to meet the teetering needs and demands of the market. Accessibility – With the use of mobile technology within a business, the full power of a business phone system is readily available to the mobile user. Whether sitting in a physical office or working from a home office, the worker has the ability to be reached by a customer or coworker if needed. Accountability – Although mobile technology has posed issues for businesses in the past, improvements have been made. By running a business phone application on the mobile device and enforcing a business usage protocol, call records become available to the business manager for accountability purposes. Transitions – If a worker needs to leave the office at a certain time and is currently on a call with a customer, mobile technology allows a seamless transition. With mobile technology, a worker can press a button on the office phone to transfer the call to mobile without the customer even noticing.
Mobile technology has transformed the business world with its ability to interact seamlessly with customers and employees in a full-featured and professional manner.
WesTec Services offers all-in-one business communication systems that are aimed to maintain a proactive posture and market flexibility to take advantage of rapidly changing technology.
At WesTec, we deliver reliable mobile technology for businesses who strive to maintain high ethical standards and produce high-quality products while promoting a healthy work environment.
To learn more about our business phone systems that deliver advanced operating performance through seamless integration, contact us today.
For a business owner, securing the business property is a top priority. Because commercial business security is so essential, it is important to ensure the appropriate security systems are installed.
In addition to promoting a professional business appearance, camera systems provide long-term benefits to a company. Here are a few reasons why camera systems should be implemented within commercial business premises:
Protect Assets – As a business, valuable assets include the property itself, equipment, and private information. Businesses with security systems intact are less likely to have theft take place than those with none.
Detect Criminal Behavior – With cameras, crime is less likely to occur because most criminals are deterred by security. However, if in the case it doesn’t, criminals can be caught sooner and are more likely to be identified with cameras in place.
Preventative Measures – CCTV systems include access control systems and intruder alarm systems to alert authorities of suspicious activity. If a criminal appears at a business and notices cameras, it could prevent the crime from occurring altogether.
Save on Insurance – If businesses invest in security systems for their property, they may be qualified to receive insurance discounts depending on their provider.
Safeguard Staff – A business owner has the responsibility of protecting all work personnel. Installing high-tech cameras on the property can reduce liability risks and allow employees to feel comfortable and safe in the workplace.
WesTec Services offers cost-effective security products and installation for commercial businesses–providing a true turnkey solution for property safety.
At WesTec, our professionals will survey the designated area to determine how many cameras are needed, where the cameras should be located, perform camera installation requirements, and ensure camera functionality–while remaining compliant with any budget.
If your business is ready to take security to the next level with reliable CCTV or IP systems, contact WesTec today.
Within every industry, from heavy machinery to computers, possessing the relevant equipment allows a business to properly operate and grow. However, certain equipment may require a costly investment.
If a business is seeking to purchase new equipment or upgrade existing inventory, equipment financing and leasing has become a popular method of equipment acquisition.
Equipment financing and leasing is used to provide companies with the capital necessary to purchase needed equipment–the equipment acts as collateral for the loan. Regardless of the type of business and size, financing important equipment through a finance arrangement can be beneficial. Here’s how:
• Save money. Equipment financing can save a business money by bundling the equipment, installation and maintenance for a single, cost-efficient solution that maximizes budget.
• Stay up-to-date. Because of its affordable cost, a business can remain up-to-date with changing technology trends and equipment to maintain competitive advantage.
• Accelerate ROI. Tax leases allow businesses to secure working capital, invest it, and make more money while paying less for the equipment by writing off payments.
• Hedge against inflation. Financing and leasing allow business owners to lock their original signing rates to avoid future equipment inflation.
• Tax advantages. Depending on the structure of a lease, all lease payments may be written off as a deduction.
WesTec Services provides commercial equipment financing and leasing solutions for businesses of all types. At WesTec, our experts work diligently with both equipment buyers and vendors–offering an equipment financing solution that is suitable for all needs.
Our monthly-payment package may include equipment, software, maintenance, shipping, installing and training for a true turnkey solution for business technology.
Whether planning the purchase of a single piece of equipment or designing a system for future development, WesTec strives to provide the appropriate business technology analysis for optimal business growth! Contact us today!
