It is no secret that understanding technology and their terms can be difficult. Especially with it always changing and evolving, it is hard to keep up with all the lingo. Knowing the basic machine learning terms will help you have a better understanding of the technology. Here are the top terms you should know:
Unsupervised Learning
Unsupervised learning refers to systems that rely on clustering algorithms. The main goal of this is to allow big systems or computers to a wide variety of information so they can learn and adapt to it. The downside to this is that each system needs to be programmed in order to use the information.
Robotic Process Automation (RPA)
This type of automation is simply using bots to carry out certain tasks. RPA’s work best in an environment that repeats certain tasks.
Linear Regression
Linear regression is a statistical algorithm that uses variables to predict values of dependent variables. The main idea of linear regression is being able to use independent and dependent variables to plot data on a line.
Deep Learning
Artificial intelligence is becoming more popular in the technology industry, and deep learning is a new approach to AI. Deep learning groups learning algorithms based on hierarchy. For example, the first layer of deep learning can consist of an algorithm based on color and as the layers go up, the level of the algorithm increases due to how important it is to the full algorithm.
Classification
Classification is grouping objects, ideas or information into categories. This can be useful for any type of algorithm or machine learning. It keeps track of data and allows the user to select certain information or objects to send out or edit.
Struggling to understand machine learning terms Minimize the downtime spent searching for solutions and outsource IT support with WesTec Services! Interested in learning more? Contact us today! Don’t forget to follow us on Facebook, Twitter, and LinkedIn!
When it comes to your business’ IT, it can be overwhelming and often confusing. Having a managing service run all your IT, it can eliminate any stress associated with it. Many benefits include cost, time, effectiveness and less overall stress.
Cost
Most managing service providers work directly with the client to ensure the best pricing options for your IT department. This may include a better way of securing data, sharing documents, communications and more.
Time
One of the biggest benefits of a managed service is that it will give you and your business more time for other things. Handling IT services on your own can take up lots of time, leaving you scrambling to finish projects. A managing service can take everything IT off your hands and ultimately free up some time.
Effectiveness
IT can be difficult to understand, so when businesses try to handle all their IT items, they can do things incorrectly. This will decrease your efficiency and often prolong tasks. When you let a service handle everything IT, they will ensure that everything will be correct and allow you and your business to work effectively.
Company Improvements
When companies are growing and hiring more employees, they tend to depend on their technology department to be able to provide all necessary information and items needed. When a managing service is in control of IT, they can be ready for your company to continuously grow and change without having to worry about when things will be prepared.
Stress
IT itself can be incredibly stressful. This high amount of stress can harm work efficiency and be detrimental to the company. Hiring an IT managing service team will take all the stress off of you and your employees. They will do their job, to ensure that you can do your job.
WesTec Services is your one-stop-source for all things IT support & consulting in Houston! Does your business require network installation, backup & disaster recovery, managed services, consulting, and more? We’ve got you covered! Contact us today.
In the new age of technology, everyone is wanting to protect their data, especially for their business. VPNs and Proxies can both be used as a barrier to protect vital information from being stolen or hacked. But which one is better for you and your business? Here is a breakdown of VPNs vs Proxies:
VPNs
A VPN, or Virtual Private Network is an established private service that is used when connected to a public internet network. It provides a user with a different IP address before connecting to the service. It creates a secure connection of different destinations that ensures the privacy of data and information. When using a VPN, it will encrypt any information being sent so it can further be protected. People can easily install a VPN through their computer or an app. Not only that, but certain VPNs give the user the ability to change their location of the IP address.
Pros and Cons of VPNs
Pros of VPNs include:
Encryption of all data
Filter everything on the website
Higher security coverage
Cons of VPNs include:
Can make connection speed slower
Some VPN softwares are expensive
Pros and Cons of Proxies
Pros of proxies include:
Cheaper than VPNs
Can balance traffic loads without slowing down the connection
Can be used with big companies and servers
Cons of Proxies Include:
Less secure than VPNs
Some proxies can track certain information including passwords
Proxies
Proxies are simply a barrier between the user and the internet. The proxy acts as a filter when entering data on a website, securing any data that may be at risk. There are many different types of proxies including, forward proxy, reverse proxy, transparent proxy and anonymous proxy. All do the same thing but act upon it in a different way.
Which One is Better?
When it comes to which one is better for you, there is no definitive answer. They both successfully protect user identity and information. They both have pros and cons and it is important to do research in order to find the perfect option for you.
WesTec services can assist you with any IT questions or services. We offer skilled expertise in all technologies and are ready to help. Contact us for any further information on data security and how to protect yourself.
A hardware refresh cycle is when you upgrade you or your company’s hardware and software as needed. Benefits include saving information, increasing efficiency, and improving safety. Here’s how to develop a hardware refresh cycle:
1. Assess Your Hardware Needs
Any hardware refresh should start with a closer look at your systems. This means knowing what kind of hardware it is, how old it is, and how much storage is used. This will better prepare you for the updates.
2. Future Needs
After knowing what hardware you have or what it is lacking, you will want to conduct some research and decide what routine updates will be required of your hardware in the future. This is also a good time to locate receipts, and know purchase dates and any warranties you may have.
3. Disposal of Old Hardware
After assessing your current hardware, you may need to upgrade the system completely. In order to do this, you will want to make sure the hardware company has a warranty program. If they do, you may be able to get it replaced at a lower price. If not, this is when you will want to wipe your system and properly dispose of it.
4. Different Types of Hardware
You may not know that there are many different types of hardware including, personal computers, central processing units, random access memory, hard disks, internal hard drives, mobile devices, and servers. It is important to choose the right one for you or your business.
5. Purchase
Once you have an idea of what software you want, you can choose to either purchase it or lease it. Both have their pros and cons. For more information on buying vs leasing IT equipment, read here.
Keeping your hardware up-to-date will not only increase productivity, but it will also improve your business’ safety. It is important to conduct a hardware refresh cycle regularly.
Not sure what technology is better for your business? Westec Services can help! Feel free to contactus for more information or questions you may have.
Are you interested in creating your own startup? Are you afraid of any cyber risks? Any business, especially startups, are at risk for cyber attacks. These attacks can be detrimental to a business or online presence. It is vital to know what these attackers are looking for and how to protect yourself. Here are some tips to secure you and your startup from cyber attacks:
Account Admin
Depending on how big your startup is and how many accounts will be online, it is a good idea to have one admin account. This means the one admin account will have the authority to grant access to fellow accounts and ability to download data and software. This will cut back on online vulnerability as only one person will have access to important data. Along with an admin account, you can also unlock certain data and access to different accounts within the startup. For example, you can grant access to the financial department of bank account statements and billing information. Not only will this limit the risk of cyber threats, it will also cut back on time that the admin would have to grant access every time.
Strong Passwords
Having strong passwords isn’t a surprise when it comes to cybersecurity. But, the top way hackers get into systems is going through weak passwords. In order to stop this, it is recommended that every password should have a capital letter, special characters and numbers. It is also important to never share passwords.
Multi-Factor Authentication
No matter how strong passwords can be, hackers can still find a way in. Thankfully, more systems are requiring a multi-factor authentication process when logging into an account. This means that even if someone has your password, it can require a phone number or email to fully login. Most online softwares offer this level of security, you just have to authorize it.
Knowing how to protect you and your startup from cyber attacks is crucial. With selecting admin accounts, strong passwords and multi-factor authentication process, hackers will have a harder time logging into your accounts.
Cyber threats can be irritating and hard to effectively prevent them. WesTec services can help you in any way. We offer skilled expertise in all technologies and are ready to help. Contact us for any further information on phishing and how to protect yourself.