Every business relies on communication to succeed. Because communication methods are only enhancing and changing, businesses are constantly seeking ways to cut telecommunications costs. In fact, it is estimated that telecommunications services are the third largest operating expense for most companies.
If you’re searching for ways to cut costs within your business, telecommunication audits are an easy, accurate way to discover what business practices are working and which ones are not. Telecom audits could potentially save your company thousands of dollars each year. Here a few benefits of implementing telecom audits: • Increase efficiency. Telecom auditing systems can provide advanced and customized reporting of current phone system services. Utilizing this innovative tactic, any problems with the telecom infrastructure can be brought to the surface–allowing productive time for immediate equipment fix or elimination. • Save time. The use of telecom auditing systems can provide highly itemized and detailed reports for any department. Having quick access to accurate data of system conditions and employee performances saves wasted time for determining what changes need to be made–also, company down time can be prevented if equipment needs to be upgraded.
• Find savings. Telecom audits can identify areas of wireless overspend throughout the entire company. If a company is dishing out extra expenses for mishandling of communication equipment, audits can identify billing errors or other unauthorized charges. By acquiring more data, necessary changes can be made to cut expenses.
WesTec provides telecommunications audits of a business’ current phone service provider. Our IT specialists will review and analyze the existing telecom services and provide recommendations and methods to reduce overall costs and maximize value and profitability. At WesTec, we offer thorough knowledge of available carriers and services provided–ultimately providing a true turnkey solution for efficient and strategic business practices. Contact us today to optimize your business telecommunication systems!
Information technology (IT) is a major security and support function for any business. In the current digital age, business owners and managers must optimize the available technology for successful business growth.
Outsourcing IT consulting services can help increase significant efficiency in a business–ultimately translating into reduced business costs. Learn how hiring a professional IT consulting service can aid a business of any size: • Reduced spending. When IT professionals come into a business, they are not there to make sales. Instead, these experts are there to evaluate the way a business is run and provide consulting and solutions for improvements. IT consulting services are a smart alternative to hiring an in-house team and repairing costly systems malfunctions later. • Increase focus on core business. Outsourcing IT professionals for IT consulting services allows business management to focus on core competencies and business development, rather than putting attention on technology issues. IT companies offer enhanced consulting and support that go beyond what internal operations could provide–saving wasted time on operational issues. • Access to experts and latest technology. IT companies ensure their employees are trained and certified in the technologies they support, so businesses can be confident the right technology decisions are being made–ultimately reducing all-around risk. Receiving thorough IT consulting services offers access to the latest technology and support from a team that are true experts in the area.
Possessing qualifiable experience, WesTec Services offers innovative strategic business planning expertise for all technology and management systems within a company. Whether a startup or well-seasoned company, we strive to accurately assess a company’s business system with their vision, goals and plans in mind.
Our IT experts will provide a comprehensive business technology road map for seamless implementation aimed to enhance overall business operations and profitability. Contact WesTec today to sustain successful growth in today’s fast paced business climate.
With the growing number of IT consulting and support companies in the area, WesTec continues to provide honest guarantee policies to businesses while maintaining the satisfaction of customers and a professional image. Unlike other guarantees, WesTec offers an assured 100% money-back guarantee for tech support, hardware and software purchases, and consulting services to all clients.
The WesTec zero-risk IT support guarantee includes:
• A full credit back for failing to reach agreed service levels. If our professionals fail to match the response times guaranteed to fully-managed clients, no payment is required to have the issues fixed–we will repair it at our cost and credit the client’s monthly subscription for the amount of time spent. At WesTec, we strive to ensure our clients don’t pay for IT support services they did not receive.
• A fixed price guarantee. We offer fixed price quotes on our prices–all projects are completed on budget without hiding fees. Our skilled IT experts refuse to piggyback any project risk on the client–rather, we take full responsibility.
• A one-time payment required. Although it is our goal to get every project right the first time, things happen. If our team has to return to repair a problem, we’ll fix it for free or refund the client–as long as we are notified of the issues within five days of the completion of the project or service.
• A purchase guarantee. If we specify, procure and install hardware or software for a business, and it fails to run correctly, our team will repair it free of charge–including parts and labor.