Technology is constantly evolving and with that comes the differences between contact centers. More specifically, the difference between cloud based and on-premises contact centers. Both have their pros and cons, but which one is best for your business? Here out the main differences between contact centers:
Cloud Based
Cloud based contact centers are a way for businesses to be in direct contact with customers, anywhere and everywhere. With it being all linked to the cloud, all data and software can be accessed anywhere. This makes communication with clients more effective. More businesses are making the switch to cloud based technology.
Pros
The pros of cloud based contact centers include but not limited to:
Easier to Scale
Speed
Better Integration
Reliable
Easy Access
On-Premises
More traditionally, on-premises contact centers use hardware-based settings. This means everything including data, software, and infrastructure stays onsite. Although it is more user friendly, this requires lots of maintenance that can become expensive fast.
Pros
Even though some might argue that on-site contact centers are outdated or old fashioned, they still have pros that not even cloud based technology can offer. Pros include:
Maximum Control
Data is stored Securely
Only Buy Equipment you Need
No Monthly Payments
Differences
Both options have their advantages, but which one is better for your business? Both cloud based and on-premises contact centers have the potential to grow your business. On-premises centers have the access to create wait music, transfers and call logging. Cloud based can do the same thing, but in a more advanced way such as live call monitoring and click to transfer.
Setting up the equipment is another main difference between the two. On-premises locations require time to get licensing, wire the hardware and find supporting items to link the equipment to. Cloud based works directly from the data box or even app.
When it comes to cost, on-premises has a one time cost of all equipment needed. This can be expensive, but it is only one payment. It is also important to know that this technology might need more maintenance and upgrades as you go. Cloud based is cheaper at the beginning, but you will need to enroll in a subscription plan. Depending on what company, you could be paying every time a call comes through the line.
Not sure what technology is better for your business? Westec Services can help! Feel free to contact us for more information or questions you may have.
Due to the recent pandemic, more people are choosing to work remotely. In fact, studies have shown that by the year 2025 more businesses will go fully remote. Although this is good for some businesses, people are voicing their concerns about the decrease of productivity from working from home. Here are some tips to increase productivity by using virtual collaboration when working remotely:
What is Virtual Collaboration?
Virtual collaboration is any effort to collaborate or communicate with others who are not physically present. This includes different applications, instant messaging software, and video calls or conferencing platforms.
Collaboration Software
Collaboration software is one of the most effective tools you can use when working remotely. This allows you to work with one another on different projects in real time. This also helps connect the workplace and builds internal relationships. Popular softwares that help with collaboration are:
Video Chat services such as Zoom or Skype
Instant Messaging
Productivity Apps that track tasks or time
When these softwares are used, workers will have more motivation and remain productive.
Centralize Communication
Communication is a big part of working remotely, but one issue many people have is finding information for their work or projects. One way to resolve this issue is to invest in a centralized information system that allows for workers to find all the information necessary for their work. Popular systems include Google Drive and RingCentral. This will keep all information secured and accessible for remote workers.
Leadership
It is no surprise that leaders of businesses or companies are always watched. Workers will usually follow the footsteps of their leaders in many situations, including working remotely. It is a good idea to have leaders also work remotely and do all of their tasks efficiently to motivate employees to do the same. It gives employees the opportunity to work alongside superiors and give them a sense of normalcy. This is also a good time to place employee incentives. By implementing this, employees will have the right motivation to complete their tasks.
Have any questions about the right technology services for you or your business? WesTec services can help. Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter.
As your business grows, your technology should be growing with it. Some technologies, including phone systems should be upgraded to ensure better service that you and your employees deserve. It is time to upgrade your telecom system into a newer, fast and more efficient system such as Switchvox. Here is why you should make the switch:
Features
Old fashion telecom systems can be confusing, especially when it comes to all the features, or lack of. When businesses get more clients or traffic, they will need to make calls, take messages and transfer clients. Outdated telecom systems will not be able to perform properly. Switchvox systems on the other hand, make it easier for the user to complete all these tasks without being stressed about pre-existing features.
Save Time and Money
Time is money, especially when dealing with equipment that is essential to your business. Old telecom systems take time to do simple tasks, thus decreasing the time and money you have to grow your business. Switchvox systems work at a fast pace and have a larger capacity to perform basic functions. Not only that but older systems could require recurring maintenance unlike newer systems like the Switchvox that grows as your business grows and allows for more flexibility.
Professional Image
Success is what every business wants and in order to do that, they must act the part. When people look for a company to work for, ideally they want someone that is professional and can get a job done. What says professional about a slow, outdated telecom system? Having a Switchvox system improves communication with potential clients and gives them a sense of professionalism.
Have any questions about the right technology services for you or your business? WesTec services can help.Contactus with any questions you may have and follow us onFacebook, LinkedInandTwitter.
Quantum mechanics are more powerful than ever. Different from the average computer, quantum computing offers an advanced level of algorithms and benefits that continue to develop and transform. Due to their advancements, they are continuing to grow in popularity and change the way we use technology.
What is Quantum Computing?
Quantum computing can be described as a unique set of equations and algorithms that are based on quantum mechanics and physics. They have collective properties including interference, superposition and entanglement that perform tasks such as completing calculations. These unique systems are then introduced to computing making it possible to solve many problems and aid in traditional programming methods.
How does it work?
To understand how quantum computing works, it is important to know the certain elements used including qubits. Qubits are the unit measurement for quantum computing. They have potential to do things differently and can hold lots of information. The quantum system has a house or a storage facility that keeps the qubits and keeps them at a temperature above absolute zero. This is to prevent interference that might happen with the signals. Some systems also use a vacuum chamber to stop internal vibrations. In order to use them in this type of computing, the system must have a method for transferring signals. This is embedded in quantum systems. More common systems include lasers, microwaves and voltage. Then from the transfer stage, it gets sent to a classic computer that can then read and run the desired program.
Benefits
There are multiple benefits when it comes to this specialized hardware. One being optimization. With the help of quantum computing, researchers can use a specific algorithm that cannot be used with average computers. Not only that but it can then create even more complex systems and equations that aid in online traffic within the system, deliveries and energy storage. Another benefit is searching online. With the help of this computing, it can sort through lots of data and present the desired results that classic commuters and algorithms can’t do.
Have any questions about the right technology services for you or your business? WesTec services can help.Contact us with any questions you may have and follow us on Facebook, LinkedIn and Twitter.
With holiday’s right around the corner, this makes for a scammer’s perfect opportunity to conduct phishing scams. Researchers have stated that this year, phishing scams are going to increase significantly. More phishing scams are done via mobile devices, making it easier than ever to have your information stolen. But how do we protect ourselves during this vulnerable time?
Phishing Scams
Phishing scams are intensified during the holiday season due to the high traffic of online shoppers and the urge for people to look for deals. One popular way scammers do this is by sending emails or text messages about an offer that is too good to be passed up. For example, they list a popular technology device for cheap. Most people would just look at the price and proceed with the scam. Another scam is when they mimic bigger companies online to get credit card information or being able to log onto the device when a certain URL is clicked. These mainly happen through emails. They might send an email about a recent fake purchase to get you to click on the URL. These scams are going unnoticed and can do lots of harm. It is important to know how to prevent these scams and protect your information.
Prevention
It is inevitable that these scams will make their way to you. One way to identify a scam is to check the grammar of the message. Usually scams will be misspelled or the message came from a third party source. This is the easiest way to quickly identify the scam.
Be cautious about providing personal information such as phone numbers or credit card numbers. Make sure before you provide information that it is a reliable and trustworthy source.