At WesTec, we strive to not only solve any technology issues within businesses but prevent them from happening in the future. WesTec offers an ongoing turn-key solution for all business connectivity needs.
Stay proactive with your technology–call us today!
No matter the size of the business, regular backups performed on the necessary technology platforms are essential to securing a company’s network. In the case of a virus, system failure, humor error or natural disaster, the results could be irreversible. Technology backups ultimately ensure the data needed to continue running business operations is secure and clean. Consider these additional motives to hire a professional IT support team for implementing a proper backup strategy: Data loss can be costly. Because the modern business is supported greatly by technology and computer networks, the loss of network data can financially scar a business. Implementing an effective backup strategy can act as an insurance policy for a business. Failure to backup systems could compel business closure. Due to the potential irretrievability of imperative information, a business may be forced to cease services as a result of extreme decrease in revenue. Remaining proactive and consistently performing technology backups strongly increases the longevity a business. Backups provide peace of mind. Performing regular backups allows a business to focus on deliverable business efforts instead of fretting over network security. Backups help rebuild a network regardless of a virus or a hack attack and eliminate frustration along the way. Every business is susceptible to an IT disaster. However, integrating a cost-effective backup strategy into the daily operations of a business could manage and secure irreplaceable files. WesTec Services offers backup disaster and recovery services to small and medium-sized businesses. Not only can our trained IT experts cure technology issues but also take preventative measures to avoid future occurrences–including conducting thorough backups to all technology. To eliminate the risk of losing important company information at any given time, call WesTec today to satisfy your business’ backup and recovery procedures.
Inevitably, technology is becoming more important to businesses of all shapes and sizes. Utilizing the right technology effectively can help a business become more profitable, versatile, and sustainable against its competitors. However, the rise of complex technology brings increased confusion and problems for many.
Here are some reasons to hire an IT professional to work alongside your business:
Technology is everywhere. No matter the market or size of the business, technology is involved in some shape or form. Investing in an IT professional can help optimize existing technology within the company and ensure the systems that are used daily are always working when they’re needed.
Technology is always evolving. Because technology is always developing, it can be used to push a business to the next level. An IT expert can assist by implementing updates to existing programs or introduce a company to new programs that can simplify work duties. Hiring a professional can save time and money. Whether some technology needs updating or needs to be fixed, outsourcing to an IT professional can help a company save time and money by trying to fix it themselves. Asking an IT expert to help is considered to be a cost-effective solution avoiding technology down-time.
IT professionals know what they’re doing. From computer hardware and software, telephone systems to security, IT professionals are skilled and trained to connect the technology needed for a business.
When seeking a one-stop source for all of your business’ IT support and consulting needs, WesTec Services will act as your IT Support Department–providing you with full in-house service. At WesTec, our technicians are equipped with the adequate experience and training required to connect the dots with the technology needed to run your business efficiently and effectively. Call us today–the home of worry-free IT!
Success in building any business depends on many factors, but none are more important than finding and keeping the right employees. A workforce that fits culturally with the company; one that is dedicated to the company’s mission; and one that is willing to follow leadership through “thick and thin” to reach the company’s goals can literally foster the success of the business.
There are a number of technologies available today that can aid or assist the business in attracting, hiring and maintaining that needed superior workforce. You can start with the need to attract the right people to your business. Websites like Monster.com or Careerbuilder.com give even small companies the opportunity to market their job openings throughout the world. Another aspect of hiring is to share the company story with the potential labor pool of prospects. Here technologies such as social media, think Facebook.com, make it easy to reach a large audience at very little costs. Good prospective employees are drawn to companies that look like they are a good place to work. Your website is another bit of technology where you company story needs to be told and updated to make your business attractive to these same prospects.
When it comes to hiring technologies exist that can greatly improve your hiring process. You can find websites that offer advice on how to build a great hiring process. There are human resource companies, such as AlegreHr.com, that can offer guidance and advice at a fraction of the cost of many local sources. All types of pre-hire testing are available on the internet from personality profiles, such as those offered at Birkman.com, or job-related testing that can be found on industry organization’s websites. Skills test can also be administered and graded through a computer. Effective use of these and other technologies raise the odds that you will make the right hire.