If a phishing scam is sent to you, it is best to not respond. A response to these scams lets the scammer know you are a ‘real’ person and will likely be targeted again. If this does happen, there is an option to report the scam to the Spam Reporting Service.
Holidays make for a great time to buy gifts for loved ones, but this also means it is more likely to come across a phishing scam. It is important to know how to identify the scam and how to prevent and protect yourself.
Scams can be irritating and hard to effectively prevent them. WesTec services can help you in any way. We offer skilled expertise in all technologies and are ready to help. Contact us for any further information on phishing and how to protect yourself.
In the era of technology, some have concerns about their privacy. In schools, the top priority is to protect students and their information. With students constantly engaging in technology, whether it be submitting homework, emails with teachers, or saving documents, state and federal internet security laws protect all this information.
FERPA: Family Educational Rights and Privacy Act
FERPA: Family Educational Rights and Privacy Act is one of the most widely known federal laws regarding student privacy. It applies to every educational institution or those of a similar rank. This law protects the education records of all students and sets boundaries between what information students’ parents have access to when the student becomes 18 years of age. If educational records are needed by another school, parent, or in medical cases, there must be a written permission letter from the student or guardian to release that information. Details such as name, birthdate, phone number and school attendance is not under this law and does not require a written permission.
COPPA: Children’s Online Privacy Protection Act
Different from FERPA, COPPA: Children’s Online Privacy Protection Act is specific to the online services used by children 13 years and younger. This act controls what personal information is collected from young children. Applications and websites all have to abide by this act and schools can intervene as parental consent if needed.
CIPA: Children’s Internet Protection Act
In addition to protecting the privacy of students, it prevents them from seeing unwanted information while on the internet. CIPA: Children’s Internet Protection Act uses a filtered web system that schools and libraries use. This system blocks and hides harmful information or acts such as chat rooms and cyberbullying. CIPA also sets a curriculum on how to protect minors on the internet. This curriculum is required to use this program. Schools and libraries must implement these guidelines addressing a new internet safety policy.
These three acts and laws are a preventative measure from harmful internet activities and exploitation. With the main goal of protecting students’ privacy and engaging them in new internet safety protocols these acts are required by law.
Technology can be confusing, and it’s important to know your rights! Have any further questions on internet privacy? Contact WesTec today! And don’t forget to follow us on Facebook, Twitter and LinkedIn.
In recent years, we have seen cloud computing become the industry standard for computing and storage resources. Cloud computing uses four different models, indicating how services are made available to users. Learn more about the 4 Cloud Hosting Models:
Public Cloud
Public clouds are available for anyone who would like to make use of the resource, from low security application development to file and email sharing. One example of this would be Google applications such as Gmail and Google Drive. These are available through the use of a public cloud, accessible by any user with an account at any time.
Private Cloud
Just like it sounds, a private cloud is a private network typically used by a single organization for security. The cloud can be easily managed onsite or offsite by outside groups or third party organizations. While much more costly than its public counterpart, private clouds are the better option for organizations that require the extra security and privacy.
Hybrid Cloud
In a hybrid cloud, organizations make use of a combination of private and public cloud infrastructure. The most common use is when an organization needs to quickly scale up their IT infrastructure to provide the necessary cloud capacity, like an online retainer during the busy holiday season.
Multi-Cloud
A Multi-cloud is any combination of public, private, and hybrid clouds. Within an organization, there might be multiple private clouds in addition to private clouds. These clouds can be interconnected or separate. The multi-cloud category is a catch-all for any mixture of clouds, therefore allowing for the most flexibility and customization.
Having cloud hosting trouble? We can help! WesTec Services is a trusted and experienced IT services provider located in the Houston area. Give us a call today or visit our website to see what WesTec can do for you.
It’s hard to believe we are already halfway through 2021! It’s been a whirlwind year thus far, but we have seen many advancements in business technology. As remote work becomes the new normal, businesses everywhere have begun adopting new technology and software to make this transition easier. Here are a few small business tech trends that have proven to be revolutionary this year:
AI-Operated CRMs
In 2021, small businesses everywhere are looking to streamline their work with CRM software. AI-operated CRMs (Customer Relationship Management) allow businesses to effectively identify, track, and target leads through automated campaigns. Businesses have found that CRMs are a more effective approach to their sales processes, as this software produces more personalized customer engagement.
Remote Onboarding
Since the pandemic, many industries are making the switch to remote work. As smooth and successful as this transition has been for some, remote work may become a more long-term option. Now, businesses are implementing remote onboarding software to simplify and expedite the hiring process. This new software is more convenient and cost-effective than traditional hiring processes.
Centralized, Comprehensive HR Software
Remote work provides so much ease and convenience for employees and executives alike. However, with limited human-to-human contact, HR departments have had difficulty keeping up with the needs of their employees. With the introduction of centralized HR software, HR professionals can automate daily processes and store data. This software will also improve performance management and employee communication.
At WesTec Services, business technology is our specialty. From Managed Services and Network Installation to IT Consulting and more, we’re your one-stop shop. From computer hardware and software to telephone systems and integrated security, we’ll make it all work seamlessly together.
Thirty-seven percent of workers telecommute regularly while more than half of business emails are now opened via smartphone.
In today’s workforce, mobile usage, employee mobility and remote workers are common. Therefore, it is important that businesses adopt mobile technology to meet the teetering needs and demands of the market. Accessibility – With the use of mobile technology within a business, the full power of a business phone system is readily available to the mobile user. Whether sitting in a physical office or working from a home office, the worker has the ability to be reached by a customer or coworker if needed. Accountability – Although mobile technology has posed issues for businesses in the past, improvements have been made. By running a business phone application on the mobile device and enforcing a business usage protocol, call records become available to the business manager for accountability purposes. Transitions – If a worker needs to leave the office at a certain time and is currently on a call with a customer, mobile technology allows a seamless transition. With mobile technology, a worker can press a button on the office phone to transfer the call to mobile without the customer even noticing.
Mobile technology has transformed the business world with its ability to interact seamlessly with customers and employees in a full-featured and professional manner.
WesTec Services offers all-in-one business communication systems that are aimed to maintain a proactive posture and market flexibility to take advantage of rapidly changing technology.
At WesTec, we deliver reliable mobile technology for businesses who strive to maintain high ethical standards and produce high-quality products while promoting a healthy work environment.
To learn more about our business phone systems that deliver advanced operating performance through seamless integration, contact us today.
For a business owner, securing the business property is a top priority. Because commercial business security is so essential, it is important to ensure the appropriate security systems are installed.
In addition to promoting a professional business appearance, camera systems provide long-term benefits to a company. Here are a few reasons why camera systems should be implemented within commercial business premises:
Protect Assets – As a business, valuable assets include the property itself, equipment, and private information. Businesses with security systems intact are less likely to have theft take place than those with none.
Detect Criminal Behavior – With cameras, crime is less likely to occur because most criminals are deterred by security. However, if in the case it doesn’t, criminals can be caught sooner and are more likely to be identified with cameras in place.
Preventative Measures – CCTV systems include access control systems and intruder alarm systems to alert authorities of suspicious activity. If a criminal appears at a business and notices cameras, it could prevent the crime from occurring altogether.
Save on Insurance – If businesses invest in security systems for their property, they may be qualified to receive insurance discounts depending on their provider.
Safeguard Staff – A business owner has the responsibility of protecting all work personnel. Installing high-tech cameras on the property can reduce liability risks and allow employees to feel comfortable and safe in the workplace.
WesTec Services offers cost-effective security products and installation for commercial businesses–providing a true turnkey solution for property safety.
At WesTec, our professionals will survey the designated area to determine how many cameras are needed, where the cameras should be located, perform camera installation requirements, and ensure camera functionality–while remaining compliant with any budget.