Employee retention and motivation are the real end-game of the hiring process. A company that invests in and maintains a quality communication and operating system goes a long way toward motivating its workforce. If every employee has the tools they need to excel at his or her job, then with proper supervision, they should all feel motivated to do their best work. Of course, there are other factors in creating a work environment that motivates the worker, such as condition of the actual work place; but having communication and operating technology that works well can make up for other lapses in the overall work environment.
Everyday there are new technologies, both equipment and software, that come to market that can enhance the businesses’ opportunity to hire and maintain a top-notch workforce. Successful owners and managers stay abreast of these technologies. When the time is right, they make sure that the company adopts and puts these technologies to work. Business success is made up of many factors but none as important as a quality, motivated workforce.
Westec can help you build or upgrade your businesses’ communication system. Call Ben (713) 682-4000 or email him at be**********@***vc.net to get his input on how to build a better system for you and your business.
Yes, your business has a hood just like your car or truck does. Therefore, from time to time you or your mechanic (technician) needs to check under the hood to make sure the engine that drives your technology is running smooth. Also, every 6 – 12 months you need to make sure your “engine” is up to the tasks at hand so that your technology keeps your business operating and competitive.
Your growth plans should be the real starting point of how you evaluate your business technology. If you plan to grow slowly and you are satisfied with your current competitive position, then you can typically let upgrades or replacements slide a bit. However, on the other hand, if you are seeking to grow and compete at a higher level, then your technology may need to be closer to the latest and greatest available. In today’s technology world, newer technology typically adds additional features and capabilities that allow your business to operate more efficiently. This efficiency can drive revenue up and expenses down which puts your business in a more competitive and profitable position.
First, I encourage you to take stock or an inventory of all the technology you use in your business. Unless you are still depending on a rotary phone or a mechanical cash register then technology should be helping you run a better business. Start with your point of sale, if you have one, and then move to what I call your administrative computer or network. Verify that the equipment and software you are using are sufficient and up to date to keep these systems running at the speed you need. You may need to upgrade or replace some or all the equipment and/or software depending on your growth plans.
Secondly, look at all the other technologies that are a part of your business process. This could include credit card processing; use of I-pads; digital cameras for security as well as consumer sales; and controlling shipping costs. Each one of these areas are subject to new technologies that can make their use if more cost effective. Also consider completely new technologies or uses for technologies, such as using the I-pad to improve your customers in-store experience.
In previous blogs (see http://www.westecservices.net/blog/ ) I have talked about using your IT service company as a resource for not only keeping your technology working but to consult with you on updating or replacing it. Granted, many IT services companies only offer break-fix repair services. However, others who use business models such as Managed Services are in business to help their clients not only fix their technology but to manage it as well. These companies can often assist their client’s in selecting the right hardware and software that integrates best with their businesses’.
The main reason that IT service firms that offer the Managed Service model do this is that communication systems today are driven by digital or internet services. Your phone system can be a VoIP system, which uses the internet for service. This reduces cost by eliminating the need for dedicated phone service. It also allows your IT service company to expand their offering to include coverage for your phone system. Communication systems more and more pass through the computer server in some form or fashion. This means that your IT service technician, if properly trained, transition from maintaining your desk top or server to taking care of your phone system as well as a number of other communication devices.
If you would like more information on how a Managed Service provider can help you find, select, install and maintain the communication technology that is right for your business then contact WesTec Services.
[logo width=”150″] can help you build or upgrade your businesses’ communication system. Call Ben (713) 682-4000 or email him at be**********@***vc.net to get his input on how to build a better system for you and your business.
You, as a business owner, and your company’s ability to communicate will probably have more to do with your success (or failure) in business than any other single factor. For that reason and no other, I encourage you to turn your communication system into a strength of your business.
Verbal communication is where it all starts and many times it is the weakest part of a company’s communication system. I read a good article the other day posted on LinkedIn entitled, “You will NEVER fully appreciate YOUR EMPLOYEES until you take their perspective”, by Oleg Vishnepolsky. It addressed one of the many issues we face when communicating with employees. In this case a lack of perspective by the employer created confusion and stalled performance. Effective communication with your employees is only the one step toward supporting a successful communication system.