If your business is ready to take security to the next level with reliable CCTV or IP systems, contact WesTec today.
Within every industry, from heavy machinery to computers, possessing the relevant equipment allows a business to properly operate and grow. However, certain equipment may require a costly investment.
If a business is seeking to purchase new equipment or upgrade existing inventory, equipment financing and leasing has become a popular method of equipment acquisition.
Equipment financing and leasing is used to provide companies with the capital necessary to purchase needed equipment–the equipment acts as collateral for the loan. Regardless of the type of business and size, financing important equipment through a finance arrangement can be beneficial. Here’s how:
• Save money. Equipment financing can save a business money by bundling the equipment, installation and maintenance for a single, cost-efficient solution that maximizes budget.
• Stay up-to-date. Because of its affordable cost, a business can remain up-to-date with changing technology trends and equipment to maintain competitive advantage.
• Accelerate ROI. Tax leases allow businesses to secure working capital, invest it, and make more money while paying less for the equipment by writing off payments.
• Hedge against inflation. Financing and leasing allow business owners to lock their original signing rates to avoid future equipment inflation.
• Tax advantages. Depending on the structure of a lease, all lease payments may be written off as a deduction.
WesTec Services provides commercial equipment financing and leasing solutions for businesses of all types. At WesTec, our experts work diligently with both equipment buyers and vendors–offering an equipment financing solution that is suitable for all needs.
Our monthly-payment package may include equipment, software, maintenance, shipping, installing and training for a true turnkey solution for business technology.
Whether planning the purchase of a single piece of equipment or designing a system for future development, WesTec strives to provide the appropriate business technology analysis for optimal business growth! Contact us today!
Every business relies on communication to succeed. Because communication methods are only enhancing and changing, businesses are constantly seeking ways to cut telecommunications costs. In fact, it is estimated that telecommunications services are the third largest operating expense for most companies.
If you’re searching for ways to cut costs within your business, telecommunication audits are an easy, accurate way to discover what business practices are working and which ones are not. Telecom audits could potentially save your company thousands of dollars each year. Here a few benefits of implementing telecom audits: • Increase efficiency. Telecom auditing systems can provide advanced and customized reporting of current phone system services. Utilizing this innovative tactic, any problems with the telecom infrastructure can be brought to the surface–allowing productive time for immediate equipment fix or elimination. • Save time. The use of telecom auditing systems can provide highly itemized and detailed reports for any department. Having quick access to accurate data of system conditions and employee performances saves wasted time for determining what changes need to be made–also, company down time can be prevented if equipment needs to be upgraded.
• Find savings. Telecom audits can identify areas of wireless overspend throughout the entire company. If a company is dishing out extra expenses for mishandling of communication equipment, audits can identify billing errors or other unauthorized charges. By acquiring more data, necessary changes can be made to cut expenses.
WesTec provides telecommunications audits of a business’ current phone service provider. Our IT specialists will review and analyze the existing telecom services and provide recommendations and methods to reduce overall costs and maximize value and profitability. At WesTec, we offer thorough knowledge of available carriers and services provided–ultimately providing a true turnkey solution for efficient and strategic business practices. Contact us today to optimize your business telecommunication systems!
Information technology (IT) is a major security and support function for any business. In the current digital age, business owners and managers must optimize the available technology for successful business growth.
Outsourcing IT consulting services can help increase significant efficiency in a business–ultimately translating into reduced business costs. Learn how hiring a professional IT consulting service can aid a business of any size: • Reduced spending. When IT professionals come into a business, they are not there to make sales. Instead, these experts are there to evaluate the way a business is run and provide consulting and solutions for improvements. IT consulting services are a smart alternative to hiring an in-house team and repairing costly systems malfunctions later. • Increase focus on core business. Outsourcing IT professionals for IT consulting services allows business management to focus on core competencies and business development, rather than putting attention on technology issues. IT companies offer enhanced consulting and support that go beyond what internal operations could provide–saving wasted time on operational issues. • Access to experts and latest technology. IT companies ensure their employees are trained and certified in the technologies they support, so businesses can be confident the right technology decisions are being made–ultimately reducing all-around risk. Receiving thorough IT consulting services offers access to the latest technology and support from a team that are true experts in the area.
Possessing qualifiable experience, WesTec Services offers innovative strategic business planning expertise for all technology and management systems within a company. Whether a startup or well-seasoned company, we strive to accurately assess a company’s business system with their vision, goals and plans in mind.
Our IT experts will provide a comprehensive business technology road map for seamless implementation aimed to enhance overall business operations and profitability. Contact WesTec today to sustain successful growth in today’s fast paced business climate.
With the growing number of IT consulting and support companies in the area, WesTec continues to provide honest guarantee policies to businesses while maintaining the satisfaction of customers and a professional image. Unlike other guarantees, WesTec offers an assured 100% money-back guarantee for tech support, hardware and software purchases, and consulting services to all clients.
The WesTec zero-risk IT support guarantee includes:
• A full credit back for failing to reach agreed service levels. If our professionals fail to match the response times guaranteed to fully-managed clients, no payment is required to have the issues fixed–we will repair it at our cost and credit the client’s monthly subscription for the amount of time spent. At WesTec, we strive to ensure our clients don’t pay for IT support services they did not receive.
• A fixed price guarantee. We offer fixed price quotes on our prices–all projects are completed on budget without hiding fees. Our skilled IT experts refuse to piggyback any project risk on the client–rather, we take full responsibility.
• A one-time payment required. Although it is our goal to get every project right the first time, things happen. If our team has to return to repair a problem, we’ll fix it for free or refund the client–as long as we are notified of the issues within five days of the completion of the project or service.
• A purchase guarantee. If we specify, procure and install hardware or software for a business, and it fails to run correctly, our team will repair it free of charge–including parts and labor.
At WesTec, we strive to not only solve any technology issues within businesses but prevent them from happening in the future. WesTec offers an ongoing turn-key solution for all business connectivity needs.
Stay proactive with your technology–call us today!
No matter the size of the business, regular backups performed on the necessary technology platforms are essential to securing a company’s network. In the case of a virus, system failure, humor error or natural disaster, the results could be irreversible. Technology backups ultimately ensure the data needed to continue running business operations is secure and clean. Consider these additional motives to hire a professional IT support team for implementing a proper backup strategy: Data loss can be costly. Because the modern business is supported greatly by technology and computer networks, the loss of network data can financially scar a business. Implementing an effective backup strategy can act as an insurance policy for a business. Failure to backup systems could compel business closure. Due to the potential irretrievability of imperative information, a business may be forced to cease services as a result of extreme decrease in revenue. Remaining proactive and consistently performing technology backups strongly increases the longevity a business. Backups provide peace of mind. Performing regular backups allows a business to focus on deliverable business efforts instead of fretting over network security. Backups help rebuild a network regardless of a virus or a hack attack and eliminate frustration along the way. Every business is susceptible to an IT disaster. However, integrating a cost-effective backup strategy into the daily operations of a business could manage and secure irreplaceable files. WesTec Services offers backup disaster and recovery services to small and medium-sized businesses. Not only can our trained IT experts cure technology issues but also take preventative measures to avoid future occurrences–including conducting thorough backups to all technology. To eliminate the risk of losing important company information at any given time, call WesTec today to satisfy your business’ backup and recovery procedures.
Mission: WesTec will be a “turn-key” solution for all of its clients’ business connectivity needs. It will offer efficient and effective solutions, directly and with strategic partners, that create tangible value for its clients at every point of contact. Westec will serve all people and entities with a servant’s heart.
Get in touch
2916 West TC Jester Blvd.,
Suite 104
Houston, TX 77018