The first step in building a stronger company communication system is to develop and implement the system itself. If you are currently in business then this requires a re-examination of your current system. I would encourage you to sketch out your current system on paper. You need to be sure to “touch all the bases” when evaluating and building your system. Some of us can do this in their head, but for most of us putting our thoughts down on paper will better serve our purposes.
You should start the process by taking inventory of your current situation. First, who, when, where and how do you communicate with customers, employees, and vendors? What tools, such as conventional phones, cell phones, smart phones, etc. do you use? Make a list and draw that sketch or diagram so everything is right in front of you.
Once you have a list of your tools and a diagram of how these tools are used and how they connect, then you can evaluate how effective your current system is. This evaluation would necessarily require feedback from those who are currently using your system including employees, customer, and vendors. In your evaluation, be sure to look for potential or current bottlenecks. An example would be why do you get so many customer calls checking on orders? There should be a tool and/or a process that can keep customers in the loop on their order status. This would reduce the number of calls as well as show the customer that you really care about their business.
At this point, you are ready to finalize the evaluation of your communication system and implement upgrades or new systems. The chances are if you have not upgraded your system within the last 6 – 12 months you will have the opportunity to upgrade one or more pieces or perhaps the entire system.
There are 3 primary considerations that you need to take into account when you decide to move forward with a partial or full upgrade. First, is your budget and do you have enough cash or access to financing to purchase and implement the needed tools. Prior to moving forward, I encourage you to review your diagram, tools and processes one more time to verify that everything will work together and in fact you can quantify the improvement. This will allow you to perform an internal return on investment (ROI) to make sure your rate of return justifies and supports your decision.
A second issue is the all-important training component. You need to make sure that whatever tools you purchase come with some type of employee training. As an alternative, you can take on the training issue yourself. The key factor here is just don’t short change yourself or your employees on this step. Too many times I have witnessed a great system simply fail due to operator error that is a result of too little or bad training.
A third and final consideration is the possibility that you need to engage a third party or consultant to guide you in putting the entire system or part of the system together. Most of us are well-versed and trained on how to properly run our business, but we have little or no ability to analyze communication technology. Don’t be afraid to spend the money to find and hire the right person or firm to help you successfully upgrade your business communication systems. The project itself is just too important to fail for the lack of competent advice and direction.
can help you build or upgrade your businesses’ communication system. Call Ben (713) 682-4000 or email him at be**********@***vc.net to get his input on how to build a better system for you and your business.
Lead generation today is more about being found than hunting. Online, this means appearing in the results when people use search engines to find answers and products. SEO (search engine optimization) is one of the most important elements of lead generation What this means is creating a system of places where people – and search engines – can find your brand.
Employ Best Practices
So how do you start reaching out and engaging? The following are my recommendations for three of the most popular social networking sites. Facebook is interesting because it has so many users and has built some very nice engagement tools.
Build a Fan Page: Any business on Facebook can create a fan page for the business and start optimizing additional content there. Add applications, newsletter sign-up pages and events, and promote them to your “friends” on Facebook. When someone becomes a fan of your page, your updates on the page show up on his or her wall, providing additional exposure.
Take Advantage of the Apps: Promote events, upload or record video, hold contests and polls. All this extra engagement is so easy to do using pre-built tools. In addition, do not forget to integrate your Facebook activity back to your website and blog using a Facebook Fan Box.
Use Facebook Ads for Awareness: You can target ads to Facebook members on all kinds of criteria and run low-cost ad campaigns. Generate awareness of your content, and you will get the chance to earn the trust it takes to actually sell something to someone.
LinkedIn has a reputation as a solid place to network, find prospects and even be hired.
Take Advantage of Your Profile: This is a great brand asset; do not waste it. Make your profile informative, and make sure to add a photo, create a branded URL, link to your blog, products, workshops, etc.
Give First: One of the top features on LinkedIn is something called Recommendations. You should acquire some recommendations, and I find the best way to get them is to give them. Choose people in your network whom you have worked with and write an honest statement of recommendation.
Demonstrate Your Expertise: An often-overlooked feature, in my opinion, is the Question and Answer function. By answering questions thoughtfully, you can demonstrate expertise while potentially engaging contacts that are drawn to your knowledge.
Twitter is probably the hottest and least-understood social networking tool, but with a few consistent practices, you can derive plenty of value from Twitter. Tweet Great Content: Find inspiration by following people who always tweet interesting stuff, subscribe to blogs that feature great links and reviews, scan weekly and daily email news digests, cruise over to the del.icio.us popular page and read print publications of interest. All these sources (most of which can be scanned in a 15-minute sitting once you have them set up) are rich with content that your followers will want to read.
Get Familiar with Twitter Search: For many power users, search is the most important feature of Twitter. You can use the Twitter advanced search tool to create elaborate searches that filter out only the tweets that address your specific industry in your specific geography. I would also include the use of the #hashtag as a search tool. Get in the habit of using it to promote your events and promotions.
Remind People You’re on Twitter: Use tools like the Tweetmeme plugin to make your content easy to tweet. Add your “follow me on Twitter” button to Web pages, email newsletters and email signature. Add your @name to your business cards, stationery and invoices.
Reputation and image management has come a long way from being the vapid process it was decades ago. It is now vital to those wishing to find wealth, trustworthiness and entrepreneurial longevity, and nowhere is this more important than on the Internet. With that in mind, here are a few tips to help you establish your brand on the web.
Own the first page of search results
In his new book on online reputation management, Tyler Collins, a digital marketing expert for Fortune 500 companies mentions the importance of a company’s search results that appear after pressing enter. These results make up the majority of a business or personal reputation online. For optimal results, it is advised that you occupy the first 10 spots (the entire first page of the search results), and within this number, there should also be a variety of related content such as positive reviews, media coverage as well as customer testimonials that contribute to the establishment of trust and credibility.
Paint the picture before the exhibition
Especially for entrepreneurs embarking on a new company, it is best to work on their online reputation before launching. This includes creating a brand, company name and message, all of which should help your business land the top 10 search results online. You should invest some time in thoroughly researching potential brand names to ensure your tentative company name has no negative associations.
Don’t forget the execs
Equally important to online brand management is the implementation of reputation management policies for key executives. While researching a company, potential customers don’t only take statistics and reviews into consideration but also the people that are involved with and leading the organization. This is why it’s absolutely essential that your key executives have a clean online reputation.
To achieve this, the company can create a dedicated bio for each executive that helps increase the search ranks of that particular executive’s name. The next step is to get (positive) media coverage whenever possible. Everything from blog posts to press releases and quotes in an online news story will help forge a strong and credible image for the individual, and in extension, for the company.
Ask for help when required
When times get tough, seek the expertise of specialists that help maintain and improve online images for a living. It is almost impossible to change a customer’s first impression of executives and the company, so investing in expert advice can turn out to be the most important step in creating and maintaining your virtual image.
We hope you find these four online reputation tips helpful. If you need more help creating a credible online image or are looking to utilize technology to establish a stronger online image, give us a call. Expert advice awaits.
Published with permission from TechAdvisory.org. Source.
For some owners, business intelligence is the bane of their business. Staring at complex charts and graphs and trying to make sense out of them can be a major headache. But what if there was a way to simplify your data even more? Believe it or not, it is a possibility. And here’s how one product is trying to do just that, in order to simplify business intelligence for today’s business owner.
Earlier this week, the Chicago-based company, Narrative Science, integrated with the business intelligence and visualization software company, Qlik. The fruit of this integration is a new way of looking at your data beyond your standard charts and graphs. Yes, charts and graphs are still used, but now there is a new element that comes into play: story. Qlik now enables businesses to take the data on their charts and graphs and automatically turn it into a narrative that will explain the most important and relevant points of their data. These stories are presented in easily understood, natural language and can be personalized to the audience who is reading them. For example, if you want to change the format, language style or detail of the story, you can easily adjust these.
How storytelling can help with business intelligence
While charts and graphs are easy to read for people who are regularly looking at them, there can be a learning curve for those who are new to the specific set of data they’re analyzing. And when you are presenting a series of charts and graphs to a group of colleagues, it may be difficult for you to convey the data in an easily understandable way. This is why storytelling can be a vital tool with your business intelligence efforts.
Everyone can relate to a story. In fact people have been doing so since the stone age as evident by the carvings on cave walls depicting different tales. Today, all it takes is a simple click of your remote to see hundreds of different stories appear on your TV. Storytelling makes it easy to digest information for anyone. This is why both morals and ethics are often illustrated in parables or stories to convey their message. These stories that many of us heard from childhood, like the story of King Solomon who suggested cutting a living child in two to settle an argument or of King Midas and the golden touch, remain in the minds of many of us for a lifetime.
Stories stick in our brains. And they can make it easy to understand complex information, which can be especially helpful when it comes to data. This is why Qlik’s new data to story function sounds so exciting. It aims to make it easier to present data in a more user friendly way. This will hopefully save time and headaches for people trying to understand complex data. Of course, since it is so new, only time will tell what kind of impact it will have and whether or not it will live up to expectation.
Want more of the latest business intelligence news? Need help making sense out of your data, or looking for other ways new technology can help? Get in touch with our IT experts today
Published with permission from TechAdvisory.org. Source.
When and if disaster strikes, is your business going to continue to operate and cater to customers despite a possible long-term hardware failure or a network disruption? If you answer no or are not even sure what to do, you are part of a majority of business owners who have not considered disaster preparedness and the crucial role it plays in business survival. This post helps small or mid-sized businesses (SMBs) gain some understanding about Disaster Recovery (DR) and how important DR planning is today to protect against unexpected and costly downtime.
As we all know, unpredictability is a fact of life. The aftermath of Tropical Storm Bill in Texas and recent floods in South Carolina are a grim and unfortunate lesson for many overconfident business owners who think their companies are spared from the likelihood of cataclysmic weather, technological malfunctions, or human actions. A 2014 survey by the IT Disaster Recovery Preparedness (DRP) Council reveals just how many companies worldwide are at risk: 73 percent of SMBs are failing in terms of disaster readiness. What does this mean? It means that 3 out of 4 companies aren’t prepared to handle emergencies and save their businesses from a worse-case scenario.
If it’s not clear and compelling enough for a business owner like yourself to consider putting a well-conceived Disaster Recovery (DR) plan into place, perhaps it’s time to give it some thought. Doing so can save you years of business loss. Here is some useful information about what DR is all about and how it can ensure your business’s survival in the wake of unforeseen circumstances.
What is Disaster Recovery (DR)?
Disaster recovery is a plan for restoring and accessing your data in the event of a disaster that destroys part or all of a business’s resources. It is a key component involving many aspects of business operations that requires this information to function. The job of a DR plan is to ensure that whatever happens, your vital data can be recovered and mission-critical applications will be brought back online in the shortest possible time.
What kind of disasters are likely to happen?
Business disasters can either be natural, technological, or man-made. Natural types of disasters include floods, earthquakes, tornadoes, hurricanes, landslides, tsunamis, and even a pest infestation. On the other hand, technological and man-made disasters involve hazardous material spills, infrastructural or power failure, nuclear power plant meltdown or blast, chemical threat and biological weapons, cyber attacks, explosions, or acts of terrorism and civil unrest.
Why does your business need DR?
Regardless of industry or size, when an unforeseen event takes place and causes day-to-day operations to come to a halt, a company will need to recover as quickly as possible to ensure you will continue providing services to clients and customers. Downtime is one of the biggest IT expenses that any business can face. Based on 2015 disaster recovery statistics, downtime that lasts for one hour can cost small companies as much as $8,000, mid-size organizations $74,000, and $700,000 for large enterprises.
For SMBs particularly, any extended loss of productivity can lead to reduced cash flow through late invoicing, lost orders, increased labor costs as staff work extra hours to recover from the downtime, missed delivery dates, and so on. If major business disruptions are not anticipated and addressed today, it’s very possible that these negative consequences resulting from an unexpected disaster can have long-term implications that affect a company for years. By having a Disaster Recovery plan in place, a company can save itself from multiple risks including out of budget expenses, reputation loss, data loss, and the negative impact on clients and customers.
How do I create a DR strategy for my business?
Creating, implementing and maintaining a total business recovery plan is time-consuming but extremely important to ensure your business’s survival. Many organizations don’t have the time or resources to dedicate to this process. If you would like to protect your company from unexpected disasters but need further guidance and information on how to get started, give us a call and our experts will be happy to discuss Disaster Recovery options and solutions with you.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
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2916 West TC Jester Blvd.,
Suite 104
Houston, TX 77018
In the era of technology, some have concerns about their privacy. In schools, the top priority is to protect students and their information. With students constantly engaging in technology, whether it be submitting homework, emails with teachers, or saving documents, state and federal internet security laws protect all this information. 
CIPA: Children’s Internet Protection Act 
Thirty-seven percent of workers telecommute regularly while more than half of business emails are now opened via smartphone.
At WesTec, our professionals will survey the designated area to determine how many cameras are needed, where the cameras should be located, perform camera installation requirements, and ensure camera functionality–while remaining compliant with any budget.
If your business is ready to take security to the next level with reliable CCTV or IP systems, contact WesTec today.
Within every industry, from heavy machinery to computers, possessing the relevant equipment allows a business to properly operate and grow. However, certain equipment may require a costly investment.
If a business is seeking to purchase new equipment or upgrade existing inventory, equipment financing and leasing has become a popular method of equipment acquisition.
Equipment financing and leasing is used to provide companies with the capital necessary to purchase needed equipment–the equipment acts as collateral for the loan. Regardless of the type of business and size, financing important equipment through a finance arrangement can be beneficial. Here’s how:
• Save money. Equipment financing can save a business money by bundling the equipment, installation and maintenance for a single, cost-efficient solution that maximizes budget.
• Stay up-to-date. Because of its affordable cost, a business can remain up-to-date with changing technology trends and equipment to maintain competitive advantage.
• Accelerate ROI. Tax leases allow businesses to secure working capital, invest it, and make more money while paying less for the equipment by writing off payments.
• Hedge against inflation. Financing and leasing allow business owners to lock their original signing rates to avoid future equipment inflation.
• Tax advantages. Depending on the structure of a lease, all lease payments may be written off as a deduction.
WesTec Services provides commercial equipment financing and leasing solutions for businesses of all types. At WesTec, our experts work diligently with both equipment buyers and vendors–offering an equipment financing solution that is suitable for all needs.
Our monthly-payment package may include equipment, software, maintenance, shipping, installing and training for a true turnkey solution for business technology.
Whether planning the purchase of a single piece of equipment or designing a system for future development, WesTec strives to provide the appropriate business technology analysis for optimal business growth! Contact us today!
Every business relies on communication to succeed. Because communication methods are only enhancing and changing, businesses are constantly seeking ways to cut telecommunications costs. In fact, it is estimated that telecommunications services are the third largest operating expense for most companies.
Information technology (IT) is a major security and support function for any business. In the current digital age, business owners and managers must optimize the available technology for successful business growth.
• Increase focus on core business. Outsourcing IT professionals for IT consulting services allows business management to focus on core competencies and business development, rather than putting attention on technology issues. IT companies offer enhanced consulting and support that go beyond what internal operations could provide–saving wasted time on operational issues.
Possessing qualifiable experience, WesTec Services offers innovative strategic business planning expertise for all technology and management systems within a company. Whether a startup or well-seasoned company, we strive to accurately assess a company’s business system with their vision, goals and plans in mind.
With the growing number of IT consulting and support companies in the area, WesTec continues to provide honest guarantee policies to businesses while maintaining the satisfaction of customers and a professional image. Unlike other guarantees, WesTec offers an assured 100% money-back guarantee for tech support, hardware and software purchases, and consulting services to all clients.
No matter the size of the business, regular backups performed on the necessary technology platforms are essential to securing a company’s network. In the case of a virus, system failure, humor error or natural disaster, the results could be irreversible.
Failure to backup systems could compel business closure. 
Inevitably, technology is becoming more important to businesses of all shapes and sizes. Utilizing the right technology effectively can help a business become more profitable, versatile, and sustainable against its competitors. However, the rise of complex technology brings increased confusion and problems for many.
2916 West TC Jester Blvd.,
Suite 104